IT & Admin

As an IT & Administration Officer, your role is crucial in managing the school's IT infrastructure and providing administrative support for efficient day-to-day operations. Your responsibilities include technical support, system maintenance, administrative coordination, and facilitating communication among staff, students, and management. Key Responsibilities: - Manage and maintain the school's IT systems, including networks, hardware, software, and security protocols. - Provide timely technical support to staff, students, and administration for resolving hardware/software issues. - Oversee the installation, configuration, and upgrades of IT equipment and software. - Ensure regular data backups, cybersecurity measures, and system updates are performed. - Collaborate with external IT vendors and service providers. - Assist in daily administrative tasks like filing, scheduling meetings, handling correspondence, and managing office supplies. - Support the coordination of school operations, including managing visitor logs, facilities booking, and record keeping. - Maintain databases related to staff, students, and school resources. - Help in organizing school events, meetings, and activities as needed. - Act as a liaison between the IT department, administration, teaching staff, and external providers. - Support internal communication tools and platforms to ensure effective information flow. - Aid in onboarding new staff and training users on IT systems and administrative procedures. Compliance & Documentation: - Ensure compliance with data protection regulations and school policies. - Maintain accurate and up-to-date IT and administrative documentation. - Assist in preparing reports and presentations for school leadership. Qualifications & Requirements: - Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. - 2+ years of experience in IT support and administrative roles, preferably in an educational environment. - Strong technical knowledge of network administration, hardware, software, and cybersecurity basics. - Proficiency in Microsoft Office Suite, Google Workspace, and common school management software. - Excellent organizational and multitasking abilities. - Strong communication skills in English; additional languages are a plus. Preferred Attributes: - Experience working in international or multicultural settings. - Ability to troubleshoot technical problems quickly and effectively. - Detail-oriented with a proactive approach to problem-solving. - Familiarity with data privacy laws and IT security best practices. - Basic knowledge of database management and user support. Working Hours: - Full-time position, Monday to Saturday. - Occasional after-hours support may be required during school events or IT emergencies.,