Posted:1 day ago|
Platform:
Hybrid
Full Time
Production Support for CEP applications
• Investigate & resolve problems related to problems in existing systems in order to ensure smooth functioning of IT systems • Liaise with ITIP/Infrastructure teams to ensure proper system configurations and hardware performance efficiencies • Provide support in shifts(24x7), on call support for weekday/weekend support & special support for ISPL holidays (on need basis) • Implement & follow APS processes for Production Incidents, Service Requests, Problem Management, and Change Requests. • Contribute towards ensuring DR readiness of all production applications
Kiya.ai
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