Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Lily Pulitzer, Kendra Scott, Lucky Brand Jeans, and Jonny Was can access tens of millions of shoppers, offering them a best-in-class checkout. And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today! What you will be doing: Conduct thorough investigations into customer-reported financial discrepancies and transaction disputes. Engage with customers to obtain relevant information and documentation needed to resolve issues. Coordinate with departments such as fraud prevention, compliance, and customer service to drive timely resolutions. Spot recurring issues or patterns in disputes and recommend solutions to reduce future occurrences. Ensure all resolutions adhere to applicable legal and regulatory standards. Contribute to developing proactive strategies to enhance the customer experience and reduce dispute volume. Serve as an internal expert on dispute procedures, providing guidance and insights as needed. Continuously evaluate and improve dispute resolution workflows and tools. Manage complex or escalated cases with a focus on empathy, efficiency, and resolution. Maintain comprehensive and organized documentation of all case-related activities. Report dispute trends, potential risks, and resolution status to leadership on a regular basis. Review internal processes to ensure alignment with industry compliance standards. Support onboarding and training initiatives for new team members in dispute handling. Track and analyze key performance indicators related to dispute resolution to inform process improvements. What would set you up for success: Bachelor’s degree in Business, Finance, Accounting, or a related discipline. Previous experience in handling customer disputes, preferably within a financial services or banking environment. Strong understanding of financial regulations and compliance practices. Excellent analytical and critical thinking abilities. Skilled in negotiation and resolving conflicts effectively. Outstanding verbal and written communication skills. Ability to remain calm, empathetic, and professional during challenging customer interactions. Proficiency in using dispute management systems and related software tools. Capable of managing multiple priorities in a fast-paced setting. Meticulous attention to detail and a commitment to accuracy.
Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the shopper journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Lucky, Revolve, and FansEdge (Fanatics) can access tens of millions of shoppers, offering them a best-in-class checkout. And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks, make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today! Please note, this is a contract-to-hire opportunity with the option to convert to full-time after 3–6 months. Key Responsibilities: Full-Stack Development: Design, develop, and maintain backend services in Go and frontend applications in TypeScript. Scalability & Performance: Optimize our PostgreSQL, BigQuery, and Elasticsearch databases for high availability and performance. Technical Leadership: Lead incident investigations and on-call rotations, ensuring system reliability and performance. Merchant Collaboration: Communicate directly with merchants to understand their needs, troubleshoot issues, and propose scalable solutions. Security & Fraud Prevention: Implement and maintain fraud detection tools, card tokenization, blocklisting, and compliance with card network standards. API Development: Build and maintain REST APIs and webhooks to integrate with external commerce platforms such as Magento 2, Big Commerce, Salesforce Demandware Observability : Use Datadog for logging, monitoring, and tracing across the system to ensure update and management of alerts Automation & Pattern Recognition: Identify inefficiencies, automate workflows, and develop proactive monitoring solutions. Requirements Must Have: 4+ years of experience with AWS, GCP, or similar cloud infrastructure provider Experience with testing frameworks such as Jest, Mocha for frontend, and Ginkgo Strong knowledge of one of Python, TypeScript, GoLang, Java, or similar languages Knowledge of database development like Postgres, DynamoDB, and BigQuery Comfortable thinking about infrastructure as code Experience with Terraform or similar tools is a plus Nice to Have: Familiarity with Kubernetes and cloud platforms (AWS, GCP, or Azure). Experience with event-driven architecture and message queues (Kafka, RabbitMQ, etc.). Development experience with commerce platforms such as Magento 2, Big Commerce, SFCC Demandware, etc. Experience with developer experience tooling such as Scalar, Redoc Knowledge of compliance and security best practices in fintech. Please note, this is a contract-to-hire opportunity with the option to convert to full-time after 3–6 months.
Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Luisa via Roma, Benefit Cosmetics, Kendra Scott, Lucky Brand Jeans, and Johnny Was can access tens of millions of shoppers, offering them a best-in-class checkout. And revolutionizing ecommerce is only half of the equation—we're also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today! We are currently looking for an accomplished Recruiter to enhance our team in India. This role will focus on engaging, evaluating, recruiting and retaining top-tier talent for our technical roles, demanding a seasoned understanding of the tech sector and the capability to pinpoint and engage outstanding candidates. This role requires the ability to flex into the HR space, acting as the local HR Site lead and HR contact for all local employees. Please note, this is a contract-to-hire opportunity with the option to convert to full-time after 3–6 months. Talent Acquisition Responsibilities: Formulate and implement strategies to identify and secure premier technical talent Source, screen, and conduct interviews for both technical and non-technical roles Oversee the complete recruitment process from posting positions to negotiating job offers Develop and nurture a pool of qualified candidates for ongoing and future recruitment needs Partner with hiring managers to grasp their recruitment requirements and advise on the hiring process Leverage various recruitment tools and platforms to source and attract potential candidates Guarantee a positive experience for all candidates throughout the hiring process Provide consistent updates to hiring managers and recruitment leaders regarding the status of active roles and talent pipelines HR Specific Responsibilities: Serve as the main point of contact for our India-based employees Help with questions related to India benefit plans, payroll administration and leave laws Assist with ensuring Bolt's compliance with HR trainings, documentation and adherence to HR/People Ops related policies Assist with performance management procedures providing administrative support Ad hoc HR related projects as needed Qualifications: 4+ years of experience in recruiting for both technical and non-technical roles Proven background in Recruiting and HR management, employee engagement, performance management, and benefits administration Solid understanding of employment laws and practices Ability to operate effectively both independently and in a remote setting Proficient with Recruiting and HR-related software and tools Bachelor's degree in Human Resources, Business Administration, or a related field Proficient in using applicant tracking systems, with a preference for experience with Greenhouse Excellent verbal and written communication skills, with fluency in English Strong organizational skills with a keen eye for detail Capacity to work under pressure in a dynamic environment and adjust to shifting priorities Experience in recruiting for remote positions would be advantageous This position is ideal for a highly motivated and detail-oriented HR professional eager to contribute to and grow with our dynamic team. Estimated compensation for this role is INR 95,833.33 per month depending on experience. Benefits Upon Successful Conversion to Full Time Employee: Comprehensive health coverage: Medical, dental and vision Remote-first workplace Time away: Minimum of 20 days guaranteed PTO, paid holidays + floating holidays, your birthday off! Paid parental leave Competitive Pay Retirement plans Virtual and in-person team & company events In addition to our core values, Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and expression, genetic information, pregnancy and related conditions, veteran status or any other reason prohibited by law. On our mission to democratize commerce, the Bolt platform levels the playing field for everyone. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve (that is, everyone).
Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Luisa via Roma, Benefit Cosmetics, Kendra Scott, Lucky Brand Jeans, and Johnny Was can access tens of millions of shoppers, offering them a best-in-class checkout. And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today! We are currently looking for an accomplished Recruiter to enhance our team in India. This role will focus on engaging, evaluating, recruiting and retaining top-tier talent for our technical roles, demanding a seasoned understanding of the tech sector and the capability to pinpoint and engage outstanding candidates. This role requires the ability to flex into the HR space, acting as the local HR Site lead and HR contact for all local employees. Please note, this is a contract-to-hire opportunity with the option to convert to full-time after 3–6 months. Talent Acquisition Responsibilities: Formulate and implement strategies to identify and secure premier technical talent Source, screen, and conduct interviews for both technical and non-technical roles Oversee the complete recruitment process from posting positions to negotiating job offers Develop and nurture a pool of qualified candidates for ongoing and future recruitment needs Partner with hiring managers to grasp their recruitment requirements and advise on the hiring process Leverage various recruitment tools and platforms to source and attract potential candidates Guarantee a positive experience for all candidates throughout the hiring process Provide consistent updates to hiring managers and recruitment leaders regarding the status of active roles and talent pipelines HR Specific Responsibilities: Serve as the main point of contact for our India-based employees Help with questions related to India benefit plans, payroll administration and leave laws Assist with ensuring Bolt’s compliance with HR trainings, documentation and adherence to HR/People Ops related policies Assist with performance management procedures providing administrative support Ad hoc HR related projects as needed Qualifications: 4+ years of experience in recruiting for both technical and non-technical roles Proven background in Recruiting and HR management, employee engagement, performance management, and benefits administration Solid understanding of employment laws and practices Ability to operate effectively both independently and in a remote setting Proficient with Recruiting and HR-related software and tools Bachelor’s degree in Human Resources, Business Administration, or a related field Proficient in using applicant tracking systems, with a preference for experience with Greenhouse Excellent verbal and written communication skills, with fluency in English Strong organizational skills with a keen eye for detail Capacity to work under pressure in a dynamic environment and adjust to shifting priorities Experience in recruiting for remote positions would be advantageous This position is ideal for a highly motivated and detail-oriented HR professional eager to contribute to and grow with our dynamic team. Estimated compensation for this role is INR 95,833.33 per month depending on experience. Benefits Upon Successful Conversion to Full Time Employee: Comprehensive health coverage: Medical, dental and vision Remote-first workplace Time away: Minimum of 20 days guaranteed PTO, paid holidays + floating holidays, your birthday off! Paid parental leave Competitive Pay Retirement plans Virtual and in-person team & company events In addition to our core values, Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and expression, genetic information, pregnancy and related conditions, veteran status or any other reason prohibited by law. On our mission to democratize commerce, the Bolt platform levels the playing field for everyone. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve (that is, everyone).
Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Luisa via Roma, Benefit Cosmetics, Kendra Scott, Lucky Brand Jeans, and Johnny Was can access tens of millions of shoppers, offering them a best-in-class checkout. And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today! We are currently looking for an accomplished Recruiter to enhance our team in India. This role will focus on engaging, evaluating, recruiting and retaining top-tier talent for our technical roles, demanding a seasoned understanding of the tech sector and the capability to pinpoint and engage outstanding candidates. This role requires the ability to flex into the HR space, acting as the local HR Site lead and HR contact for all local employees. Please note, this is a contract-to-hire opportunity with the option to convert to full-time after 3–6 months. Talent Acquisition Responsibilities: Formulate and implement strategies to identify and secure premier technical talent Source, screen, and conduct interviews for both technical and non-technical roles Oversee the complete recruitment process from posting positions to negotiating job offers Develop and nurture a pool of qualified candidates for ongoing and future recruitment needs Partner with hiring managers to grasp their recruitment requirements and advise on the hiring process Leverage various recruitment tools and platforms to source and attract potential candidates Guarantee a positive experience for all candidates throughout the hiring process Provide consistent updates to hiring managers and recruitment leaders regarding the status of active roles and talent pipelines HR Specific Responsibilities: Serve as the main point of contact for our India-based employees Help with questions related to India benefit plans, payroll administration and leave laws Assist with ensuring Bolt’s compliance with HR trainings, documentation and adherence to HR/People Ops related policies Assist with performance management procedures providing administrative support Ad hoc HR related projects as needed Qualifications: 4+ years of experience in recruiting for both technical and non-technical roles Proven background in Recruiting and HR management, employee engagement, performance management, and benefits administration Solid understanding of employment laws and practices Ability to operate effectively both independently and in a remote setting Proficient with Recruiting and HR-related software and tools Bachelor’s degree in Human Resources, Business Administration, or a related field Proficient in using applicant tracking systems, with a preference for experience with Greenhouse Excellent verbal and written communication skills, with fluency in English Strong organizational skills with a keen eye for detail Capacity to work under pressure in a dynamic environment and adjust to shifting priorities Experience in recruiting for remote positions would be advantageous This position is ideal for a highly motivated and detail-oriented HR professional eager to contribute to and grow with our dynamic team. Estimated compensation for this role is INR 95,833.33 per month depending on experience. Benefits Upon Successful Conversion To Full Time Employee Comprehensive health coverage: Medical, dental and vision Remote-first workplace Time away: Minimum of 20 days guaranteed PTO, paid holidays + floating holidays, your birthday off! Paid parental leave Competitive Pay Retirement plans Virtual and in-person team & company events In addition to our core values, Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and expression, genetic information, pregnancy and related conditions, veteran status or any other reason prohibited by law. On our mission to democratize commerce, the Bolt platform levels the playing field for everyone. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve (that is, everyone).
Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Luisa via Roma, Benefit Cosmetics, Kendra Scott, Lucky Brand Jeans, and Johnny Was can access tens of millions of shoppers, offering them a best-in-class checkout. And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today! Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the shopper journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Lucky, Revolve, and FansEdge (Fanatics) can access tens of millions of shoppers, offering them a best-in-class checkout. And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks, make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today! Key Responsibilities Full-Stack Development: Design, develop, and maintain backend services in Go and frontend applications in TypeScript. Scalability & Performance: Optimize our PostgreSQL, BigQuery, and Elasticsearch databases for high availability and performance. Technical Leadership: Lead incident investigations and on-call rotations, ensuring system reliability and performance. Merchant Collaboration: Communicate directly with merchants to understand their needs, troubleshoot issues, and propose scalable solutions. Security & Fraud Prevention: Implement and maintain fraud detection tools, card tokenization, blocklisting, and compliance with card network standards. API Development: Build and maintain REST APIs and webhooks to integrate with external commerce platforms such as Magento 2, Big Commerce, Salesforce Demandware Observability: Use Datadog for logging, monitoring, and tracing across the system to ensure update and management of alerts Automation & Pattern Recognition: Identify inefficiencies, automate workflows, and develop proactive monitoring solutions. Requirements Must Have: 4+ years of experience with AWS, GCP, or similar cloud infrastructure provider Experience with testing frameworks such as Jest, Mocha for frontend, and Ginkgo Strong knowledge of one of Python, TypeScript, GoLang, Java, or similar languages Knowledge of database development like Postgres, DynamoDB, and BigQuery Comfortable thinking about infrastructure as code Experience with Terraform or similar tools is a plus Nice To Have Familiarity with Kubernetes and cloud platforms (AWS, GCP, or Azure). Experience with event-driven architecture and message queues (Kafka, RabbitMQ, etc.). Development experience with commerce platforms such as Magento 2, Big Commerce, SFCC Demandware, etc. Experience with developer experience tooling such as Scalar, Redoc Knowledge of compliance and security best practices in fintech. Benefits Upon Successful Conversion To Full Time Employee Comprehensive health coverage: Medical, dental and vision Remote-first workplace Time away: Minimum of 20 days guaranteed PTO, paid holidays + floating holidays, your birthday off! Paid parental leave Competitive Pay Retirement plans Virtual and in-person team & company events In addition to our core values, Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and expression, genetic information, pregnancy and related conditions, veteran status or any other reason prohibited by law. On our mission to democratize commerce, the Bolt platform levels the playing field for everyone. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve (that is, everyone).
Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Luisa via Roma, Benefit Cosmetics, Kendra Scott, Lucky Brand Jeans, and Johnny Was can access tens of millions of shoppers, offering them a best-in-class checkout. And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today! About This Role In this role, you'll be a cornerstone of our IT operations, acting as the second line of support for complex technical issues and taking ownership of our core IT systems. We're seeking an engineer with a creative problem-solving and automation-first mindset , who is excited to build and refine processes using low-code platforms like Okta Workflows and Zapier. Your responsibilities will span system administration, SaaS management, and IT security, ensuring our hardware and software ecosystem runs smoothly and efficiently. You will be instrumental in maintaining a secure and scalable IT environment that empowers Bolt to succeed. You Will Ensure an exceptional level of IT system performance and support to users Have an “automation-first” mindset, and a knack for creative problem-solving and willingness to build solutions when appropriate, both independently and with direction Help ensure a frictionless experience for all users, regardless of their technical aptitude Resolve tickets as the second line of troubleshooting Manage, maintain, and streamline our tech stack, from identity to endpoint (We use Okta, Google Workspace, Rippling, Intune, and a whole lot more) Write documentation, log changes, and keep stakeholders in the loop Develop business continuity procedures, and maintain data backups Directly contribute to the productivity and satisfaction of all employees by ensuring a stable and efficient IT environment Help onboard new employees and ensure they’re ready to hit the ground running About You Bachelor’s degree in Information Systems, Technology, or related field, or equivalent 4+ years of experience in IT, especially Helpdesk/Specialist/Systems Administration work Exceptional written and verbal communications skills and ability to take in and synthesize complex nuanced information from many different perspectives Experience with troubleshooting Windows and MacOS environments, G Suite, and Microsoft 365 Experience with macOS MDM offerings (Jamf, Kandji, Rippling) and SSO solutions (Okta, OneLogin, Google OAUTH) Experience with low-code/no-code/PaaS solutions (Okta Workflows, Make.com, Zapier) Demonstrated experience with building automations or workflows to enhance productivity High level of tolerance and flexibility to address complex cross-functional issues and to reach compromises with key stakeholders Proven track record for working independently in a fast-paced startup environment Some general experience with scripting and coding (Bash/ZSH/Python) Benefits Upon Successful Conversion To Full Time Employee Comprehensive health coverage: Medical, dental and vision Remote-first workplace Time away: Minimum of 20 days guaranteed PTO, paid holidays + floating holidays, your birthday off! Paid parental leave Competitive Pay Retirement plans Virtual and in-person team & company events In addition to our core values, Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and expression, genetic information, pregnancy and related conditions, veteran status or any other reason prohibited by law. On our mission to democratize commerce, the Bolt platform levels the playing field for everyone. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve (that is, everyone).
Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Luisa via Roma, Benefit Cosmetics, Kendra Scott, Lucky Brand Jeans, and Johnny Was can access tens of millions of shoppers, offering them a best-in-class checkout. And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today! About Bolt Bolt’s mission is to democratize commerce by making online buying easy, trusted, and consistent for millions of happy shoppers. Read more about our mission in our manifesto. We believe that every retailer needs a great online shopping experience to power their business in the future, and to do that effectively, they need Bolt. Support Engineers are critical contributors to our customers’ success. Your technical, communication, and problem-solving skills will maintain Bolt’s reputation across the industry for world-class customer service. You will also be a relentless advocate for our customers by providing insight and perspective to influence improvements within our product and across the organization. This role presents opportunities for people looking to hone their technical skills for opportunities in engineering (core engineering, integration, quality) or wanting to build their communications skills for customer-facing roles (technical account manager, sales engineer, implementation manager, success manager, or similar) Responsibilities Resolve complex technical issues with a focus on long-term customer success and satisfaction. Troubleshoot and debug across the Bolt network, partner eCommerce platforms, APIs, and integrations. Leverage coding skills to reproduce issues, analyze source code, develop tooling, and provide actionable feedback to engineering teams. Partner cross-functionally with Engineering, Customer Success, and Account teams to resolve critical issues, escalate recurring challenges, and set clear expectations. Act as the voice of the customer by translating feedback, representing their interests, and advocating for product improvements. Create and curate customer-facing documentation and internal knowledge articles to accelerate self-service and L1/L2 team effectiveness. Educate customers and developers on technical concepts, API use cases, and platform functionality with clarity and empathy. Brainstorm and contribute to innovative improvements in support operations, driving scalable solutions. Deliver constructive feedback and collaborate effectively, motivating peers and uniting the team toward shared goals. Be a brand ambassador for Bolt by leaving lasting positive impressions during every interaction. Requirements Undergraduate degree in Computer Science or equivalent hands-on experience in technical customer-facing roles (eCommerce, Payments, Retail, or Software). At least 2 years of programming experience, ideally with JavaScript or Python. Strong proficiency in HTML, JavaScript, CSS, SQL, PHP. Experience with shell commands, git, and debugging tools (e.g., Datadog, Bugsnag, ElasticSearch). Solid experience with APIs and/or software integrations. Outstanding problem-solving, analytical, and time-management skills. Excellent communication skills with proven customer empathy. Ability to independently think through end-to-end execution and assess impact across systems. Preferred / Bonus Skills Hands-on experience with eCommerce platforms (Magento, BigCommerce, Salesforce Commerce Cloud, WooCommerce, Shopify). Prior experience in customer-facing, QA, core engineering, or DevOps-type roles. Domain knowledge in eCommerce or Payments. Benefits Upon Successful Conversion To Full Time Employee Comprehensive health coverage: Medical, dental and vision Remote-first workplace Time away: Minimum of 20 days guaranteed PTO, paid holidays + floating holidays, your birthday off! Paid parental leave Competitive Pay Retirement plans Virtual and in-person team & company events In addition to our core values, Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and expression, genetic information, pregnancy and related conditions, veteran status or any other reason prohibited by law. On our mission to democratize commerce, the Bolt platform levels the playing field for everyone. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve (that is, everyone).