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IT Support Engineer - Gurgaon

2 years

0 Lacs

Gurgaon Haryana India

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

support onedrive sharepoint resolve video zoom webex network troubleshooting wan ip inventory software licensing

Work Mode

On-site

Job Type

Full Time

Job Description

We’re looking for a skilled

Support Engineer

to provide stellar IT support, ensure smooth operations, and champion great user experiences.

Work location : Gurgaon , experience -2-4 years , Education : Any graduate , Indicative salary : 3-4 lac per annum, full time role

Key Responsibilities
  • Deliver Level 1 & Level 2 support for desktops, laptops, and peripherals.
  • Troubleshoot Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).
  • Set up and resolve issues for video conferencing systems (Zoom, Teams Rooms, Webex).
  • Manage user accounts and permissions via Microsoft 365 Admin Center.
  • Handle network troubleshooting (LAN/WAN, IP issues, connectivity).
  • Maintain accurate inventory of hardware/software resources.
  • Install, configure, and support printers and multifunction devices.
  • Coordinate with vendors for hardware repairs, software licensing, and escalations.
  • Document issues, solutions, and standard procedures.
  • Resolve support tickets promptly while ensuring user satisfaction.
For more details call

+91- 8527645126 .

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