IT Administrator (MAC Specialist)

About the Role:

We are seeking an IT Administrator with 2–5 years of experience to manage and support the organization’s IT infrastructure, users, and systems. The role involves troubleshooting, maintaining hardware/software, handling licenses, coordinating with vendors, and ensuring smooth IT operations across Windows and Mac environments.

Key Responsibilities:

• Manage and support all IT infrastructure, including desktops, laptops, servers, printers, and network devices.
• Provide day-to-day technical support to users (Windows & Mac OS).
• Troubleshoot hardware, software, and network-related issues.
• Manage and maintain software licenses (Adobe, MS Office, etc.).
• Handle vendor coordination for procurement, AMC, and IT support services.
• Monitor system performance, backups, and security compliance.
• Maintain IT asset inventory and ensure timely upgrades/replacements.
• Support installation, configuration, and updates of operating systems and applications.
• Ensure IT policies, processes, and documentation are up to date.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience).
• 2–5 years of experience in IT administration/support roles.
• Strong hands-on experience with Windows & Mac OS environments.
• Knowledge of software license management (Adobe, MS Office, etc.).
• Good understanding of networking concepts, firewalls, and security practices.
• Experience in troubleshooting hardware/software/peripheral devices.
• Excellent vendor management and coordination skills.
• Strong communication, problem-solving, and documentation abilities.

Preferred Skills:

• Experience with cloud platforms (Microsoft Workspace, O365, etc.).
• Exposure to IT security tools and best practices.
• Knowledge of backup solutions and IT asset management tools.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund