Job
Description
Roles and Responsibilities: 1. Maintenance and Documentation: Ensure periodic review of IT policies and procedures, and submit them for timely Management. Collaborate with stakeholders and consultants to prepare architectural diagrams and technical documentation for audit and regulatory purposes. Conduct Business Impact Assessments for new businesses, applications, and systems. Ensure risk assessments (RA/RT) for all IT assets and processes are conducted periodically. Review IT vendor contracts, ensuring they meet information security and regulatory requirements. 2. Monitoring and Guidance: Perform exception management, review periodic controls, analyze results, and make appropriate recommendations. Guide stakeholders regarding IT policy management, process implementation, and contractual obligations. 3. Regulatory and Compliance Audits: Continuously track and monitor IT regulatory requirements. Plan and manage the audit calendar, scheduling internal and external audits. Oversee all IT audits, including CISA (PPI), RBI/ReBIT,SEBI,IRDAI audits,ISNP & CIS (insurance), PCI DSS, System Audits, partner bank audits, ISO27k, Stat audits, NPCI audits, etc. Serve as the primary point of contact for all escalations and audit-relatedactivities. Coordinate with auditors to explain the organizations infosec posture,organizational structure, technical architecture, and process understanding ofIT controls. Support management in responding to audit findings and implementingcontrols as per audit recommendations, ensuring closure of all auditobservations. Key Attributes: Exceptional attention to detail and commitment to producing high-qualitydocumentation that meets audit requirements. Strong ability to manage multiple documentation tasks and meet deadlineswithin the audit lifecycle. Proactive in identifying documentation gaps and suggesting improvements to facilitate smoother audits. Excellent communication and interpersonal skills to effectively liaise between IT and Audit teams. Qualifications: Bachelor's degree (any stream). 2+ years IT technical writing or audit support experience. Proven ability to write clear, accurate IT documentation. Excellent communication skills (technical & non-technical). Strong organizational and multitasking skills. Familiarity with IT infrastructure and security. Understanding of audit processes (desirable). Independent and proactive worker. Preferred Qualifications: Experience working directly with audit teams or in a compliance-related role. Familiarity with ITIL or other relevant IT management frameworks. Knowledge of documentation management systems. Basic understanding of the IT domains. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
