IT Eng, Kantata - TEST DO NOT APPLY

3 - 8 years

0 - 1 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Essential Responsibilities include: - Acts as a Subject Matter Expert (SME) related to Kantata configuration and business processes leveraging Kantata. - Responsible for developing and maintaining system documentation including business process flows, data flows, system configuration, and integration documentation. - Executes ongoing maintenance, evaluates requirements, and configures Kantata as needed and directed to meet evolving business needs. - Provides support to both business users and technical personnel on the proper use of Kantata relative to their needs. - Support all system administration activities in Kantata including maintaining users, accounts, licenses, page layouts, report development and changes, and custom fields. - Troubleshoot any issues, gather diagnostics, and interact with ServiceNow and/or Kantata ticketing systems and support team.

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