IT Technology Services Senior Specialist Service Delivery Specialist, SAP BASIS

As a Service Delivery Specialist (SDS) at SAP Enterprise Cloud Services (ECS), you will play a crucial role in the Enhanced Operations Service (EOS) organization. Your main responsibility will be acting as a trusted advisor to safeguard and optimize customers" investments in SAP Enterprise Cloud Services. Here's what you will be doing: - Serve as the primary point of contact from the delivery organization, collaborating closely with customer-facing units. - Keep track of activities processed by delivery teams and ensure proactive activity preparations are completed with TSMs and CDMs. - Address technical delivery challenges throughout the customer lifecycle. - Collaborate with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services. You will be part of a market-leading enterprise application software company that helps companies of all sizes and industries innovate through simplification. SAP empowers people and organizations to work together efficiently and utilize business insight effectively to stay ahead of the competition. SAP's applications and services enable customers to operate profitably, adapt continuously, and grow sustainably. If you are looking to join an inclusive and future-focused company like SAP, where you can bring out your best, then this role might be the perfect fit for you. SAP is committed to creating a workplace that values inclusion, health, well-being, and flexible working models to ensure that everyone, regardless of background, feels included and can perform at their best. As a purpose-driven company with a highly collaborative team ethic, SAP invests in its employees to inspire confidence and help them realize their full potential. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. Please note that successful candidates may be required to undergo a background verification with an external vendor. Requisition ID: 424105 Work Area: Information Technology Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid,