IT Quality Intermediate Analyst

Role Overview: As an IT Quality Intermediate Analyst at our company, you will be responsible for supporting initiatives related to User Acceptance Testing (UAT) process and product rollout into production. You will work closely with technology project managers, UAT professionals, and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Additionally, you will conduct various process monitoring, product evaluation, and audit assignments, reporting issues and providing recommendations for solutions. Your role will also involve ensuring project standards and procedures are well-documented and followed throughout the software development life cycle, making recommendations for enhanced documentation. Key Responsibilities: - Support initiatives related to User Acceptance Testing (UAT) process and product rollout into production - Design and implement appropriate scripts/plans for an application testing strategy/approach - Conduct process monitoring, product evaluation, and audit assignments; report issues and make recommendations for solutions - Ensure project standards and procedures are fully documented and followed throughout the software development life cycle - Monitor products and processes for conformance to standards and procedures - Document findings, perform root cause analyses, and provide recommended improvements - Verify traceability in project work products - Gather, maintain, and create reports on quality metrics - Provide informal guidance to new team members - Perform other duties and functions as assigned Qualifications: - 2-5 years of Quality Assurance (QA) experience in the Financial Service industry preferred - Experience in requirement reviews and ability to identify, communicate, and document discrepancies - Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies - Understanding of Quality Processes - Demonstrated logical analysis skills, attention to detail, and problem-solving abilities - Proven ability to work to deadlines - Clear and concise written and verbal communication skills - Experience in defining, designing, and executing test cases Education: - Bachelors/University degree or equivalent experience Additional Company Details: If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. Citi's EEO Policy Statement and the Know Your Rights poster are also available for your reference.,