902 Investigation Jobs - Page 28

Responsibilities: Review of formulation development documents like trade dress for new product, feasibility report, justification for specification, scientific study protocol and report and pharmaceutical development report. Health insurance Provident fund

Role: Documentation Department: Production Location: Bidar About Us: Sai Life Sciences is one of the fastest-growing Contract Research, Development, and Manufacturing Organizations (CRDMOs). As a pure-play, full-service partner, we collaborate with over 300 global innovator pharma and biotech companies to accelerate the discovery, development, and commercialization of their NCE programs. We have over 3000 employees across our facilities in India, the UK, and the USA, working together to deliver scientific excellence and customer success. We are a Great Place to Work certified organization with a culture of openness, mutual respect, and inclusivity. We embrace diversity and follow equal opportunity practices across all levels. Key Responsibilities : Drafting and Review of Investigation Reports in co-ordination with cross functional departments like Production Blocks, Maintenance, Process Engineering, QA, CQA, PR&D, QC and AR&D etc. Preparation of Quality Risk Assessment and its Impact Assessment Reports as or when required. Handling of documents related to Quality Management System (QMS) like Change controls, Deviations, Planned changes, CAPAs etc., as per requirement in co-ordination with cross functional departments like Production Blocks, Maintenance, Process Engineering, QA, CQA, PR&D, QC, AR&D etc. Follow the cGMP compliance by following the SOPs and approved procedures. Responsible for any activities assigned by HOD or Senior Management. Experience/Qualification: M.Sc/B.Tech/Diploma (Chemistry/Chemical) with 4-9 years of relevant industry experience. Key Competencies (Technical, Functional & Behavioral): 1. Must have GMP requirement and QMS knowledge. 2. Excellent written communication, interpersonal skills, data analysis and understanding of business processes.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Associate/Process Developer, Invoice to Cash Your role will require youto utilize your skills to process Invoice to Cash (Receivables / Disbursements/ Cash Apps) transactions for a major P&C Insurance client. You will berequired to process with expected accuracy and within the expected timelines asper the business requirement. Responsibilities Credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities Apply customer payments to the correct accounts. Reconcile payments with outstanding invoices. Investigate and resolve any payment discrepancies. Monitor customer accounts for overdue payments. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Serve as the primary point of contact for customer inquiries related to invoices, and payments. Qualifications Minimum qualifications Graduate in Commerce (B. Com) Freshers are eligible Demonstrateand cultivate customer focus, collaboration, accountability, initiative, andinnovation. Proficientwith Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal Astrong attention to detail; analytical skills and the ability to multi-task areimportant Preferred qualifications Prior experience in Accounts Receivable/Invoice to Cash A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Asst. Manager, Auto Claims In this role the claims Supervisor is responsible for the management of adjusters responsible for coverage and negligence investigations and resolution of your team’s claims in a low complexity, and high-volume and fast paced environment. This role is responsible for managing quality assurance, performance, and training activates with adjusters, clients, attorneys, and medical providers. The position is involved in developing and implementing on-going strategies, enhancing processes, materials, and communication tools. In addition, the position works closely in meeting client performance and quality standards. Responsibilities •Managing and coaching a team of claims adjusters, including setting goals, providing feedback, and conducting performance evaluations. •Ensuring that all claims are processed in a timely and efficient manner, and that all relevant policies and procedures are followed. •Developing and implementing processes and procedures to improve claims handling and ensure customer satisfaction. •Monitoring claims trends and identifying areas for improvement, such as training needs or process changes. •Coordinating with internal and external stakeholders, such as other departments, vendors, and customers, to ensure that all claims are handled effectively. •Providing regular updates to management on team performance, claims metrics, and trends. •Participating in departmental meetings and training sessions to stay informed about policy changes and new procedures. •Maintaining a high level of accuracy and attention to detail to ensure that all claims are handled ethically and in compliance with relevant laws and regulations. •Building strong relationships with internal and external stakeholders, such as customers, brokers, and vendors. •Working shift hours 08.00 AM CST to 05.00 PM CST Qualifications we seek in you! Minimum qualifications •Experience in handling Auto claims operations MD the US, Europe, India or LatAm •Experience leading adjudicating team of Auto MD the US, Europe, India or LatAm •College Diploma or commensurate work experience •Fluent in both spoken and written English •Ability to problem solve and create/update new processes that will improve operational efficiency and accuracy. •Strong written and oral communication skills •Thorough understanding of insurance claims best practices •Strong investigation and analytical skills •Must have willingness to roll-up your sleeves and put in the work as needed alongside your adjusters. •Proficient in MS Office (Word, Excel, PowerPoint) Preferred Qualifications/ Skills •Experience handling fast track/low touch claims •Insurance Designation(s) •Lean Six Sigma Certification(s) Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation * Make an impact Drive change for global enterprises and solve business challenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Candidate should be currently working as a Manager OR Deputy Manager on papers in a Fintech process, preferably in a BPO. Work Location - Bangalore Shift - Rotational shifts Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

JOB DESCRIPTION CS Intern Qualification : CS Professional Passed Experience : Fresher or 6 Month Intership Department : Secretarial Location : Kirti Nagar, West Delhi Work Type : On-site Relevant Industry Experience CS Professional Passed | Fresher or 6 Month Intership Skills & Knowledge Sound Knowledge of Companies Act, 2013 and Other Allied Laws Good Communication Skills Good Drafting Skills Presentable Good Acumen Ability to Perform and Team Builder Good Academic Track Record Duties & Responsibilities Drafting of Applications, Petitions, Resolutions and Other Allied Documents Compliance Management Department Visit Client Handling Salary & Offers Your Consolidated Stipend will be 1,80,000 to 2,16,000 per annum (Cost to Company) Disclaimer CRSPL is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CRSPL is committed to the practice of equal employment opportunities for all employees and applicants, and to providing employees with a work environment in which everyone is treated with respect and dignity regardless of their: race, creed, religion, color, gender, age, national origin, physical or mental disability, veteran status, military service, marital status, genetics, or any other protected group status in accordance with all applicable laws, will be protected from unlawful discrimination. If you believe that there is a violation of the main provisions of the contract, please send your concerns to care@crspl.in for investigation.

JOB DESCRIPTION Chartered Accountant Qualification : ICAI Membership Experience : Minimum 01 to 02 Years Department : Accounts Location : Kirti Nagar, West Delh Work Type : On-site Relevant Industry Experience CA Internship under CA Firm | Minimum 1 year post membership experience in CA firm Skills & Knowledge Working Knowledge of Income Tax, TDS, GST, PF, ESI and Companies Act, 2013 Expert in Handling Statutory Audits, Tax Audits, GST Audits and Department Cases Analytical Thinking Good Communication Skills Teamwork and Leadership Problem-solving Attitude Duties & Responsibilities Internal Audit Statutory and Tax Audit GST Audit Finalization of Book of Accounts Preparation and finalization of the balance sheet in accordance with Companies Act, 2013 and the Income Tax Act Filing of Returns - GST, Income Tax, TDS, PF and ESI Liaisoning or Appearance Before Departments Salary & Offers Your consolidated salary will be 6,00,000 to 7,20,000 per annum (Cost to Company) Disclaimer CRSPL is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CRSPL is committed to the practice of equal employment opportunities for all employees and applicants, and to providing employees with a work environment in which everyone is treated with respect and dignity regardless of their: race, creed, religion, color, gender, age, national origin, physical or mental disability, veteran status, military service, marital status, genetics, or any other protected group status in accordance with all applicable laws, will be protected from unlawful discrimination. If you believe that there is a violation of the main provisions of the contract, please send your concerns to care@crspl.in for investigation.

Responsible for document management like BMR s, BPR s, master SOP s etc. Responsible for preparation & review of the master documents of production. Responsible to ensure UAF working in area. Responsible for the handling of change control, deviations, investigation & CAPA, etc Responsible to give training to all the subordinates, technicians and operators of the department. Activities other than defined in the job responsibility are to be done, as per the requirement of HOD, by following HOD s instruction and guidance. Responsible for line clearance activity before commencing the operations. Responsible to check that all the records and logbooks related to aseptic manufacturing, vial filling and vial sealing machine. Responsible for preparation, review, revision, control and implementation of standard operating procedures of sterile manufacturing department. Responsible to ensure cleaning and sanitization of General, Controlled & Aseptic area. Inform immediately to department functional head for any observation/disturbance with respect to documents and machines found in area. Responsible for monitoring all the activities related to General, Control & Aseptic area. Responsible to ensure qualification and calibration status of equipment and instruments to avoid due/overdue. Responsible to ensure scheduled activity of respective area/equipment/instruments. Responsible to attend training as per schedule and to ensure training and work as per TNI. Follow the cGMP, Good Document Practice and discipline in the Company Premises.

Performing software testing to identify and report bugs Ensuring software quality by detecting grammar, design, and content issues Logging identified bugs as tickets, assigning them to developers, and tracking their resolution Investigating and testing client-reported issues, verifying fixes, and forwarding resolved tickets to the support team Q

Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships

Responsible for preparation & review of the master documents of sterile manufacturing for parenteral facility. Responsible for preparation and review of protocols and reports based on the requirements. Responsible for document management and preparation like BMR s, BPR s, master SOP s etc. Responsible for the handling of change control, deviations, CAPA, investigation etc. Responsible to give training to all the subordinates, technicians and operators of the department. Responsible for Audit and compliance on manufacturing shopfloor. Knowledge of kaizen and continuous improvements.

JOB DESCRIPTION Digital Marketing Manager Qualification : Graduate or MBA in Marketing Experience : Minimum 01 to 03 Years Department : IT Location : Kirti Nagar, West Delhi Work Type : On-site Relevant Industry Experience One year of handling Meta and Google Ads | Working experience in handling SEO and team leading. Skills & Knowledge Good Knowledge of Digital Marketing Expert in running Ads (Google, Facebook, Instagram and YouTube) Knowledge of Performance Marketing Knowledge of Online Reputation Management Working Knowledge of SEO Expert in Lead Generation Good Communication and Acumen Leadership and Team Management Duties & Responsibilities Handling PPC (Google, Facebook, Instagram and YouTube); Lead Generation; Handling Online Reputation Management (ORM); Handling Performance Marketing; Handling SEO; Business Generation. Salary & Offers Your consolidated salary will be 3,60,000 to 4,80,000 per annum (Cost to Company) Disclaimer CRSPL is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CRSPL is committed to the practice of equal employment opportunities for all employees and applicants, and to providing employees with a work environment in which everyone is treated with respect and dignity regardless of their: race, creed, religion, color, gender, age, national origin, physical or mental disability, veteran status, military service, marital status, genetics, or any other protected group status in accordance with all applicable laws, will be protected from unlawful discrimination. If you believe that there is a violation of the main provisions of the contract, please send your concerns to care@crspl.in for investigation.

JOB DESCRIPTION Business Development Manager Qualification : Commerce Graduate Experience : Minimum 03 To 05 Years Department : Consulting and IT Location : Kirti Nagar, West Delhi Work Type : On-site Relevant Industry Experience Two years of experience in Business Development in Digital Marketing Agency or CA firm or CS Firm or Law Firm or Business Consulting Company Skills & Knowledge Good Communication Presentable Leadership Good Academic Track Record Proven Experience in Business Development Duties & Responsibilities Proposal Drafting and Finalisation Business Development Team Handling Client Handling Reporting to HODs or Boss Salary & Offers Your consolidated salary will be 3,60,000 to 6,00,000 per annum (Cost to Company) Disclaimer CRSPL is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CRSPL is committed to the practice of equal employment opportunities for all employees and applicants, and to providing employees with a work environment in which everyone is treated with respect and dignity regardless of their: race, creed, religion, color, gender, age, national origin, physical or mental disability, veteran status, military service, marital status, genetics, or any other protected group status in accordance with all applicable laws, will be protected from unlawful discrimination. If you believe that there is a violation of the main provisions of the contract, please send your concerns to care@crspl.in for investigation.

Job Accountabilities Be a top expert and provide superior Technical Assurance for projects and services within the Fired Heat Transfer discipline, understanding the process parameters impacting equipment performance and life, at times involving preparation of or providing guidance to fired heat transfer equipment design (thermal, hydraulic and mechanical) by acting as a Technology supplier Troubleshoot, de-bottleneck and lead technical support/fitness for purpose evaluations of fired heat transfer equipment in operating plants to sustain target performance by proactive monitoring of equipment; the scope includes site visits as well as desk studies, as required, involving operating data analysis and interpretations, as it relates to the control of integrity operating windows Review existing heater control and safeguarding/trip settings for risk mitigation to provide recommendations for gap closure and ensure implementation of real solutions in fired heater safety incident investigation/MOCs Develop best practices for safe, reliable and efficient operation of fired heater based on global experiences and share with Reliance technical community for implementation in all sites and projects Conduct efficiency improvement assessment for fired equipment across all Refinery, Petchem. Polyester and Upstream sites with identification of energy saving solutions both in short and long terms Support existing facilities including: Shutdown planning and risk-based assessments; Specification review and prequalification; Turnaround inspection, repair recommendations, and overall quality assurance; and Failure investigations of fired heat transfer equipment, as required Identify technologies that provide technical and business advantages over existing fired heat transfer equipment/materials for applications in oil and gas industries and establish value proposition (i.e. business case) for such technology solutions Provide guidance to technology development, deployment supporting R&D and design practices - Technology gate keeping/monitoring to assess appropriate application of high value-added technologies to enhance business value Develop and conduct/oversee necessary computer modelling and simulation of material, fluid flow and heat transfer properties Education Required Minimum - Graduate in Chemical Engineering. Desired Master's degree in Chemical Engineering Experience Required Minimum 15 years of relevant Fired Heater experience, at least part of which is in Refinery/petrochemical manufacturing site CTS/operations/technology consultancy – preferred at least 3-4 years in operational support role of Fired Equipment or combustion engineer in operating company Fired Heater Specialist is expected to have a sound background in design, engineering, operation, maintenance and efficiency monitoring as well as demonstrable in-depth knowledge in the field of heat transfer and physics of transport phenomena and fluid flow

Role & responsibilities To Lead QC Function (QC chemical & Micro) of both main QC and DPI QC lab Handle Audit Readiness, Investigation, documents review. Day to day Work allocation and meeting timeline of RM, PM, FG, stability Studies Team Management (QC, Micro) Coordinate with such as WH, Production, QA, PPIC, etc

Smooth Processing of Claim Reserve Setting Line of Action to be taken from Approval Team Tracking of each Matter from Claims Dairy Scrutiny of Investigation Reports Settlement of Clear matters Co-ordinate with Advocates for processing of MACP Claims Co-ordination with other department of mandatory requirements - ILM, Operation, Underwriting etc. Adducing Oral Evidence in technical matters Vetting of Written Statement, Written notes of Argument, Misc Application etc.

Hello, Hiring for An Excellent Opportunity for Gurgaon and Bangalore Locations. HIKE DEPENDS UPON LAST CTC AND NOT BUDGET SO ROCKET HIKE EXPECTATIONS WONT BE CONSIDERED Note: Bangalore Interviews will be face-to-face Gurgaon - Interviews will be Virtual. All processes are for the Voice process only. Sanction Agents will be Non-Voice Only BPO or International Banking Eligible Shifts 24*7 5 days working DOMESTIC EXPERIENCE NOT ELIGIBLE FOR ANY ROLES Hiring Candidates with only the given skills and parameters. Bangalore Skill Sets: Fintech/Banking/Payment/AFC/Sanctions/Payments/Frauds/Investigation Gurgaon Skill Sets: Exp in Disputes Kindly read the opportunity to avoid any confusion. Bangalore: Conducting face-to-face interviews on Saturday, 7th June, in the office from 11 o'clock. Positions Hiring for: Sanction Agents : CTC Up to 6 Lakhs Minimum 2+ years of experience in a Similar role. Team Leader / Trainer / QA : CTC Upto 12 Lakhs Operations Manager / Training Manager / Quality Manager - CTC Upto 20 Lakhs Interviews will be face-to-face on 7th June at the office in Bangalore from 11 Clock Candidates are required to carry a CV and be in professional attire The entire process will take around 4 to 5 hours. There will be 3 to 4 rounds of Interviews. Buyback of notice is possible. ================================================================== Gurgaon Exp in Disputes Management is Mandatory Hiring for Team Leader / Trainer / QA / Training Managers / Operations Manager / Quality Manager Interviews will be Virtual. Candidates having RELEVANT EXP, READY FOR FACE TO FACE INTERVIEW ON SATURDAY, please share your updated CV with HR Ritesh on WhatsApp on 9673711611 Please share basic screening points along with CV on WhatsApp Position applying for (Refer to Openings above) : Sanction Agents / SME / Team Leader / Trainer / QA/ OM/ Training Manager / Quality Manager. Applying for which location: Gurgoan Or Bangalore Full Name Contact No Email ID Current Co Current Designation Current CTC Expected CTC Notice Period Highest Qualification Do you have experience in any of these roles: Fintech/Banking/Payment/AFC/Sanctions/Payments/Frauds/Investigation Will you be able to come for Face to Face interview on this Saturday : Mandatory to attend. Current Full Address Father Full Name Join our WhatsApp group for More updates. Training and Quality: https://chat.whatsapp.com/KPSsiB0SKqlH2vb0e1XsoG Operations: https://chat.whatsapp.com/FCka4CFFPLk5OzQ41JhVKO

Job Summary: We are looking for an experienced SAS Visual Investigator (SAS VI) Developer to support our fraud detection, risk management, and compliance initiatives. The ideal candidate will leverage SAS VI to analyze large datasets, identify suspicious patterns, generate alerts, and build visual interfaces for real-time investigation. This role is critical in enhancing our enterprise fraud management capabilities and delivering actionable insights to business and compliance teams. Key Responsibilities: Design, develop, and implement solutions using SAS Visual Investigator for fraud detection, risk management, and anomaly detection. Analyze large and complex datasets to investigate suspicious activities and uncover potential fraudulent behavior. Build and maintain dynamic dashboards, visualizations, and alerts within SAS VI to support real-time decision-making. Integrate SAS VI with other systems, ensuring seamless data flow and operational effectiveness. Collaborate with compliance, IT, and analytics teams to support investigative workflows and reporting needs. Ensure high data quality, integrity, and security through rigorous validation and testing. Continuously monitor, evaluate, and enhance detection models and SAS VI configurations to improve performance. Stay current with evolving industry trends, fraud typologies, and regulatory standards in fraud risk and compliance. Qualifications: Proven hands-on experience with SAS Visual Investigator (SAS VI), preferably in a fraud or risk context. Strong understanding of fraud detection methodologies and compliance practices. Proficiency in data analysis, pattern recognition, and anomaly detection using SAS tools. Experience in developing and maintaining interactive dashboards and alert systems. Ability to work with large datasets and conduct detailed forensic data analysis. Knowledge of the SAS ecosystem including SAS Visual Analytics, SAS Data Integration, or SAS Viya, is a plus. Strong communication and documentation skills with the ability to translate findings for non-technical stakeholders. Experience integrating SAS VI with external systems and APIs is advantageous.

Role & responsibilities Review of Product Quality Complaint Investigation Reports (US Market). Coordinate with other stakeholders involved in the complaint handling process. Monitor the progress of Filed Alert Reports, Recalls & Product Quality Complaint closure. Logging of Product Quality Complaints (PQC) in the database (TrackWise). Acknowledge the complaints to the complainants. Providing the response letter to the complainant Preferred candidate profile Good Technical & Communication Skills, Investigation writing, reviewing, and editing experience, candidate should have worked in USFDA work environment. Experience : 10 to 12 yrs Education : M.Sc (Life Sciences) / B.Pharm

As a Technical solution Analyst I, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used. including capturing log files , querying tables, updating database fields and cycling servers. Effective verbal and written communication with clients and internal collaborators. Documentation of notes, activities, resolutions, and knowledge articles through out the investigation lifecycles. By prioritizing work based on severity. you will strike a balance between client and business needs. Collaborating among and cross teams ensures that issues are addressed by the appropriate individual. We encourage candidates from all backgrounds to apply. Career Level - IC1 Basic Qualifications: A minimum of Six months experience and a bachelors degree including: An academic qualification in computer science engineering, information systems, software engineering, or a related field. Preferred Qualifications: Knowledge on SQL, Readiness to work during the shift from 5.30PM to 2.30AM IST. Outstanding interpersonal abilities and adapt at efficient communication with collaborators across various regions of the globe. Prospective employees need to be ready to work in different shifts and provide on-call support. We encourage candidates from all backgrounds to apply.

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Fortigate Administrator - Level 2 Support Technology | Firepower Administrator - Level 2 Support Technology | Checkpoint Fw Administrator - Level 2 Support Technology | Checkpoint VPN Administrator - Level 2 Support Education Qualification : B.Sc Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4.Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Manager, Investigator Payments - India, Chennai - Hybrid, Office-Based ICON plc is a world-leading healthcare intelligence and clinical research organization. We re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development Hybrid role (2 home-based day per week possible/3days per week in ICON Chennai offices) At ICON, it s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients lives. Our Own It culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development. That s our vision. We re driven by it. And we need talented people who share it. If you re as driven as we are, join us. You ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you ll be helping shape an industry. We are seeking Managers to join our Investigator Payment (IP) team. As a Manager, you will be expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. Key responsibilities include: People - Leadership, Teamwork, Energising and Developing Others Ensure all necessary training is provided to your direct report to improve their job performance and knowledge. Maintain/deliver a positive environment within Investigator Payment Group so that staff can grow and flourish *Assess the needs of the IPG group and liaise with senior management towards allocating the necessary resources to ensure optimal group performance Ensure that all members of the IPG team feel appreciated and that their contribution to the IPG team is valued. Take corrective measures where an IPG member s performance falls below the required standard Clients - Delivery to Customers, Building Relationships Maintain positive, strong working relationships with clients, vendors and staff. Communicate effectively with IPG s stakeholders and clients so that their expectations can be managed accordingly while also ensuring that they continue to receive the highest standards of service from IPG. Provide IPG input into the development of proposals and costings, participate in Bid Defence and pre-selling meetings as required Function as a key, senior level liaison for ICON with clients, as appropriate. Ensure the department and its staff operate in a professional, service-orientated and client orientated manner Performance - Personal Effectiveness, Commercial Awareness, Robust Thinking Drive/contribute to process improvement initiatives within IPG and in the wider organisation - including documentation of the processes changes in SOPs/WPs etc Drive system performance, compliance & change within IPG Benefits of Working in ICON: Our success depends on the quality of our people. That s why we ve made it a priority to build a culture that rewards high performance and nurtures talent. We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours. We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead. But beyond the competitive salaries and comprehensive benefits, you ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change. What ICON can offer you: Our success depends on the quality of our people. That s why we ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family s needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family s well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Manager, Investigator Payments - India, Chennai - Hybrid, Office-Based Hybrid role (2 home-based day per week possible/3days per week in ICON Chennai offices) At ICON, it s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients lives. Our Own It culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development. That s our vision. We re driven by it. And we need talented people who share it. If you re as driven as we are, join us. You ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you ll be helping shape an industry. We are seeking Managers to join our Investigator Payment (IP) team. As a Manager, you will be expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. Key responsibilities include: People - Leadership, Teamwork, Energising and Developing Others Ensure all necessary training is provided to your direct report to improve their job performance and knowledge. Maintain/deliver a positive environment within Investigator Payment Group so that staff can grow and flourish *Assess the needs of the IPG group and liaise with senior management towards allocating the necessary resources to ensure optimal group performance Ensure that all members of the IPG team feel appreciated and that their contribution to the IPG team is valued. Take corrective measures where an IPG member s performance falls below the required standard Clients - Delivery to Customers, Building Relationships Maintain positive, strong working relationships with clients, vendors and staff. Communicate effectively with IPG s stakeholders and clients so that their expectations can be managed accordingly while also ensuring that they continue to receive the highest standards of service from IPG. Provide IPG input into the development of proposals and costings, participate in Bid Defence and pre-selling meetings as required Function as a key, senior level liaison for ICON with clients, as appropriate. Ensure the department and its staff operate in a professional, service-orientated and client orientated manner Performance - Personal Effectiveness, Commercial Awareness, Robust Thinking Drive/contribute to process improvement initiatives within IPG and in the wider organisation - including documentation of the processes changes in SOPs/WPs etc Drive system performance, compliance & change within IPG Benefits of Working in ICON: Our success depends on the quality of our people. That s why we ve made it a priority to build a culture that rewards high performance and nurtures talent. We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours. We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead. But beyond the competitive salaries and comprehensive benefits, you ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Description: The role involves ensuring CGMP compliance and supervising overall production activities of manufacturing area of multiple assigned manufacturing lines. Additionally, the position requires reviewing and maintaining online documents. Essential Functions: Responsible for preparation, review, revision, control, and implementation of standard operating procedures . Responsible for preparation & review of the master documents of production . Responsible for preparation and review of Protocols and reports based on the requirements. Responsible for Document management like BMRs, BPRs, Master SOPs etc.. Responsible for the handling of Change Control, Deviations, CAPA, Investigation etc.. Responsible for line clearance activity before commencing the operations like manufacturing, filling, capping & packing operations . To generate general purchase indent for departmental general items. Responsible for preparation of production planning on monthly and daily as per the requirement and availability of materials. Responsible to prepare daily production report as per the production achieved. Responsible to ensure that all equipment s and lines are in validated and calibrated status. Responsible to follow cGMP, GDP, and discipline in the department and to ensure that all employees follow the same. Ensure the compliance & discipline . Responsible to makeshift schedule . Responsible to check that all the records and logbooks related to manufacturing, filling and sterilization of equipment s Additional Responsibilities: Responsible to give training to all the subordinates, technicians, and operators of the department. Activities other than defined in the Job responsibility are to be done, as per the requirement of HOD, by following HODs instruction and guidance. Responsible to attend the training as per training schedule and to ensure training as per TNI.

Long Description 1 Exposure to perform the testing of Inprocess, Finished product, Stability and Cleaning validation samples etc. 2 Having knowledge of Analytical Instruments to perform the testing by HPLC, GC, UV, IR, KARL FISCHER etc. 3 Having Analytical testing skills to perform the MDI/DPI Products test like Assay, APSD, DDU, RS, Spray Pattern, FPM and physical testing etc. 4 Exposure of Laboratory investigation like OOS, OOT, Incidence, Deviation. 5 Exposure of Stability sample management & Regulatory Audits. 6 Exposure of Analytical method transfer, Analytical method validation / Verification activity. 7 Knowledge of GLP and Good documentation Practices. Competencies Innovation & Creativity Result Orientation Collaboration Customer Centricity Developing Talent Stakeholder Management Strategic Agility Process Excellence Education Graduation in Pharmacy Work Experience 5 to 8 years