Associate Technical Support Specialist Niit Learning Systems

3.0 - 6.0 years

3 - 6 Lacs

Gurugram

Hybrid

NIIT is looking for Associate Technical Consultant- Technical support 5 days working from Office, Gurgaon Salary + Night shift allowances + Both side cab Cabs facility both side for hiring zone areas. Rotational Shift including night shift. 18 months of Surety Bond (For Stability). SAP knowledge will be preferred. Roles and Responsibilities Provide technical support to clients through phone, email, or chat. Troubleshoot and resolve technical issues related to software applications, hardware devices, and network connectivity. Maintain accurate records of customer interactions using CRM software. Meet performance targets for quality metrics such as first-call resolution rate, average handling ...

Posted 4 months ago

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Network Operations Engineer t3 Strategic Partners

2.0 - 5.0 years

4 - 7 Lacs

Noida, Greater Noida, Delhi / NCR

Hybrid

Hiring: NOC Operations Engineer | Location: Noida (Hybrid) | Candidates must be open to rotational shifts . We are looking for professionals with 25 years of experience in network/server monitoring and IT infrastructure support . Key skills: LogicMonitor, Dynatrace, AWS CloudWatch, Excel, ticketing tools, basic networking(TCP/IP, DNS, VPN) . Responsibilities include real-time system monitoring, incident detection, basic troubleshooting, log analysis , and collaboration with internal teams/vendors to ensure system uptime. Work with a US-based global IT services firm with presence in 10 countries.

Posted 4 months ago

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Desktop Support Engineer 2 Progressive Infotech

3.0 - 8.0 years

2 - 3 Lacs

Warangal

Work from Office

Job Description below:- Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. Client - Genpact

Posted 5 months ago

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Technical Support Engineer Greenpay Network

1.0 - 3.0 years

1 - 2 Lacs

Jewar

Work from Office

Responsibilities: Provide technical support for GreenPay's products, services, and infrastructure. Diagnose and resolve customer and internal technical issues efficiently. Assist in onboarding and training users on new systems and applications.

Posted 5 months ago

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Junior Executive - ITSM MALABAR GOLD & DIAMONDS

1 - 3 years

1 - 3 Lacs

Kozhikode

Work from Office

Functional Responsibilities Monitor dedicated ticket queues to track incoming issues and ensure tickets are assigned to appropriate resources for troubleshooting and resolution. Continuously oversee ticket queues to maintain compliance with Service Level Agreements (SLAs) and ensure timely resolution of issues. Identify and escalate tickets that fall outside the defined scope to the Service Desk or relevant teams for appropriate handling. Ensure associated tickets are correctly linked to parent tickets, facilitating efficient tracking and follow-up once the incident is resolved. Properly assign tickets based on issue severity and facilitate the allocation of resources according to workload d...

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Platform Specialist (ITSM & ITOM) Arahas Technologies

5.0 - 7.0 years

12 - 15 Lacs

gurugram

Work from Office

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Posted Date not available

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