Job
Description
Role Overview: You will be joining the Remediation & Remuneration COE team within the Analytics & Information Management (AIM) community at Citi. Your primary responsibility will be to manage the analysis of customer remediation issues in the retail consumer bank globally. This role involves conducting remediation analysis, impact assessment, issue management, root cause analysis, and audit support. Key Responsibilities: - Execute comprehensive data remediation approach on customer issues stemming from gaps in policies, governance, self-identification, or internal audit findings - Identify the size of customers and the monetary impact of the issues - Analyze issues and determine root causes using analytical methods - Track implementation plans and provide data evidence for audit completion Qualifications Required: - Proficiency in SAS, SQL, RDBMS, Teradata, Unix, MS Excel, PowerPoint, VBA, Jira, Bitbucket, and Mainframes - Exposure to Big Data and Python - Good understanding of banking domain and consumer products such as Retail Banking, Deposit, Loans, Wealth Management, Mortgage, and Insurance - Knowledge of finance regulations and understanding of retail business/banking domain (preferred) - Ability to identify and solve complex business problems, present them in a structured manner, and communicate effectively - Data analysis, profiling, and management skills - Experience in MIS reporting and generating actionable business insights - Excellent communication, interpersonal, and process management skills - Team player with the ability to work collaboratively Additional Details: - Education Level: Masters or Advanced Degree in Information Technology, Computer Applications, Engineering, or MBA from a premier institute - Overall experience of 2-5 years with at least 1 year in the Banking Industry delivering data solutions - Job Category: Decision Management - Schedule: Full-time, Regular Local Working Hours aligned with NAM working hours - Employee Status: Regular - Salary Grade: C10 (Note: The company's other information, such as Job Family Group, Job Family, Time Type, Most Relevant Skills, and Other Relevant Skills, has been omitted as it is not directly related to the job description provided.) Role Overview: You will be joining the Remediation & Remuneration COE team within the Analytics & Information Management (AIM) community at Citi. Your primary responsibility will be to manage the analysis of customer remediation issues in the retail consumer bank globally. This role involves conducting remediation analysis, impact assessment, issue management, root cause analysis, and audit support. Key Responsibilities: - Execute comprehensive data remediation approach on customer issues stemming from gaps in policies, governance, self-identification, or internal audit findings - Identify the size of customers and the monetary impact of the issues - Analyze issues and determine root causes using analytical methods - Track implementation plans and provide data evidence for audit completion Qualifications Required: - Proficiency in SAS, SQL, RDBMS, Teradata, Unix, MS Excel, PowerPoint, VBA, Jira, Bitbucket, and Mainframes - Exposure to Big Data and Python - Good understanding of banking domain and consumer products such as Retail Banking, Deposit, Loans, Wealth Management, Mortgage, and Insurance - Knowledge of finance regulations and understanding of retail business/banking domain (preferred) - Ability to identify and solve complex business problems, present them in a structured manner, and communicate effectively - Data analysis, profiling, and management skills - Experience in MIS reporting and generating actionable business insights - Excellent communication, interpersonal, and process management skills - Team player with the ability to work collaboratively Additional Details: - Education Level: Masters or Advanced Degree in Information Technology, Computer Applications, Engineering, or MBA from a premier institute - Overall experience of 2-5 years with at least 1 year in the Banking Industry delivering data solutions - Job Category: Decision Management - Schedule: Full-time, Regular Local Working Hours aligned with NAM working hours - Employee Status: Regular - Salary Grade: C10 (Note: The company's other information, such as Job Family Group, Job Family, Time Type, Most Relevant Skills, and Other Relevant Skills, has been omitted as it is not directly related to the job description provided.)
