3 years

3 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

• Manage and maintain Windows-based PCs for all employees, including hardware and software installation, patching, and updates.

• Provide day-to-day technical support and troubleshooting for desktops, printers, and network devices.

• Administer and support Microsoft 365 Remote Desktop systems including login credentials, session issues, and cloud performance.

• Monitor and manage LAN/WAN network infrastructure (switches, routers, internet links) to ensure uninterrupted connectivity.

• Set up new user accounts, configure email, install licensed software, and maintain IT inventory.

• Implement basic cybersecurity best practices (firewall, antivirus, updates, backups).

• Collaborate with remote teams and vendors for escalated support issues.

  • Ensure 24x7 uptime for critical business systems and participate in off-hour maintenance windows if needed.

Job Type: Full-time

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • IT support: 3 years (Preferred)

Work Location: In person

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