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For Employers

IT Support

Vision Beyond Resources India Private Limited

2 - 5 years

|

5 - 9 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

windows os networking protocols helpdesk it security it support issue resolution hardware mac os technical support system administration

Work Mode

Work from Office

Job Type

Full Time

Job Description

IT Support Engineer

Key Responsibilities:

System Setup & Configuration:
Install and configure
laptops (Dell, HP, MacBook)
, operating systems, software, networks, and printers for new employees.

Troubleshooting & Issue Resolution:
Diagnose and resolve
hardware, software, and network-related issues
for both Windows and MacOS users.

Technical Support:
Provide remote and on-site support for
Microsoft products (Outlook, Excel, Word, PowerPoint, OneNote, OneDrive)
and other business applications.

Apple MacOS Support:
Assist end-users with
MacOS troubleshooting, application setup, and system performance optimization
.

Network & IT Security:
Ensure adherence to
IT security policies
, troubleshoot connectivity issues, and configure network settings.

Hardware Troubleshooting:
Identify and resolve hardware problems on
Dell, HP, and Apple MacBook devices
.

Qualifications & Skills:

Proven experience in
IT support, system administration, or helpdesk roles
.

Strong knowledge of
Windows OS, MacOS, and Microsoft Office Suite
.

Familiarity with
networking protocols, IT security practices, and troubleshooting methodologies
.

Hands-on experience with
hardware diagnostics and repairs
for Dell, HP, and Apple devices.

Excellent problem-solving, communication, and customer service skills.

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Vision Beyond Resources India Private Limited

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