NTT DATA, Inc. logo

IOC Technical Support Representative

0 - 4 years

0 Lacs

hyderabad telangana

Posted:2 days ago| Platform: Shine logo

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Skills Required

continuous improvement planning organizing time management issue identification verbal written communication skills prioritize tasks selfmotivation analytical mindset defect resolution knowledge in specific area function tools methodologies application

Work Mode

On-site

Job Type

Full Time

Job Description

As an Intern/Apprentice at NTT DATA, you will have the opportunity to enhance your knowledge and experience in a specific area or function under the guidance of senior professionals. You will be a part of a diverse and inclusive workplace where you can thrive and contribute to client and team success. **Key Responsibilities:** - Gain knowledge and experience in your area of specialization or function. - Acquire practical experience and knowledge related to the service or solution offered. - Stay updated on industry developments in your specific area. - Provide general administrative support, including coordinating meetings, taking minutes, and maintaining records. - Assist in preparing and distributing reports, reviewing system data, and identifying errors for resolution. - Support clients in low complexity matters and maintain a log of queries. - Contribute to client engagement and team success by accepting designated projects, researching, proposing ideas, and creating presentations. **Qualifications Required:** - Attention to detail with strong verbal and written communication skills. - Professional attitude, appearance, and ability to prioritize tasks. - Ability to handle complaints, escalate issues, and deliver quality service. - Passion for continuous improvement and self-motivation to learn. - Team-oriented with good planning, organizing, and time management skills. - Analytical mindset for issue identification and defect resolution. - Knowledge and interest in the specific area or function, along with tools and methodologies. - Application of theoretical knowledge in a practical manner. NTT DATA is a trusted global innovator of business and technology services with a commitment to innovation, optimization, and transformation for long-term success. The company invests significantly in research and development to help organizations move confidently into the digital future. With experts in over 50 countries and a diverse partner ecosystem, NTT DATA offers consulting, data and AI solutions, industry expertise, and digital infrastructure services. Join a company that values diversity, innovation, and growth opportunities.,

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