2 - 4 years

1 - 4 Lacs

Posted:2 months ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Provide Level 2 technical support for infrastructure issues including servers, networks, storage, virtualization, CCTV.
  • Troubleshoot and resolve escalated incidents and service requests from the helpdesk.
  • Monitor and maintain infrastructure components.
  • Perform routine system administration tasks
  • Assist in deployment and configuration of new systems, hardware, and software
  • Manage Active Directory, DNS, DHCP, Group Policy, and related Windows Server services
  • Collaborate with teams to resolve complex issues
  • Maintain detailed documentation of systems, configurations, and processes
  • Participate in IT projects such as upgrades, CCTV.

Required Qualifications:

  • 2–4 years of experience in IT support or infrastructure roles
  • Strong knowledge of software, hardware support
  • Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, firewalls)
  • Familiarity with backup solutions, system monitoring tools, and endpoint protection
  • Hands-on experience with Active Directory and Office 365 administration
  • IT Asset Management
  • Ability to prioritize and resolve issues under pressure
  • Basic Knowledge of IT procurement

Job Type: Full-time

Pay: ₹10,002.51 - ₹36,831.82 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Life insurance
  • Provident Fund

Shift:

  • Day shift

Work Days:

  • Monday to Friday

Work Location: In person

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