Jewellery Consultant

Job Summary

The Jewellery Consultant is responsible for delivering a premium customer experience by understanding customer needs, presenting jewellery collections, and converting inquiries into sales. The role requires strong communication skills, product knowledge, and a customer-focused approach to achieve sales targets while maintaining brand standards.

Key Responsibilities

• Greet customers and understand their jewellery requirements and preferences

• Showcase gold, diamond, silver, and precious stone jewellery collections

• Explain product details including purity, pricing, certifications, and making charges

• Build trust and long-term relationships with customers

• Handle walk-in customers, inquiries, and follow-ups professionally

• Convert leads into store visits and successful sales

• Maintain accurate billing, CRM entries, and customer records

• Coordinate with team members to meet daily, weekly, and monthly sales targets

• Ensure showroom presentation and display standards are maintained

• Stay updated on new collections, offers, and jewellery trends

Skills & Requirements

• 1-5 years of experience in jewellery or luxury retail sales (preferred)

• Strong communication and interpersonal skills

• Knowledge of gold, diamond, and jewellery sales practices

• Customer-oriented with a sales-driven mindset

• Fluent in Hindi, English, and local language

• Basic computer skills and CRM/billing knowledge

• Well-groomed, professional appearance