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Johnson Controls logo

IT ServiceMax technical analyst

1 - 3 years

7 Lacs

Pune

Posted:10 hours ago| Platform: Naukri logo

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Skills Required

IT services Computer science Ticketing Operating systems ITSM IT support Cloud Manager Technology Technical Analyst Continuous improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description Use JD Job Title IT Service Technical Analyst Location Pune, India Experience 1-3 years Johnson Controls is seeking a motivated IT Service Technical Analyst with 1 to 3 years of experience to join our dynamic team in Pune. The ideal candidate will assist in the analysis, design, and implementation of IT solutions that meet business requirements. You will work closely with stakeholders to gather requirements, troubleshoot issues, and ensure the effective delivery of IT services. Key Responsibilities Assist in the analysis of user requirements and develop functional specifications for IT solutions. Provide support for IT systems, including troubleshooting and resolving technical issues. Collaborate with cross-functional teams to ensure seamless integration of IT solutions. Document processes, procedures, and system configurations for reference and training. Stay updated with the latest technology trends and best practices in IT. Required Skills Bachelor s degree in IT, Computer Science, or equivalent experience required. 1 to 3 years of experience in IT support or a related field. Strong troubleshooting skills with knowledge of various operating systems. Familiarity with IT service management tools and ticketing systems. Excellent communication skills and the ability to work with both technical and non-technical users. Proactive attitude with a focus on continuous improvement. Awards and Recognitions Great Place to Work-Certified, Oct 2023 - Oct 2024. Honored with a NASSCOM Enterprise Cloud Adoption Award for commitment to leveraging cloud technology for sustainability. Join us in providing exceptional support and solutions to our customers!

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Johnson Controls
Johnson Controls
www.johnsoncontrols.com

Automated Controls, Building Technologies, Energy Solutions

Milwaukee

100,000+ Employees

1367 Jobs

    Key People

  • George Oliver

    Chairman and Chief Executive Officer

  • Dale L. D. N. C. S. B. G. J. G. L. A. A. A. A. McKenzie

    Executive Vice President and Chief Financial Officer

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