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Tata Capital
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IT Systems and Data Analyst - Retail MFB

IT Systems and Data Analyst - Retail MFB

Tata Capital

1 - 3 years

11 - 15 Lacs

Mumbai

Posted:4 hours ago| Platform:

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Skills Required

documentation power bi sql tableau data visualization css project management ux software testing user interface designing automation testing android manual testing photoshop ios javascript iot java ui product management web technologies html agile

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

1. Data Analysis & Reporting

Extract, clean, and analyze collection performance data for MFI products.
Develop dashboards and MIS reports for daily, weekly, and monthly collections.
Track key performance indicators (e.g., PAR, DPD, recovery rate, roll rate).
Identify trends, patterns, and gaps using SQL, Excel, and BI tools (e.g., Power BI, Tableau).

2. Strategy Support

Provide analytical support to Collection Strategy team in segmentation (DPD buckets, geography, ticket size).
Assist in developing and monitoring field strategies (doorstep collection, tele-calling efficiency).
Evaluate pilot strategies and measure ROI/effectiveness.

3. Systems & Automation

Work with IT and operations to implement tech-based collection tools (apps, portals, dialers).
Automate routine reports and integrate real-time data feeds from field apps and LOS.
Ensure system accuracy for collection workflows, closures, and field team mapping.

4. Cross-Functional Coordination

Collaborate with Product, Risk, Field Collections, and IT teams for data requirements and system enhancements.
Act as a bridge between business users and technical teams for collection-related tools.

5. Audit & Compliance Support

Ensure data consistency and integrity for internal and external audits.
Maintain proper documentation of reports, scripts, and data logic used.

Key Skills & Competencies:

Strong knowledge of
SQL
,
MS Excel
,
Power BI/Tableau
, and
data visualization
.
Understanding of
MFI collections processes
, buckets, and field operations.
Ability to translate business needs into system requirements or actionable reports.
Good problem-solving, attention to detail, and time management.

Exposure to collection dialers, mobile apps, or tele-calling systems is an added advantage

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