IT Support Executive

Key Responsibilities:

• System & Network Support:
• Install, configure, and troubleshoot desktop systems, servers, printers, and LAN/WAN networks.
• Monitor internet connectivity and resolve any network issues promptly.
• Maintain and troubleshoot internal and client-side trading platforms like NSE, BSE, MCX, ODIN or rest trading software etc.
• Software Installation & Maintenance:
• Install and update financial and stock trading software.
• Ensure antivirus software is updated and systems are secure.
• Assist with software licensing and compliance.
• User Support:
• Provide first-level technical support to staff for hardware and software issues.
• Train employees on using trading terminals, back-office software, and security protocols.
• Trading Terminals & Data Feeds:
• Set up and maintain trading terminals for dealers and relationship managers.
• Manage real-time data feed connections and ensure uninterrupted service.
• Backups & Data Security:
• Perform regular data backups and ensure proper storage.
• Support cyber security efforts, monitor potential threats, and apply system updates.
• IT Inventory & Documentation:
• Maintain records of hardware and software inventory.
• Keep documentation of configurations, passwords, and software licenses.
• Coordination with Vendors:
• Liaise with software vendors (e.g., NSE, BSE, MCX, CDSL) for support and updates.
• Coordinate with internet and hardware service providers.

Skills & Qualifications:

• Diploma or Degree in IT, Computer Science, or related field.
• 1-3 years of experience in IT support, preferably in a stock broking or financial services firm.
• Familiarity with trading software (ODIN, RUPEESEED, SYMPHONY, etc.).
• Knowledge of Windows OS, basic networking, and troubleshooting.
• Good communication and problem-solving skills.
• Ability to work under pressure during market hours.

Working Hours:

Market hours (typically 8:30 AM – 5:30 PM), with flexibility for early setups and late support during high activity days.

Job Type: Full-time

Pay: ₹10,788.77 - ₹37,424.43 per month

Work Location: In person