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6.0 - 10.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Validated experience of 6 to 10 years in software engineering. Proficient in Java, microservices, SQL; Cloud, Experience with web development is desirable Proficient in broader software design, code quality, and architecture decisions. Proficient in leading and advising architecture discussions, design sessions, and code reviews for functional correctness, architectural maintainability, and performance. Proficient in developing a long-term technical roadmap for the solution area. Proficient in investigating and driving analysis for innovations and technologies. Proficient in performing software risk analysis, and identifying and implementing mitigation. Proficient in Partnering with strategy and solution teams as a solution guide to provide recommendations. Proficient in reinforcing and promoting engineering culture and values across the organization and Oracle Cerner. An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Posted 2 months ago
6.0 - 10.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Position Sustaining Engineering Customer Escalation Manager (India), who will be responsible for situation management of highly Escalated/Executive RDBMS/Exadata issues across the critical India/EMEA Timezone within the Global Database Product Development Team The role requires a proven high level of RDBMS hands on technical experience across the Oracle RDBMS Product stack, along with strong analytical technical problem solving experience in a pressurized situation. (Strong Exadata Server and Cell Software experience would be an added benefit) Role Details From initial problem review and investigation, providing mitigation options whilst clarification of problem underway, through to the engagement and coordination of Development technical resources to further review the issue. This requires strong technical leadership and coordination skills to drive the investigation, as well as strong communication and management experience to provide Executive level investigation status update to Oracle Development Senior Executives. The successful candidate will also help to develop better situation handling and engagement processes to streamline future issue handling, whilst also providing Product improvement suggestions across the Product Stacks. Candidate Profile Strong Oracle RDBMS Technical experience. Excellent Technical problem solving and analytical skills, with a proven track record of issue identification and clarification of issues, and the ability to apply basic Problem-Solving techniques to question, triage diagnostics and understand Database and Exadata technical issues. Strong independent and self-reliant leadership, with proven track record of being able to coordinate and communicate with all interested Stakeholders across multiple Technical and Product areas up to and including Senior Executive Level. Be able to think on feet whilst remaining calm, level headed, and clear in communication within the scope of highly heated situations. Strong Leadership, organizational and coordination skills to lead technical resources required for investigation and problem resolution. Be able to provide in-depth written status updates at both Technical and Senior Executive/CIO level. Provide feedback to help Product improvements and develop future situation and engagement processes. Work independently as lead contact for Sustaining Engineering with Product Area. Must Have Strong independent and self reliant leadership, with proven track record of being able to coordinate and communicate with all interested Stakeholders across multiple Technical and Product areas up to and including Senior Executive Level. Excellent Technical problem solving and analytical skills with proven track record of issue identification and clarification, along with previous Database experience. Be able to think on feet whilst remaining calm, level headed, and clear in communication within the scope of highly heated situations. Need to be able to: Strong Leadership, organizational and coordination skills to lead technical resources required for investigation and problem resolution. Provide in-depth written status updates at both Technical and Senior Executive level. Provide feedback to help Product improvements and develop future situation and engagement processes. Work independently as lead contact for Sustaining Engineering with Product Area. Career Level - IC5 Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.
Posted 2 months ago
5.0 - 10.0 years
12 - 17 Lacs
Mumbai
Work from Office
i. BE/B. TECH/BCA/B.SC/M.SC/MCA/M. Tech-(Computers/Electronics/IT) ii. Minimum one certification such as CEH/CPTC/OSCP/ECSA/CEPT and/or equivalent. iii. Having at least 5+ years of post-qualification relevant work experience including appearance before court of law while presenting the extracted cyber evidence. iv. Experience of managing large scale digital evidence media. v. Comprehensive knowledge on forensic digital device data preservation, acquisition, analysis and documentation. vi. Experience in-depth practical knowledge on Ethical Hacking, Penetration Testing, OSINT, Deep and Dark Net Investigations. vii. Experience in handling real-life cyber- crime cases would be preferred. viii. Experience in investigation on Web Defacement/Site Down activities ix. Experience in investigation of Email and VOIP call Analysis and trace Down Methods. x. Experience in investigation on Web SMS/Image/Reverse Image/Video Source tracing methods. xi. Experience in practical knowledge multiple enterprise and open source which have industry benchmark. xii. Experience in comprehensive knowledge on System, Mobile Forensics, Internet Forensics, Cloud Forensics, CC Footage/AV Forensics, Database Forensics, Network Forensics, Malware Forensics, Stegano and Crypto Forensics, Memory Forensics, UAV Forensics and /or other variety of Forensic formats. xiii. Experience in-depth practical knowledge on Malware Forensics, Memory Analysis, Ethical Hacking, Penetration Testing, OSINT, Deep and Dark Net Investigations, Advanced persistent threats (APTs), Sophisticated analysis of malware, cyber security incident (Packet tracing, Web Logs, taking a copy of the mail store and aggregated log analysis), performing threat modeling, and producing intelligence threat assessments. xiv. Experience in practical knowledge on multiple enterprise, open-source tools, Static and Dynamic Malware Analysis Tools. xv. Experience in generating forensic documents for case investigation. xvi. Graduation from premier institutes (IITs, NITs, NFSL, IIIT, etc.) shall be preferred. xvii. Bug-bounty program winners will be preferred. .
Posted 2 months ago
3.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
Division/Department : IAU/FNI/Gurugram Job Title: DM - Forensic Investigation Level: DM Educational Qualification: Essential: CA or CMA or MBA Preferable: 1. Certified Fraud Examiner (CFE) 2. Experience in ERP environment (Oracle/SAP) 3. Hands on experience of forensic tools Work Experience: a. 3 to 6 years experience of performing investigations b. Functional experience in: Lead and manage investigations involving allegations of potential misconduct Perform preliminary assessment on red flags and fraud complaints Analysis of large and complex data sets Technical knowhow of performing forensic data analysis. c. None Key Responsibilities: Lead and manage Fraud investigations. Conducting interviews. Deploy and implement relevant recovery tools. Competencies: Strong analytical skills An eye to catch control weaknesses Report writing presentation skills Good at liaisoning Additional Requirement: Shall be able to plan execute, has target orientation, be a self- starter and proactive.
Posted 2 months ago
1.0 - 6.0 years
10 - 11 Lacs
Bengaluru
Work from Office
The people here at Apple don t just build products they craft the kind of wonder that has revolutionised entire industries. It s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Imagine what you could do here. Join Apple, and help us leave the world better than we found it. A job at Apple is unlike any other you ve had. You will be challenged. You will be inspired. And you ll be proud! At Apple, phenomenal ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job, and theres no telling what you could accomplish!This position will give you the opportunity to bring our revolutionary products and amazing technology to the world by working closely with our global Apple teams to discover the root cause of product failures. You will be given every resource you need to push the boundaries of what is possible, to do the best work of your life. Description In this role, you will work in a lab environment on various electrical characterisation and fault isolation tools. You will be responsible for performing hands-on electrical failure analysis to debug issues and precisely isolate the failures for further analysis. You will have the opportunity to be creative and use your engineering and scientific knowledge to figure out the root cause of product failure and recommend corrective actions, as well as present the findings to global teams and executives:Understand the failure background and design the investigation planConduct the investigation utilising various bench-top electrical equipment and fault isolation techniques such as Time Domain Reflectometry (TDR), Lock-in Thermography (LIT), Infrared (IR) Imaging, etc.Report your findings and discuss or debate with your colleagues on the next steps, conclusions, and corrective actionsPresent the data in global meetings and/or executive reviews Bachelors or Masters degree in Electrical Engineering. Hands-on experience in using Digital Multi-Meter (DMM), Source Measure Unit (SMU, Spectrum Analyser, Oscilloscopes and fault isolation techniques such as Time Domain Reflectometry (TDR) and Lock-in Thermography (LIT). A good understanding of PCB design (Ability to comprehend Gerber files, Layouts, Netlist, Component Schematics) and system-level assembly drawings / CAD files. Fluent English, highly effective communication skills, including the ability to seek out direction, listen to feedback, as well as communicate complex findings in a concise and understandable form Preferred Qualifications Analog, high-speed digital design/testing/Failure analysis experience. Adaptability to a fast-paced environment and work scope change to meet business needs, strong aptitude for learning new techniques. Ability to prioritize and juggle multiple high-priority tasks at the same time. Willing to collaborate closely across organizations. Failure Analysis lab or Material Industry experience.
Posted 2 months ago
1.0 - 6.0 years
10 - 11 Lacs
Bengaluru
Work from Office
The people here at Apple don t just build products they craft the kind of wonder that has revolutionised entire industries. It s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Imagine what you could do here. Join Apple, and help us leave the world better than we found it. A job at Apple is unlike any other you ve had. You will be challenged. You will be inspired. And you ll be proud! At Apple, phenomenal ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job, and theres no telling what you could accomplish!This position will give you the opportunity to bring our revolutionary products and amazing technology to the world by working closely with our global Apple teams to discover the root cause of product failures. You will be given every resource you need to push the boundaries of what is possible, to do the best work of your life. Description In this role, you will work in a lab environment on various high-end analytical tools, be responsible for using your engineering and scientific knowledge to figure out the root cause of product failure and recommend corrective actions, as well as present the findings to global teams and executives:Understand the failure background and design the investigation planConduct the investigation, including but not limited to operating Scanning Electron Microscope (SEM), Focused Ion Beam (FIB) and Energy Dispersive X-ray Spectroscopy (EDX/EDS).Report your findings and discuss or debate with your colleagues on the next steps, conclusions, and corrective actionsPresent the data in global meetings and/or executive reviews Bachelors or Masters degree in Materials Science / Mechanical Engineering or related discipline Experienced in operating Scanning Electron Microscope (SEM), Focused Ion Beam (FIB) systems and performing elemental characterisation using Energy Dispersive X-ray Spectroscopy (EDX/EDS). Fluent English, highly effective communication skills including the ability to seek out direction, listen to feedback, as well as communicate complex findings in a concise and understandable form Preferred Qualifications Adaptability to a fast-paced environment and work scope change to meet business needs, strong aptitude for learning new techniques. Ability to prioritise and juggle multiple high-priority tasks at the same time. Willing to collaborate closely across organisations. Failure Analysis lab or Material Industry experience
Posted 2 months ago
2.0 - 7.0 years
5 - 9 Lacs
Gurugram
Work from Office
Understand The Automotive Brake System Components Functioning And Analyse The Market Failure Related To It. [Major Parts Are Abs Esp Actuaotors With Ecu, Electronic Brake Booster, Tendom Master Cylender, Brake Caliper And Discs Etc]. Quick Resolution Of Brakes System Related Market Failures Through Root Cause Analysis And Taking Countermasures. Market Action Judgement For Suspected Vehicles In Market Based On Investigation And Failure Mode. Warranty Analysis Of Brake System Parts And Coordination With Respective Agency Like Suppliers, Inhouse Assembly Plant, Design And Field Service For Countermeasure Implementation. Awareness Of New Technologies In Automotive Brake Syatems Like Esp, Adas [Automotive Drivers Assistance System], Electronic Boosters Etc. Knowledge Of Automotive-Specific Government Regulations Live Motor Vehicle Act And Mandatory Recall Code Etc. Knowledge Of Automotive Industry Regulations Related To Brakes. Analytical Ability To Identify Critical Issues And Consultation With Management For Quick Action. Clear Communication, Soft Skills, Interpersonal Relations To Effectively Handle Technical And Managerial Stakeholders Like Suppliers. Work Effectively With Cross-Functional Teams, Including Design, Plant, Suppliers/ Dealers And Management
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank We are offering this role at an senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems Hours 45 Job Posting Closing Date: 12/06/2025
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
Chennai, Gurugram
Work from Office
Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Hours 45 Job Posting Closing Date: 29/05/2025
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Required Skills Technology | HPN R and S Administrator - Level 2 Support Technology | Cisco R and S Network Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Basic Level Certification - F5 Certified Admin / CCNA / Riverbed RCSA-W (WAN Optimization Associate) / ZIA Admin / ZPA Admin / ZDX Admin / Prisma SD-WAN: Design and Operation / Certified Forcepoint Web Security Administrator / ACCA / CCNA Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai, New Delhi, Pune
Work from Office
Job Description Telesales Qualification : Commerce Graduate Experience : Minimum 03 to 05 Years in Sales Department : Sales Locatoin : Kirti Nagar, West Delhi Work Type : On-site Relevant Industry Experience Minimum 02 to 03 Years in Tele-sales at Business Consulting Company or Corporate Firm or Digital Marketing Agency Skills & Knowledge Good Communication; Expert in Cold Calling; Proven Experience in Business Generation; Ability to Build a Team and Handle Clients; Negotiation Skills. Duties & Responsibilities Cold Calling; Business Generation and Follow-ups; Client Handling; Reporting and Improvement. Salary & Offers Your Consolidated Salary will be 1,80,000 to 3,00,000 per annum (Cost to Company) Disclaimer CRSPL is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CRSPL is committed to the practice of equal employment opportunities for all employees and applicants, and to providing employees with a work environment in which everyone is treated with respect and dignity regardless of their: race, creed, religion, color, gender, age, national origin, physical or mental disability, veteran status, military service, marital status, genetics, or any other protected group status in accordance with all applicable laws, will be protected from unlawful discrimination. If you believe that there is a violation of the main provisions of the contract, please send your concerns to care@crspl.in for investigation.
Posted 2 months ago
3.0 - 6.0 years
5 - 8 Lacs
Medak
Work from Office
Candidate should have experience on activities listed below but not limited to Scale up of process from Lab to Pilot to Commercial. Process validation of new molecules for regulatory filings Process validation of Cost Improvement Processes Yield and Capacity Improvement. Root Cause Analysis for OOS/OOT and Identification of appropriate CAPA Preparation of Investigation Reports. Process Hazard Analysis and Hazop studies preparation. Selection of Equipment Documentation related to Process Engineering activities like PFD, P&ID, Hazop, FMEA etc.. B. Tech , Chemical Engineering
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Job Description: In-depth Knowledge of Oracle, Complex PL/SQL Sound knowledge on Trigger, Stored Procedures, Views, Indexing Good DBA knowledge DB performance tuning, Backup and Restore Investigating on long running query, performance enhancement Good to have Power BI hands-on work experience
Posted 2 months ago
7.0 - 15.0 years
9 - 17 Lacs
Bengaluru
Work from Office
Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Cisco ASA Expert - Level 3 Support Technology | Palo Alto Expert - Level 3 Support Technology | Firepower Administrator - Level 2 Support Technology | Pulse VPN Administrator - Level 2 Support Technology | Fortigate Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills: 1. Technology Management: - Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 2 months ago
3.0 - 8.0 years
15 - 20 Lacs
Pune
Work from Office
Our Purpose Title and Summary Senior Software Engineer - Cybersecurity Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before - Safer, faster, more sustainable and we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what s next. About the role This position is a member of the STRM - Security Threat and Response Management team which is responsible for security monitoring and response functions for Mastercard, accounting for both physical and cyber security events. Engineer would build new software capabilities, support existing solutions, provide technical oversight and lend its expertise to the program. * Develop and fine-tune detection content in SIEM platform to improve threat detection and response capabilities. * Design and build automated playbooks in SOAR platform for common incident response use cases. * Lead and mentor analysts on detection logic, search optimization, and investigation best practices. * Integrate data sources into Splunk and ensure normalization using CIM (Common Information Model). * Write custom scripts (primarily in Python) for integrations, automation, and enrichment tasks. * Create and maintain documentation for detections, use cases, and automation processes. * Collaborate with Threat Intelligence, Incident Response, and DevSecOps teams to align detection and response efforts. * Continuously assess and improve security posture through automation and process refinement. * Stay current on threat trends, emerging technologies, and advancements in detection and SOAR use cases. All about you * Strong proficiency in Python for scripting, development, and automation. * Solid understanding of security operations, SIEM, and incident response workflows. * Experience in designing detection rules, risk-based alerting, and notable event tuning. * Ability to mentor and guide junior team members on detection logic and investigation strategy. * Familiarity with MITRE ATT&CK framework and applying it to detection development. * Experience integrating various security tools and data sources with Splunk. * Knowledge of REST APIs and building integrations with third-party tools. * Prior experience in Security Engineering, SOC, or Threat Detection roles is plus. * Deep expertise in Splunk Enterprise Security (ES) and Splunk SOAR (formerly Phantom) is plus.
Posted 2 months ago
4.0 - 9.0 years
15 - 20 Lacs
Pune
Work from Office
Senior Software Engineer - Cybersecurity ? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before - Safer, faster, more sustainable and we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. About the role This position is a member of the STRM - Security Threat and Response Management team which is responsible for security monitoring and response functions for Mastercard, accounting for both physical and cyber security events. Engineer would build new software capabilities, support existing solutions, provide technical oversight and lend its expertise to the program. * Develop and fine-tune detection content in SIEM platform to improve threat detection and response capabilities. * Design and build automated playbooks in SOAR platform for common incident response use cases. * Lead and mentor analysts on detection logic, search optimization, and investigation best practices. * Integrate data sources into Splunk and ensure normalization using CIM (Common Information Model). * Write custom scripts (primarily in Python) for integrations, automation, and enrichment tasks. * Create and maintain documentation for detections, use cases, and automation processes. * Collaborate with Threat Intelligence, Incident Response, and DevSecOps teams to align detection and response efforts. * Continuously assess and improve security posture through automation and process refinement. * Stay current on threat trends, emerging technologies, and advancements in detection and SOAR use cases. All about you * Strong proficiency in Python for scripting, development, and automation. * Solid understanding of security operations, SIEM, and incident response workflows. * Experience in designing detection rules, risk-based alerting, and notable event tuning. * Ability to mentor and guide junior team members on detection logic and investigation strategy. * Familiarity with MITRE ATT&CK framework and applying it to detection development. * Experience integrating various security tools and data sources with Splunk. * Knowledge of REST APIs and building integrations with third-party tools. * Prior experience in Security Engineering, SOC, or Threat Detection roles is plus. * Deep expertise in Splunk Enterprise Security (ES) and Splunk SOAR (formerly Phantom) is plus.
Posted 2 months ago
3.0 - 7.0 years
4 - 8 Lacs
Chennai, Gurugram
Work from Office
Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships
Posted 2 months ago
3.0 - 7.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank We are offering this role at an senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems
Posted 2 months ago
6.0 - 11.0 years
16 - 18 Lacs
Hyderabad
Work from Office
Responsibilities: Understands how to break down stories, estimate work, and document complete and thorough manual test plans and test cases Works closely with other development, product management, and other QA engineers to understand testing needs, prioritize work, and communicate and problem solve issues Assists in identifying test case priorities and makes recommendations on which cases to automate Executes manual test cases to ensure features are delivered with the highest level of quality. Ability to clearly articulate and write detailed bug and test findings Has ability to assess overall quality and communicate status and risks effectively to stakeholders Contributes to exploratory testing activities as needed Serves as a voice of the customer on new product designs, in establishing testing priorities, and when identifying and investigating defects. Systematic approach to diagnosing, isolating, and duplicating issues Recommends solutions/approaches for testing to accommodate schedules and resource constraints Helps educate others on quality practices and approaches Collaborates and shares learnings with other quality minded individuals as a part of our Quality Community of Practice Required Skills: Strong communication skills Strong analytical mindset and attention to detail Ability to work independently and without day-to-day direction Has a well-organized, methodical testing approach Understanding of QA testing methodologies, tools, and best practices Experience working in an agile environment Experience & Qualifications 6+ Years of experience BE/B.Tech/M.Tech/MCA
Posted 2 months ago
8.0 - 12.0 years
13 - 17 Lacs
Pune
Work from Office
JOB PURPOSE Overseeing the process of GMC Investigations to Identify Fraud cases / Minimize liability of Company through extensive "in time" investigation and fact finding of all referred and triggered claims Ensure faster in time investigation of cases with minimum expenses to optimize claims cost saving/ recovery revenues. Developing risk management controls, contingency plans and Communicating recommendations to Under writer Developing Analytical Risk for prediction Managing and assisting team members and Responsible for Pan India PRINCIPAL ACCOUNTABILITIES Investigations & Quality Improvement Quality checks of the Investigations which is assigned through external and internal Vendors Review the evidence/documents collected to analyze the overall fact pattern of claim and provide recommendations Ensure LOB wise target achievement as per AOP Assisting on FIR filing on fraud identified cases Reviewing the forensic experts reports and giving relevant inputs to conclude the facts of the case. Conduct assessments to define and analyze possible risks and initiative projects as a tool of prevention In-depth Investigation of suspected fraud / triggered claims / Critical & High value claims. Responsible to Complete the Case within Stipulated Turn-around Time (TAT) Trigger Management Developing new trigger after analyzing the patterns of losses Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved Evaluate Trigger efficiency and recommend the prioritization Monitor LR and Create new triggers based on the Outliers Risk & People Management Vendor Management – Training the external investigators, Control measures, Quality check for the investigation reports. Design processes to eliminate or mitigate potential risks: Fraud nexus, Location wise severity. Liaison closely with internal (claims, legal team or any team associated and external stakeholders (Lawyers, Police, Hospitals, Govt Missionaries, etc.) Manage and prioritize high case load effectively and efficiently to achieve results of Timeline and Success Training, evaluating, supporting the investigators, towards the fulfilment of the required actions Develop contingency plans to manage crises like Disaster claims, Pandemic situations etc. Enhance existing procedures in investigation by deploying new tools Prepare reports, presentations, recommendations and Performance review to Management Monthly Stat report and Sharing with Concern Channels of GMC Conducting meeting with GMC HR for identified fraud and taking actions Roles and Responsibilities 3
Posted 2 months ago
3.0 - 7.0 years
5 - 9 Lacs
Ahmedabad
Work from Office
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time We are seeking for a Q uality Engineer to monitor and improve the quality of our operational processes and outputs. The quality engineers responsibilities include designing quality standards, inspecting materials, equipment, processes, and products, and determining corrective actions. You will also work with managers and supervisors to implement quality measures We are seeking Q uality E ngineer , to join our growing company. In this position, person will be exposed to active participation in product engineering, technical and safety aspects of assigned project to assure the highest level of accuracy, quality, and timely deliverables. Good skill set for understanding of HVAC, and Control fire Security Switch configuration understanding of complex networking schemes needs to be done as a part of this role. Large infrastructure project experience is appreciated. Skillset to work in operational condition will add more value\ What You will do Developing and implementing quality control systems. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met. Collaborating with operations managers to develop and implement controls and improvements. Ensuring that workflows, processes, and products comply with safety regulations. Investigating and troubleshooting product or production issues. Developing corrective actions, solutions, and improvements. Reviewing codes, specifications, and processes.
Posted 2 months ago
8.0 - 10.0 years
8 - 10 Lacs
Hyderabad
Work from Office
Handling of Laboratory Incidents, Change Control, Deviations OOS & OOT Handling of CAPA, Coordinate with technical team for timely closure of QMS documents. Writing SOP's. Support Internal & External Audit Finding Responses.
Posted 2 months ago
0.0 - 3.0 years
3 - 6 Lacs
Azamgarh
Work from Office
Conduct Schedule and Surprise Visits for 8 branches as per schedule given by HO Gather market intelligence on MFI business in the area Maintain a record of Collection quality in the catchment and advice branches of caution areas Support field teams in difficult cases of collections Conduct investigation into special situation if need arises Qualification: Graduate/ Post Graduate in any discipline
Posted 2 months ago
1.0 - 3.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Location: Bangalore Role overview: A successful Transaction Monitoring Associate / Sr. Associate is responsible for monitoring, investigating, and analyzing transactions to detect and report suspicious activity in compliance with anti-money laundering (AML), counter-terrorist financing (CTF), and other regulatory requirements. This role requires attention to detail, analytical thinking, and a strong understanding of regulatory standards to help protect the organization against financial crime and regulatory risks. How you will create impact: Transaction Monitoring: Review and analyze daily transaction alerts generated by the organization's monitoring systems. Investigation and Reporting: Conduct detailed investigations into flagged transactions using internal and external data sources and document findings clearly and concisely, ensuring all investigations meet regulatory and internal standards. Regulatory Compliance: Stay updated on regulatory changes and industry standards in AML, CTF, sanctions screening, and fraud prevention and support the implementation of new or updated regulatory requirements within the transaction monitoring program. Collaboration and Communication: Work closely with other compliance teams, business units, and external stakeholders to address potential risks and provide guidance and training to business teams on compliance matters, as needed. System Enhancements and Optimization: Recommend improvements to transaction monitoring systems and alert parameters based on findings and regulatory trends and participate in system testing and updates to enhance monitoring capabilities. Essential qualifications: Excellent communication skills, both verbal and written, with the ability to interact confidently and professionally with customers and internal stakeholders. Previous experience in AML, CTF, compliance, or transaction monitoring (13 years preferred). High attention to detail and accuracy. Strong understanding of regulatory frameworks (e.g., BSA/AML, FATF, OFAC sanctions). Ability to maintain confidentiality and handle sensitive information. Team-oriented with a proactive approach to problem-solving. Critical thinking, ability to understand and evaluate facts, evidence, observations, and arguments to form a judgment Good general knowledge on world affairs, financial crime and the ability to use that information in the course of your work. Decent excel, word and power point skills Interview rounds & assessments: Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay. Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics. Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here.
Posted 2 months ago
5.0 - 9.0 years
5 - 11 Lacs
Bengaluru
Remote
Role & responsibilities : Relevant experience as a AML investigator in a transaction monitoring and SAR writing capacity or equivalent experience or education • Working knowledge of Transaction Monitoring systems (e.g. Actimize, Mantas) for Correspondent Banking clients • Ability to identify, escalate and communicate issues to management in an effective and succinct manner. Effective decision-making skills and strong problem-solving skills • Strong knowledge of AML laws (USA PATRIOT Act), regulations (Fed, SEC, FINRA) and their application to the supported products/business lines • Working knowledge of MS Excel, including pivot tables, macros, filtering, and sorting. Applied experience of effective internet search techniques. Excellent writing and communication skills
Posted 2 months ago
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