Eloelo is India s leading live entertainment platform, bringing creators and communities together through interactive experiences. We re a fast-growing team building the future of social entertainment for Bharat.

Role Summary

We are looking for a hands-on

IT Administrator

to manage day-to-day IT operations, including MDMs, office internet, IT assets, and employee tech support, while ensuring basic IT security and compliance.

Key Responsibilities

Manage
MDM tools
for laptops and mobile devices (policies, security, updates)
Handle
IT assets
: procurement, allocation, tracking, audits, and exits
Manage
office internet & Wi-Fi
, coordinate with ISPs and vendors
Provide
L1/L2 IT support
for hardware, OS, and software issues
Manage IT onboarding/offboarding, access controls, and permissions
Maintain basic IT documentation and asset records

Security Responsibilities

Enforce device security (encryption, passwords, OS updates, antivirus)
Manage user access on a least-privilege basis; ensure secure offboarding
Secure office networks and maintain separate guest Wi-Fi
Handle lost/stolen devices (remote lock/wipe)
Act as a first responder for IT/security incidents and escalate when required

Requirements

1+ years experience in IT administration, support, and operations
Hands-on experience with MDM tools (Google Endpoint Management, Intune, Jamf, Kandji, etc.)
Basic knowledge of networking (LAN, Wi-Fi, routers)
Experience managing IT assets and inventory
Familiarity with Windows, macOS, and Google Workspace
Strong troubleshooting and communication skills

Eloelo is an equal opportunity employer.

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IT Administrator