IT Administrator

About the Role

We’re looking for an experienced and proactive IT Administrator to take ownership of our internal tech infrastructure. You’ll be the central figure managing company-wide IT operations, ensuring reliability, compliance, security, and smooth user experience across platforms.

From centralised access management to troubleshooting laptop crashes, you’ll be the go-to person when systems falter. You’ll work closely with HR and Engineering teams to streamline onboarding/offboarding, maintain compliance with data protection standards, and keep our internal systems running at peak performance.

Key Responsibilities

• Centralised Access Management
• • Administer and manage user access to internal systems, tools, and repositories.
  • Define and maintain role-based access controls and permissions across the tech stack.
  • Oversee SSO (Single Sign-On) configurations and identity providers.
• Tech Stack Management
• • Manage and maintain company-wide tools including email, domain services, internal portals, and version control systems.
  • Ensure uptime, security, and integration efficiency across platforms.
• End-User Support
• • Provide timely support for laptop/desktop crashes, VPN connectivity issues, conferencing tool errors (e.g., Zoom), and other IT problems.
  • Maintain documentation and quick-fix playbooks for recurring issues.
• Employee Lifecycle Support
• • Maintain and regularly update onboarding and offboarding checklists.
  • Ensure seamless provisioning and deprovisioning of user accounts, devices, and licenses.
• Compliance & Security
• • Enforce security protocols and data protection policies (e.g., GDPR, ISO 27001, if applicable).
  • Regularly audit access logs and update policies as needed.
• System Monitoring & License Management
• • Track usage, renewals, and capacity planning for SaaS tools and licenses.
  • Monitor internal systems and servers for performance, uptime, and security threats.
• Infrastructure Monitoring & Maintenance
• • Manage cloud/on-prem servers, ensuring optimal configuration and health.
  • Maintain backups and disaster recovery strategies.

Requirements

Requirements

• 2+ years of experience as an IT Administrator, Systems Engineer, or similar role.
• Deep understanding of identity & access management, VPNs, and system security.
• Hands-on experience with GSuite/Google Workspace, domain management, and version control tools (e.g., GitHub).
• Familiarity with compliance frameworks like GDPR, ISO 27001.
• Strong problem-solving skills and attention to detail.
• Excellent communication and documentation abilities.

Benefits

• Fast-paced environment with real ownership and impact.
• Exposure to modern tooling and evolving tech infrastructure.
• Collaborative team culture with strong cross-functional support.