IT Support Internship ( Male Candidates Only)

Hello,
Hope you are doing well!

Below are the details:
Duration for internship: 1 year

Working Mode: Work from Office

Work days: 6 days (Monday to Friday WFO, 2nd and 4th Saturday is off, 1st and 3rd Saturday will be WFH).

As discussed below is the JD please go through it:

Key Responsibilities

Provide first-level technical support for hardware, software, and network-related issues.

Respond to IT support requests via phone, email, or ticketing system.

Troubleshoot and resolve computer system, application, and network issues.

Install, configure, and update operating systems, software, and applications.

Assist in setting up and maintaining IT infrastructure, including servers, workstations, and network devices.

Support end-users with IT-related queries and provide training on basic IT functions.

Maintain IT asset inventory and ensure proper documentation of support tickets and solutions.

Work closely with senior IT team members to escalate complex issues.

Ensure compliance with IT security policies and best practices.

Learn and adapt to new technologies to improve IT support efficiency.

Required Skills & Qualifications

Jd - trainee / fresher IT Support Engineer

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Technical Skills: Basic knowledge of Windows/Linux OS, networking fundamentals, and troubleshooting hardware/software issues.

Soft Skills: Good communication, problem-solving ability, and teamwork skills.

Certifications (Preferred but not mandatory): CompTIA A+, ITIL Foundation, Microsoft Certified Fundamentals, or equivalent.

Additional Requirement: Eagerness to learn and adapt to new technologies.

Location: 2nd floor, 691/A/1B, Plot, Kohinoor House, 7, Bibvewadi Rd, Vasant Baug, Vasant Baug Society, Maharshi Nagar, Pune, Maharashtra 411037.
Please inform candidates to carry their hard copy of resume.