It Support Engineer

1 - 5 years

2 - 3 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title: IT Executive / IT Support Engineer

Location: Pune

Department: IT & Technical Support

Job Summary:

The IT Executive will be responsible for managing and maintaining the offices IT infrastructure, including internet connectivity, computer systems, desktops, laptops, and other technical equipment. The role involves troubleshooting hardware and software issues, ensuring network stability, and providing day-to-day IT support to all employees.

Key Responsibilities:

  • Maintain and troubleshoot

    internet connections

    , Wi-Fi networks, and LAN setups.
  • Install, configure, and update

    desktops, laptops, and related hardware/software

    .
  • Provide

    technical support

    to employees for system, network, and printer issues.
  • Manage and monitor

    IT assets

    , ensuring all systems are functioning efficiently.
  • Handle

    system backups and antivirus updates.

  • Coordinate with vendors or service providers for

    repairs, replacements, and AMC

    (Annual Maintenance Contracts).
  • Maintain records of

    IT inventory, user accounts, and licenses

    .
  • Set up new systems for

    new employees

    and ensure smooth onboarding of devices.
  • Ensure

    timely resolution of technical issues

    to avoid downtime.
  • Support for

    video conferencing, CCTV, and email configuration

    as needed.

Requirements:

  • Bachelor’s degree in IT, Computer Science, or a related field.
  • Proven experience in

    IT support, hardware/software troubleshooting, and network management

    .
  • Knowledge of

    Windows OS, networking, and system configurations

    .
  • Strong problem-solving and communication skills.
  • Ability to multitask and handle multiple technical issues efficiently.

Preferred Skills:

  • Basic understanding of

    server management and firewalls

    .
  • Familiarity with

    Google Workspace / Microsoft 365

    .
  • Experience with

    data backup solutions

    and IT security protocols.

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