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IT Technology Services Senior Specialist SAP BASIS

IT Technology Services Senior Specialist SAP BASIS

SAP

5 - 8 years

25 - 30 Lacs

bengaluru

Posted:9 hours ago| Platform:

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Skills Required

high availability sap system cloud operations sap basis performance management itil communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage large-scale Cloud Operations for SAP applications, emphasizing High Availability and Performance Management.
Provide hands-on support for project execution, including ad-hoc tasks and root cause analysis.
Collaborate with Application Leads, Service Engineering, and Service Operations teams to enhance supportability and operability of critical SAP products.
Serve as a Subject Matter Expert (SME) for complex troubleshooting and advanced incident resolution.
Optimize incident management workflows and operational processes to improve efficiency.
Contribute to the roadmap, feature enhancements, and bug fixes by working closely with Product Development and Support teams.

Job Requirements

Minimum 8 to 10 years of experience in SAP Basis, Cloud Operations, Maintenance & Support.
In-depth knowledge of SAP Basis (Netweaver & non-Netweaver Products), with preference for SAP certification in NetWeaver or S/4HANA System Administration.
Expertise in managing cloud environments with Hyperscalers (AWS, Azure, GCP) and experience in automation and provisioning in cloud operations.
Strong ITIL and deep technical troubleshooting skills to solve and safeguard Critical / Complex activities processed by previous L2 teams.
Proven track record in resolving complex, time-sensitive issues during critical outages.
Ability to identify gaps in IM/SR Operational process and suggest improvements.
Collaborative mindset to work with different stakeholders to achieve organizational KPIs.
Positive, proactive attitude with a customer-first approach and strong interpersonal skills.
Exceptional communication and collaboration skills, enabling effective cross-team coordination during incidents.
Occasional weekend support is expected.

About Company

At SAP India Pvt.Ltd, we help the world run better. We keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Additional Info

The company offers a dynamic work environment with opportunities for professional growth and development.

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IT Technology Services Senior Specialist SAP BASIS