IT Technical Support Specialist

As an IT Technical Support Specialist at Sun Data Tech, your role will involve providing remote technical support and troubleshooting for hardware, software, and network-related issues. You will be responsible for assisting end users via remote tools, ensuring system reliability, performing installations and configurations, and maintaining smooth IT operations across distributed locations. Key Responsibilities: - Provide remote technical support for hardware, software, and network-related issues - Assist end users via remote tools - Ensure system reliability by performing installations and configurations - Maintain smooth IT operations across distributed locations Qualifications Required: - Proficiency in hardware, Windows OS, printers, POS systems, VoIP, networking, ISP, remote tools, and ticketing systems - Experience with Excel reporting - Excellent communication skills Join Sun Data Tech to be part of a dynamic environment where challenges are seen as opportunities, and every voice contributes to shared success. Embrace growth, celebrate diversity, and be part of a journey that values your ambitions and transforms them into achievements.,