• Deployment and Manage new IT systems and services – Firewall, VPN • Maintaining SKUs of all IT assets and doing proper analysis before procuring new assets. • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. • Help define IT infrastructure strategy, architecture, and processes. • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs. • Assess vendors and develop test strategies for new hardware and software. • Troubleshoot hardware and software issues related to internal IT. • Managing Anti-virus and Static IP based securities to ensure data security. • Managing Dialler and Various CRMs including installation and troubleshooting by coordinating with vendors.

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