IT Administrator/System Administrator - Hybrid - Noida

IT System Administrator

Key Responsibilities:

1. System Maintenance and Support:

• Assist with the installation, configuration, and maintenance of hardware and software systems.

• Provide technical support for end-users, resolving hardware, software, and network issues.

• Troubleshoot and resolve IT-related issues promptly to minimize downtime.

• Monitor system performance, ensure backups are running correctly, and assist with disaster recovery.

2.

• Help manage and maintain the organizations network infrastructure, including routers, switches, firewalls, and wireless systems.

• Assist with network troubleshooting, diagnostics, and performance optimization.

• Monitor network traffic and security alerts.

3.

• Assist with creating, modifying, and deleting user accounts and permissions in accordance with company policies.

• Help with password resets and access management for various systems and applications.

• Support multi-factor authentication (MFA) and other security protocols.

4.

• Help with the installation and update of software applications, ensuring all systems are running the latest versions and patches.

• Assist with the configuration and setup of workstations, laptops, printers, and other IT-related devices.

• Support hardware upgrades and repairs as necessary.

5.

• Maintain records of IT assets, software licenses, and maintenance logs.

• Document technical procedures and create knowledge base articles for end-users.

• Assist in generating IT reports, including system performance, support tickets, and inventory tracking.

6.

• Assist in monitoring for security vulnerabilities and help implement security protocols (firewalls, anti-virus software, etc.).

• Help enforce IT policies and procedures to ensure compliance with security standards and regulations.

• Participate in periodic security audits and vulnerability assessments.