Jewellery Consultant

Job Description Eligibility Criteria Education, Certificate (Relevant education, achievement & certification) Any bachelor degree is mandatory MS Office certification / part of curriculum Knowledge (knowledge gained in the past relevant to this requirement) Knowledge in front-end retail operations Selling & customer service Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage Skills (Specific job skills required for this job) Communication - Excellent verbal communication in English(Mandatory) & regional language. Basic computer operating knowledge E-mail communication Basic knowledge of ‘Point of Sale’ system (POS) Experience (Specific type or amount of experience) 1 - 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand Freshers with high level of communication skills and attitude to serve customers Suitability Criteria Success Behaviors (Traits like interpersonal skills etc.) Enthusiastic Selling(Passion to Sell) Interpersonal Skills Influencing Analytical Pressure Tolerance People oriented Strong Team Player Warmth / empathy Organized Willing to take Ownership Willingness to Learn Well groomed Willingness (Preference / Values / other requirements) Job location - Across India Ability to work as per Brand guidelines and set schedules. Extended working hours during weekends, Festivals and season time Shift timing - Minimum 9 hours with strict adherence High Integrity (non-negotiable) Profile @CaratLane Your KRA/KPI Attend and assist the customers at store and provide adequate product knowledge Influencing and selling jewellery Achieve target - Monthly / Seasonal Maintain high VM standard at store Addressing all customer queries Following up with the customers Ensure that the store is clean, safe and presentable for customers Completing payment transactions; preparing merchandise for delivery. Retaining the existing or new customers Maintain and monitor store inventory Coordinating with inter departmental personnel Working on POS, ERP system, Magento etc