It Engineer Staff

3 - 5 years

2 - 4 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Hardware Management

  • Install, configure, and maintain desktops, laptops, printers, scanners, and other hardware devices.
  • Perform regular hardware diagnostics and preventive maintenance.
  • Troubleshoot hardware-related issues and provide timely solutions.
  • Coordinate with vendors for hardware repair, replacement, and procurement.
  • Ensure proper tagging, documentation, and tracking of hardware equipment.

2. IT Asset & Stock Management

  • Maintain an updated inventory of all IT assets (hardware, software licenses, peripherals, etc.).
  • Track issuance, return, and movement of IT equipment within the organization.
  • Monitor stock levels and raise purchase requests when required.
  • Maintain accurate asset records in IT asset management tools or spreadsheets.
  • Conduct periodic IT asset audits to ensure accuracy and compliance.

3. Technical Support & Troubleshooting

  • Provide L1/L2 support to end-users for IT issues (hardware, software, network).
  • Install and update operating systems and applications.
  • Resolve issues related to email, VPN, Wi-Fi, and other IT services.
  • Guide employees with basic IT best practices and security awareness.

4. Network & System Support

  • Assist in monitoring and maintaining network equipment (routers, switches, access points).
  • Support in the configuration of user accounts, passwords, and access control.
  • Monitor system performance and ensure IT operations run smoothly.

5. IT Documentation & Compliance

  • Maintain documentation for IT procedures, configurations, and asset records.
  • Ensure compliance with IT policies, security standards, and company guidelines.

Role & responsibilities

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