Posted:1 day ago|
Platform:
On-site
Full Time
Handle customer inquiries via WhatsApp, Instagram DMs, website chat & phone
Understand customer needs & recommend suitable jewellery options Convert leads into sales through strong communication & product pitching Share product photos, prices, videos & availability updates Manage orders, payments, dispatch & customer follow-ups Support e-commerce listing updates and product catalog management Assist marketing team with online promotions & festive campaigns Maintain sales records & customer details accurately
Strong communication & customer engagement
Sales & negotiation skills Knowledge of jewellery categories (gold/diamond/silver/CZ) preferred Comfortable using WhatsApp Business, Instagram, Excel & CRM tools Professional, patient & customer-centric attitude
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