902 Investigation Jobs - Page 25

Desktop Investigation Trigger identification through data at intimation/Referral stage Social media searches Cold calling using digital platforms Identify key business people, link analysis Claim Investigation Allocation of assigned claims to respective vendors with case relevant triggers Follow up for IR and TAT management Level 1 QC clearance & validate the submissions against shared triggers Success in claim investigation based upon strong medical & legal evidences Preparing reports based on findings and observations and guide / Gathering and Analyzing the facts and developing & creating evidence which stands in court of law Report submission and coordination with claims team. Evidence Matrix Assurance Ascertain evidence quality as per matrix Validate each & every evidence with the case triggers DMS of hardcopy maintenance Escalation Management Document Complaince through Field Investigation of HVC Further Requirement Complaince OFR and CFR with Stake holders Data Management MIS preparation and report reconciliation Payment reconciliation with Vendors Project tracking Vendor Management Vendor Empanelment & Training & Development Ensure the ethics and compliance during managing the external investigators and self- investigation of cases Vendor Payment Reconciliation

Plan, implement, configure, and migrate market-leading cyber security solutions (Qradar, Sentinel, Defender etc) Creation and implementation of new SIEM use cases (correlation rules), fine tuning, Defender policies etc Configuration, onboarding, and parsing of new log sources in SIEM solution, working on malware analysis, mail analysis, Threat intelligence/hunting etc Assessment of the effects of an attack, taking initial measures and making concrete recommendations for action, Improvement of response plans and incident playbooks Classification and investigation of alarms from different threat detection platforms and provision of the processed results to our customers Anomaly and attack pattern detection at all stages of the cyber killchain Tool-based and manual threat hunting to detect attacks after zero-day exploits or vulnerabilities with a potentially severe impact on customer environments become known Creation of security reports based on the security incidents within the reporting period Creation of reports and dashboards Ensure adherence to and implementation of best incident response procedures as well as internal and industry standards Participation in on-call duty to ensure incident response even outside of business hours 24*7 onsite cybersoc support to customer including weekends public holidays Skill Set Required: Mandatory skill set Good hands-on experience on SIEM tools like Qradar, MS Sentinel Knowledge on Microsoft Defender Good experience on Incident handling response Certification in IBM Qradar SOC Analyst/Administrator, SC-200 Secondary skill set Knowledge on Python, any scripting language Malware investigation and reporting Forensic investigation of SPAM / Phising email incidents Knowledge on threat intelligence threat hunting Experience: 4+ years related work experience in customer facing organizations within cybersoc services Degree / Diploma Holders with Cybersecurity knowledge Excellent verbal written communication skills in English language Global Delivery Operations

An exciting opportunity awaits a professional with a strong background in Honeywell Quote to Cash operations. Join us in the dynamic role as a resolver to to make a significant impact on customer experience and contribute to the success of the organization. In this role, you will play a crucial role in resolving customer issues and providing exceptional customer service. You will be responsible for investigating and troubleshooting customer inquiries, identifying root causes of problems, and implementing effective solutions. Collaborating with cross-functional teams, you will ensure timely resolution of customer issues and maintain customer satisfaction. Investigate and troubleshoot customer inquiries and cases logged by Collectors or Customer Support Identify root causes of problems and implement effective solutions Collaborate with cross-functional teams to resolve customer issues Work cases logged by collectors, maintaining case updates regularly and accurately Prioritize dispute cases based on impact to business, with consideration to customer, value and ageing Project Management exposure or leading the project Operational/SME knowledge for Collections&Disputes An exciting opportunity awaits a professional with a strong background in Honeywell Quote to Cash operations. Join us in the dynamic role as a resolver to to make a significant impact on customer experience and contribute to the success of the organization. In this role, you will play a crucial role in resolving customer issues and providing exceptional customer service. You will be responsible for investigating and troubleshooting customer inquiries, identifying root causes of problems, and implementing effective solutions. Collaborating with cross-functional teams, you will ensure timely resolution of customer issues and maintain customer satisfaction. Investigate and troubleshoot customer inquiries and cases logged by Collectors or Customer Support Identify root causes of problems and implement effective solutions Collaborate with cross-functional teams to resolve customer issues Work cases logged by collectors, maintaining case updates regularly and accurately Prioritize dispute cases based on impact to business, with consideration to customer, value and ageing

Job Description: Value Proposition Diverse and High-Stakes Casework : This role offers the unique opportunity to lead investigations that span cyber threats, internal misconduct, and complex fraud providing a dynamic, intellectually engaging portfolio. Direct Access and Influence : You will operate with strategic autonomy and collaborate closely with senior leadership, enabling swift decision-making and measurable impact on enterprise risk posture Job Details Position Title : Principal Financial Crimes Investigator Career Leve l: P4 Job Category : Assistant Vice President Role Type : Hybrid Job Location : Bangalore About the Team: Join a high-impact team within the Enterprise Cybersecurity Office (ECSO) dedicated to safeguarding the integrity, trust, and resilience of the organization. Our Financial Crimes & Investigations team operates at the intersection of physical security, cybersecurity, and corporate ethics, addressing complex insider threats, fraud schemes, and reputational risks. We work discreetly, rigorously, and collaboratively protecting people, data, and brand. Impact : As a Principal Financial Crimes Investigator, you will lead multifaceted internal investigations across fraud, code of ethics, insider threat, and cyber incidents. This role combines deep investigative experience with digital forensics, intelligence analysis, and interdepartmental collaboration. You ll act as a trusted problem-solver, often navigating high-stakes and confidential matters while influencing risk-aware outcomes across the enterprise. Key Deliverables (Duties and Responsibilities) Investigations & Forensics: Lead complex investigations into policy violations, insider threats, loss events, fraud (physical & digital), and code of conduct breaches. Use enterprise forensic tools to conduct computer and network-based incident analysis. Apply digital evidence gathering and forensic protocols in accordance with industry standards. Threat Intelligence & Research Conduct open-source intelligence (OSINT) research to assess threats to personnel, infrastructure, and systems. Produce and disseminate strategic threat assessments using the intelligence cycle. Reporting & Communication Draft clear, concise, and objective investigative reports supported by facts, interviews, and digital/physical evidence. Interface with internal stakeholders, including legal, HR, compliance, and leadership, to recommend mitigation or recovery actions. Coordinate with external agencies such as law enforcement where applicable. Governance & Risk Mitigation Identify internal control failures or systemic vulnerabilities during investigations and recommend remediations. Contribute to the strengthening of incident response and ethical governance policies. Skills and Qualification (Functional and Technical Skills) Investigative Acumen: Proven experience conducting sensitive and complex investigations. Digital Forensics: Working knowledge of enterprise and host forensic tools (preferred). OSINT & Threat Analysis: Ability to transform open-source data into actionable intelligence. Interviewing & Interrogation: Skilled at eliciting truthful, insightful responses while maintaining neutrality. Reporting: Strong documentation and reporting abilities with attention to detail and legal accuracy. Interpersonal Communication: Effective at managing high-sensitivity conversations and cross-functional interactions. Preferred Qualifications Education: Bachelor s degree with 12+ years of relevant experience in corporate or military environments. Certifications (Preferred): Certified Fraud Investigator or equivalent Private Investigator License or equivalent Leadership Qualities Operate with integrity, discretion, and a strong ethical compass. Lead investigations independently while coaching junior staff when needed. Serve as a trusted advisor to business units on risk, ethics, and resilience. Navigate ambiguity with composure and bring structure to complex situations. Relationships & Collaboration Partner with legal, HR, cybersecurity, compliance, and facilities security teams. Represent the investigative function in cross-enterprise incident reviews and audits. Engage with law enforcement and regulatory bodies when required.

Amazon WWOS is seeking a Sr Program Manager who has the ability to develop and implement long-term global shrink reduction strategies for WW operations. Responsible for shrink LP strategy implementation to safeguard the inventory, assets and profitability on a global scale. The Individual will drive the loss prevention program for Net Cost of Refunds and Concessions (NCRC) for WWOS in close collaboration with specialty investigation team. The NCRC program has following charters: Easy ship seller reimbursement reduction program, Non-Returnable Concessions, and M-CAP (Concessions Abusive Program). Specific areas of focus include; identification of market trends and associated risks for the business. Prepare and develop workable plans to sustain organizations goals. Drive loss prevention initiatives across regions and business functions through partnership with regional Security and Loss Prevention stakeholders. Strategy Development: Develop and execute strategy for NCRC programs which aligns with the NCRC business team around concessions and seller reimbursement. Look at End-to-End defect reduction from all the miles that impacts Concession and Seller Reimbursement and derive security related strategies to implement and track it in all the miles. Create Region Specific Shrink Metrices and projects for the program along with aligning it with the business: Build, enhance, track, and report metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner for NCRC Create expansion opportunities in different geographies after understanding key mechanisms which can be adopted. This requires stakeholder connect and business justification while generating better ROI for other geographies. Develop and drive proactive mechanisms/projects to control trending MO in across the network. Develop program SOPs which aligns with Legal, NCRC business and mile stakeholders Manage complex data streams and identify meaningful, actionable trends Have risk assessment across miles for the existing processes, identify gaps and loopholes and drive tech changes and process changes with stakeholders. Monitor the program performance with investigation team, understand key challenges and make strategies with investigation managers to drive improvements with the stakeholders 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Core Responsibilities Handling incoming and outgoing telephone calls from both existing and prospective customers and dealing with all queries in a professional manner. To manage non voice tasks, like working on mail, secure messages and manual letters. To demonstrate an all-round knowledge of the company’s products Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Contributes to team effort by accomplishing related results as needed. To ensure the timely communication of information to colleagues and line management To maintain timelines and work as expected to fill and complete tasks Adherence to legislative regulatory and compliance standards. 100% attendance on all the company’s mandated trainings. Undertake any other duties, commensurate with grade and job title, requested by Line Manager or above. To respond to all enquiries, whether received by telephone, in writing, by e-mail or made in person efficiently, professionally and within any specified timescales. Coaching and training of new and existing employees, sharing of knowledge and tips with immediate colleagues. To bring to the immediate attention of an appropriate line manager any problems or issues, such as a complaint, potential fraud, a health and safety issue, a breach of policies etc.. To ensure the timely communication of information to first line manager. Follow basic behaviours and expectations of maintaining schedule adherence Follow and respect company values and act and support accordingly Experience Requirements 1 to 3 experience working in an international call centre environment, undertaking a voice process is essential 12 months previous experience working within the financial services industry is desirable Qualification SSLC qualification is essential PUC qualification is essential Graduation in commerce stream is desirable Knowledge Requirements Intermediate level skills in Microsoft Word and Excel are essential Basic knowledge of UK mortgage and/or savings products is desirable Skill and Competency Requirements Strong communication skills both written and verbal Understanding of risks and internal controls Attention to detail and organisational skills Problem solving and analytical skills Good people management skills Responsibilities re Information Security Management System (as per ISO 27001 Certification Requirements) Ensure strict adherence to company’s security policies and procedures (for ex: Password policy, clear screen and clear desk policy, etc.) Take ownership of all the assets/information assigned and secure it in compliance with ISO 27001 standard implemented in the company. Co-operate and co-ordinate for the internal audits conducted in the company (complying to ISO 27001 standard). Report to the Incident Response Manager, any incidents you come across in the office with regard to Security threats like threats to physical asset & stored information or any risks detrimental to the Security Policies of the company, etc.,. Responsible to supervise in ensuring that all personnel reporting to you shall observe all Security requirements and be appropriately trained in Security.

Job Description Officer/Executive- Packaging & Development 1. Design, preparation, review and approval of documents - OPMLs, BPRs, Specifications for Packaging materials, In-house Labels and Pallet Matrix. Checking of Artworks and Shade Cards for labels, Primary & Secondary packing materials. 2. Execution and coordination for SAP related activities like loading of master recipes and Bill of Materials (BOMs) for Finished Goods (FGs). 3. Conducting different Trials for Packing Materials, 4. Monitoring and technical support for execution of Packing equipment qualification/ Trial / Scale up / exhibit / commercial process validation batches on packing lines and handling of investigations, if any during the execution. 5. Handling of Deviations, Change Control, CAPA and Document Record Management. 6. To support site regulatory affairs in timely filings of exhibit products and to assist plant in regulatory inspection of customers and regulatory agencies. 7. Preparation of packaging material specifications base document. 8. Transportation study protocol/report preparation and execution of transportation study. Work Experience 2 to 5 years Education Graduation in Packaging Technology or Pharmacy Competencies Customer Centricity Developing Talent Collaboration Strategic Agility Process Excellence Stakeholder Management Innovation & Creativity Result Orientation

JOB DESCRIPTION (JD) Designation: Executive/Senior Executive Location: Gurugram Department Name: R&D Quality-CMC QA List of Responsibilities / Job Functions: Review of R&D documents such as stability data, Analytical reports, Method Qualification reports, Method verification reports, Method validation protocols & reports, Working Standard / Impurity Standard profile, analytical data of pilot bio batches and Method transfers protocol & report. Review of Lab event/Deviations/Change control/CAPA and associated investigation reports prior to Technology Transfer. Support and participate in f ailure investigations and resolution of root causes for issues related to systems and products developed within Sun Pharmaceutical Industries Limited R&D sites. Visiting the AD Labs / Areas for verification of GDP & GMP compliance. Audit of Analytical Development department. Ensure the periodic activities as per the quality procedures are performed in a timely manner. Work in partnership with the site cross functions and corporate functions for Audit readiness. Lead the assessment, tracking of remediation and monitoring of identified actions as part of various corporate initiatives. Perform other duties as assigned by Functional Head time to time. Review and approve the periodic activities as per the quality procedures. Support operations team during corporate audit/ external audits Lead the assessment, tracking of remediation and monitoring of identified actions as part of various corporate initiatives. Review of Product development data and specification.

Job Purpose: To monitor progress of patients and RMO s . Inform the consultant whenever necessary. Job Responsibilities: To take the rounds of all the patients. To track the investigation results. Check all the vitals of the patients. To see the progress of the patient. Inform the consultant if necessary. Check all the treatment sheets written by the RMO s make necessary changes and Inform the RMO s about any change. To check with the RMO s if all the pre & post operative orders have been carried out appropriately To attend to all the patient s problems and emergencies. To keep the consultants informed in case of any emergency. To carry out the necessary emergency procedures and if needed shift the patient to ICU. To enter pre-operative orders in the treatment sheet. To check whether the consent for the surgery has been taken from the patient. If not to inform the respective person. Attend Surgical Procedures in OT. Co-ordinate academic activities including Journal ClubsSeminarsCase presentationsCMEs. To coordinate with the Hospital Administrator & the executive HR & carry out the necessary changes. To keep them informed about any untoward incident in the wards etc Candidate Requirements: Able to work accurately and with minimal supervision. Ability to comprehend written instructions given by the Doctors and the other related departmental personnel. Ability to plan & organize ones work schedule effectively. Speaking and listening are essential requirements to understand and carry out the instructions given by the supervisors and other related departmental personnel. Affinity to work in team. Enthusiasm. Open-mindedness.

Job Purpose: To perform serological tests. Job Responsibilities: To collect specimen. To prepare smear for examination. Centrifugation and preparation of urine deposits for smear examination and culture and sensitivity to pathogenic organism. Taking weight of chemicals for preparing standard solution and preparation of stock media for bacteriological work. To autoclave used blood culture bottles and dishes. Sterilising and maintaining glassware by autoclaving. To perform serological tests for various isolated organisms. Bacteriological tests to prevent hospital acquired infection. To check efficiency of autoclaving of instrumentslinen etc. in CSSD. To take universal precautions while handling blood and body fluids and to follow guidelines on Hospital Waste management for safe disposal of samples left. To keep account of stores related to department. To prepare monthly statistics of investigation done. Candidate Requirements: Able to work accurately and with minimal supervision. Ability to comprehend written instructions given by the related departmental personnel. Ability to plan & organize ones work schedule effectively. Speaking and listening are essential requirements to understand and carry out the instructions given by the supervisors and other related departmental personnel. Affinity to work in team. Enthusiasm.

Overview The Sr. Software Engineer will be part of a team of some of the best and brightest in the industry who are focused on full-cycle development of scalable web and responsive applications that touch our growing customer base every day. As part of the Labs team, you will work collaboratively with agile team members to design new system functionality and to research and remedy complex issues as they arise, embodying a passion for continuous improvement and test-driven development. Responsibilities Expertise and proficiency in many technologies, domains and subsystems Design and implement new features and perform code reviews Develop, test and maintain a scalable web and responsive applications Devise automation strategies, test strategies and test cases to automate new features and enhance existing functionality Using engineering best practices, design, develop, analyze test plans and strategies to meet performance, usability, scalability, reliability and security needs Lead and collaborate with agile team members on achieving Sprint deliverables Ensure proper documentation exists for assigned products Research and resolve complex problems as they arise Proactively search for making improvements in respective modules/features Mentor Software Engineers (I-II) Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS’ policies, procedures, and core competencies. Qualifications Domain expert in enterprise software development influencing organization best practices. begins to create external value Expertise in one or more of the following back-end or front-end: Java, Python, JavaScript, iOS development (Swift, Objective C), Android development Expertise in one or more of the following frameworks or libraries, such as: Hibernate and Spring, Reactjs and Redux, node.js Advanced proficiency with multiple design patterns including Strategy, Observer, and Bridge Advanced proficiency in test automation tools, such as Selenium Webdriver, Appium or similar tools Advanced proficiency in Java and JavaScript testing frameworks, such as JUnit, TestNG, JEST, Jasmine or similar Expertise in test design, test creation, test execution and defect analysis/root cause investigation Advanced proficiency in multiple best practices such as Test Driven Development (TDD), behavioral-driven development (BDD), Continuous Integration (CI) and Continuous Delivery (CD) Extensive experience utilizing Docker containerization, ability to set-up and modify build and release tools such as, Jenkins and AWS elastic beanstalk. Extensive understanding of software engineering practices, philosophies and techniques Mentor others in following Agile/SCRUM techniques Ability to influence, lead and organize projects across multiple agile teams with a focus on results Strong technologist who can anticipate issues/opportunities and build solutions

This position is responsible for day-to-day administration of NextGen AV, EDR DLP. Troubleshooting experience on various NextGen AV EDR products like MS Defender , CrowdStrike and SentinelOne. .Apply investigation techniques to document root cause and impact of security incidents. Hands-on implementation experience of DLP technology across large enterprises. Troubleshooting expertise on various DLP OEMs; Symantec, Forcepoint MacAfee. Monitor and respond to alerts generated from the DLP systems and other technologies. Collaborate with business groups to help them identify, classify, and secure high value data. Implementation of proactive measures to enhance accuracy and effectiveness of DLP tools. Provides 24x7 on-call support, which has roaster that is rotated. Utilizes existing tools and leverage innovative solutions to automate tasks with an emphasis on scalability and reliability. Provides technical support for activities that improve the security posture of client networks. Updates incident, request and change management records. Participate in problem management and RCA analysis.

About Us: Medi Assist is India's leading Health Tech and Insure Tech company focused on administering health benefits across employers, retail members, and public health schemes. We consistently strive to drive innovation and participate in such initiatives, to lower health care costs. Our Health Benefits: Administration model is designed to deliver the tools necessary for a health plan to succeed, whether its our modular claims management system, our technology that unveils data to make important decisions, or our service solutions built around the voice of the customer. In short, our goal is to link our success to that of our members Roles and Responsibilities: Check the medical admissibility of a claim by confirming the diagnosis and treatment details. Scrutinize the claims, as per the terms and conditions of the insurance policy. Interpret the ICD coding, evaluate co-pay details, classify non-medical expenses, room tariff, capping details, differentiation of open billing and package etc. Understand the process difference between PA and an RI claim and verify the necessary details accordingly. Verify the required documents for processing claims and raise an IR in case of an insufficiency. Coordinate with the LCM team in case of higher billing and with the provider team in case of non-availability of tariff. Approve or deny the claims as per the terms and conditions within the TAT. Handle escalations and responding to mails accordingly. Qualification: BAMS BHMS Work from office only Interested candidates can send their CV to dona.antony@mediassist.in or WhatsApp to 9632777628

Job Responsibilities: New Admission: To attend any new patient (admission) immediately. To examine & take a proper history of the patient (If he is in a position to give it on his own) or from his relative. Check any previous records, if available. Charts down all the details in the history sheet. Inform the respective consultant about the admission follow his orders. Instruct the nursing staff about the necessary orders to be carried out. If there’s a transfer out of patient from the ICU. Prepare the transfer summary/ clinical notes carefully and act accordingly. Inform the respective consultants whenever seems significant. Shift Duty: To take rounds and examine individual patients at least once in every shift and as & when needed. Inform the respective consultant/ Registrars if any new findings. To put the notes in clinical sheet. To respond to emergency calls immediately. To enter the relevant details of each and every patient accordingly. Attend rounds with the respective consultants and carry out the necessary changes in the order. Enter them in the treatment sheet. Fill the Medicine Card and Non Drug Order sheet To instruct the nursing staff about orders and follow them up To follow up with all the investigations to be seen and trace their results. Note down investigation results in the investigation sheet. To Document Verbal Orders correctly in clinical notes if given by consultants. To activate code blue if any medical emergency is encountered beyond your control. Always contact primary consultant if found necessary at any point of time. To assist/ perform procedures as per instructions Discharges/ LAMA/ Death: Prepare summaries according to the policy Fill the medical certificate of cause of death after discussing with ICU In-charge/ Primary consultant Always inform concerned (MLC Nurse/ Casualty In Charge) in case of MLC Pre Surgical & Post Surgical Patients: To follow pre-operative orders in the treatment sheet. To check whether the consents (Surgical, Anesthesia, etc) for the surgery has been taken from the patient. If not inform the respective person. To get the PAC done. To carry out all the pre-operative orders. Inform the consultant over phone during night shift about patient status who are scheduled for surgery next day. To attend patients complaints. To calm the patients if they are apprehensive. Inform the consultant if needed. General: To attend camps according to the policy. To work as per Policies and procedures of organization. To get the cross referral form filled and call cross consultants according to the policy. Use capital letters for medicines (Generic Names/ Salt) and always put sign, name, date and time with every entry you make. To take care about completeness of records To act accordingly as per communicated by hospital management team Candidate Requirements: Able to work accurately and with minimal supervision. Ability to comprehend written instructions given by the Doctors and the other related departmental personnel. Ability to plan & organize ones work schedule effectively. Speaking and listening are essential requirements to understand and carry out the instructions given by the supervisors and other related departmental personnel. Affinity to work in team. Verbal Ability/Communication Skill: Ability to comprehend verbal instructions given by the supervisor or head of the department. To give accurate and tactful explanations to patients. Problem solving/ Decision-making To think independently and exercise own judgment in consensus with the supervisor. Enthusiasm. Open-mindedness.

So, what’s the role all about? This position will lead multiple R&D teams that are developing a portfolio of enterprise grade and cloud scale products. We are seeking for a Senior Fraud Analy st to join our dynamic Fraud Analytics team . The ideal candidate will analyze financial institution data, assess fraud risks and enhance detection strategies to combat fraudulent activities. How will you make an impact? Analyze and validate financial institutions' data to identify potential fraud risk indicators Perform statistical analysis for fraud prevention products Assess real-time transactions, alerts and fraud labels to identify potential fraud Identify fraud trends and patterns to enhance detection strategies Collaborate with product management and engineering teams to improve fraud controls Generate reports on fraud incidents, losses, and risk mitigation effectiveness Provide domain expertise and business consultancy for internal and external stakeholders Support sales opportunities Have you got what it takes? Bachelor’s degree in Data Analytics, Industrial Engineering, Computer Science or Finance 4-7 years of experience in fraud analysis, risk management or financial crime investigation Strong business analysis skills with the ability to translate business requirements into product features Proficiency in statistical analysis using SQL or Python Strong written and verbal communication skills in English Ability to work independently, learn quickly and solve problems effectively Solid presentation skills Preferred qualifications: Prior experience with fraud prevention techniques Background in external consulting or professional services Master’s degree in a relevant field What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID:6782 Reporting into: Tech Manager Role Type: Senior Analyst

We are looking for an experienced AML & Screening Investigator to join our AML and Screening Operations Department based in Bangalore. Do you want to be at the forefront of the fight against financial crime by conducting in-depth investigations and contributing to a passionate team? Then this is the role for you! What you'll do: Investigate alerts on unusual transactions, reviewing and resolving daily screening alerts using internal and external systems and databases; Perform thorough research and risk assessments based on your findings, escalating cases to our Compliance team for further analysis and resolution; Conduct ad-hoc analyses and investigations into merchants compliance risk profiles; Propose ideas for improvement of our internal processes and workflows; Collaborate with global teams to ensure consistency and alignment in AML and Screening Investigations across all regions; Contribute to team development by sharing knowledge and best practices, and assisting in onboarding new team members. Who you are: You have a minimum of 3 years of experience in AML/CFT compliance and/or AML/Sanctions operations, with a strong emphasis on financial crime investigations; You possess strong analytical and problem-solving skills , consistently using data to inform your decisions and adopting a solution-oriented approach in all aspects of work; You have knowledge of AML/CFT laws and regulations , and an intrinsic motivation to follow trends and developments in the AML/Sanctions domain; You are adaptable and able to handle multiple priorities in a dynamic environment; You have excellent communication skills in English, both written and verbal; You are a reliable team player who takes ownership of your work and contributes positively to team dynamics; You are naturally curious , you have a keen eye for detail, a proactive approach to your work, and a strong drive to understand the why behind what you see. You have a continuous improvement mindset - you proactively identify inefficiencies, suggest improvements to workflows or tools, and are motivated to help the team and processes evolve as we scale. Experience in the financial sector is a must ; experience with payments or fintech is a plus; Knowledge of the Indian regulatory landscape related to AML and Sanctions and screening is a plus

we'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs you'll be liaising with customers and businesses to accurately collect information in order to solve their queries you'll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis we're offering this role at senior analyst level What you'll do As a Customer Service & Operations Analyst, you'll be responding to queries from customers promptly and within our service targets. we're looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you'll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills you'll need In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. you'll also work we'll in a fast-paced environment and have good organisational skills to deliver to deadlines. you'll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships

Description: To ensure compliance with cGLP regulations by analysis and calibration of all aspects of Quality Control at the manufacturing site Essential Functions: To be responsible for Analysis and Calibrations of Quality Control Laboratory instruments. To be responsible for Receipt, verification, storage and issuance of laboratory chemicals and glassware. To be responsible for Preparations of volumetric solutions, test solutions, limit test solutions and indicator solutions. To be responsible for Maintaining of Good Laboratory Practices in lab. To be responsible for Checking regular cleanliness of laboratory. To be responsible for Management of all types of Standards. To be responsible for Receiving and maintenance of Chromatographic columns. To be responsible for Cleaning of Instruments. To be responsible for Receiving samples and In-warding them in the respective registers/LIMS. To be responsible for Preparation and execution of Protocols. To be responsible for Maintain the contact with vendor. To be responsible for Daily temperature monitoring of QC laboratory Additional Responsibilities: To be responsible for Investigation related to LIR, deviations, OOS and OOT. To be responsible for Initiation of Deviations, OOS, OOAL, CRN and CAPAs. To be responsible for Handling of Caliber e-LIMS Activities other than defined in the Job responsibility are to be done as per the requirement of HOD, by following HODs instruction and guidance.

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Nexus Switch Design SME - Level 4 Support Technology | ASA Firewall Expert - Level 3 Support Technology | Cisco WLAN Expert - Level 3 Support Technology | Meraki WLAN Expert - Level 3 Support Technology | F5 NLB Expert - Level 3 Support Technology | Versa SDWAN Expert - Level 3 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Expert Level Certification - F5 Certified Solutions Expert / CCIE Security / CCIE Wireless / ZTCA / ACCX / CCIE Service Provider Delivery Skills: (1) Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. (2) Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. (3) Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. (4) Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Implementing safety policies, procedures and guidelines in line with laws and regulations. Ensuring the highest safety compliance standards and ensure a healthy work setting for staff, workers and visitors. Monitoring and staying updated on safety regulations, codes and standards applicable to the industry. Supporting emergency preparedness and responsive efforts including developing evacuations plans and procedures. Investigating accidents, incidents and near miss events to determine root causes and implementing corrective measures to prevent a recurrence. Facilitating periodic review of planned EHS management for projects and liaise with government agencies and regulatory bodies to ensure all safety certifications are up to date. What are we looking for A working professional with minimum 5 years of relevant experience Good communication and problem-solving skills Fostering safety conscious culture Constantly seek to learn and find ways to keep yourself updated Apply Now

5+ years of experience with proactive threat detection using EDR, SIEM, and network forensics tools. 5+ years of experience investigating adversary tactics, techniques, and procedures (TTPs) based on frameworks like MITRE Telecommunication&CK. 5+ years of experience investigating indicators across endpoints, networks, cloud, and identity systems to uncover widespread malicious activity. Strong analytical skills for investigating advanced persistent threats (APT) and identifying sophisticated attack patterns. Experience conducting or participating in threat simulations and red team exercises to improve detection capabilities. Work Location given in ECMS ID

Check the medical admissibility of a claim by confirming the diagnosis and treatment details. Scrutinize the claims, as per the terms and conditions of the insurance policy Interpret the ICD coding, evaluate co-pay details, classify non-medical expenses, room tariff, capping details, differentiation of open billing and package, etc. Understand the process difference between a PA and an RI claim and verify the necessary details accordingly. Verify the required documents for processing claims and raise an IR in case of an insufficiency. Coordinate with the LCM team in case of higher billing and with the provider team in case of non-availability of tariff. Approve or deny the claims as per the terms and conditions within the TAT. Handle escalations and respond to mails accordingly. Interested Candidates can share their resumes to disha.raman@mediassist.in or WhatsApp on 8904968911

JOB DESCRIPTION Quality Control Manager Designation: Manager 1 Location: Panoli, Gujarat Department: Quality Control Group/Area: GC section and Working standard section Work planning, distribution and monitoring of GC section and working standard section. LIMS template preview and Instrument method preparation and updation in Empower. To initiate Laboratory event/out of specification /out of trend /Deviations/change control in the Track Wise and perform investigation as per the SOP. To ensure working standard qualification activity. To ensure procurement activity and availability of Reference standards/Impurity Standard/GC standards/GC columns. To ensure cleaning of Instrument, work place and Laboratory Training given to subordinates To ensure PPEs as per work requirement and maintain safety in laboratory Other activities instructed from time to time.

Skills Required : Human Resource Management, Compliance Management, Disciplinary Proceedings, Disciplinary Action, Investigation, Resolution, Grievance Handling

GENERAL SUMMARY The Investigative Research Specialist will review complaints, collect investigative information, evaluate, collate, analyze, and disseminate findings to the Office of Inspector General (OIG) investigative section and other OIG personnel in support of investigations and other approved projects. The Research Specialist will work primarily to support the OIG investigative section with highly complex investigations, assisting with the accomplishment of objectives within all phases of the investigation cycle: planning, executing, reporting and prosecution. This initial duration for this role will be 12-months, but may be extended or converted to a permanent role if adequate funding is obtained. SUPERVISION The Investigative Research Specialist will be supervised by the OIG Director of Investigations. (The Investigative Research Specialist does not have any supervisory responsibilities). ESSENTIAL DUTIES AND RESPONSIBILITIES Receives complaints and assesses for initial documentation to be requested from other agencies, reviewing with the Director of Investigations and assigned Special Agent and Attorney. Receives inquiries, requests for information, and requests for assistance from OIG personnel; reviews, enters and updates submissions; researches the data systems and disseminates requests for information in accordance with established policies and procedures. Queries databases for information parameters, retrieves pertinent data in appropriate output format and disseminates for use in OIG criminal and ethics investigative activities. Conducts a wide range of analysis in database information and produces analytical products that assist in detecting and identifying suspects modus operandi, potential criminal or ethics violations; and provides statistical data for use in planning the most effective use of investigative resources. Prepares written and oral reports from information received from various investigative agencies or outside sources for distribution to OIG investigators and other personnel. Combines all related information that has a bearing on a particular criminal or ethical violation or suspect. Analyzes data extracted from these sources in detail to further the goals of the OIG. Ensures that necessary corrections and/or additions are provided if content or substance is deemed deficient. Monitors the acquisition, maintenance, and release of criminal intelligence information, also responsible for periodic training sessions on the criminal intelligence program and related topics. Reads local, technical, and other publications, and identifies and disseminates information of interest to OIG personnel. Maintains liaison with other law enforcement, state, and federal agencies to assist and exchange information of mutual interest within confines of policy to ensure rapport in areas of criminal investigation, crime prevention, and criminal intelligence efforts. Serves as the statistical data and validation technician for Investigations. Maintains and updates all data required for statistical analysis of crime and ethics investigative case activity. Ensures the source of documents and case files are established and maintained on each applicable database. The information in the file s updates and purges information periodically to ensure all OIG information is current and useful for law enforcement purposes. Advises the Director of Investigations on all issues relating to these matters. Adheres to and complies with the OIG and SPD Policy and Procedure Manuals. OTHER DUTIES AND RESPONSIBILITIES This position is considered essential to support the OIG Investigative Division to complete its priorities, projects, and missions. Subject to law enforcement sensitive material. Use skills in operating computer and related software applications with a primary focus on Microsoft Excel, Microsoft PowerPoint, and Social Media platforms, etc. Use technology and software to collect and preserve digital data and evidence from electronic equipment. Able to take large amounts of information and create visual documents for presentations or legal proceedings EX: Link Diagrams, Flow Charts, Map Diagrams, and overlays May participate in other department operations as deemed necessary. Perform other duties as assigned. MINIMUM JOB REQUIREMENTSEDUCATION A bachelor s degree in criminal justice, law, or a related field is preferred, but extensive three plus (3+) years on-the-job experience in law enforcement, intelligence, communication center, legal office, or investigations will be considered as a substitution for the educational requirement. If served in the military, has received an honorable discharge from any of the Armed Forces of the U.S. No felony or serious misdemeanor convictions. Successfully pass a new hire background investigation. KNOWLEDGE, SKILLS AND ABILITIES KNOWLEDGE IN: Analytical skills, attention to detail, critical thinking, and problem-solving abilities. Software tools and databases and have excellent research and report writing skills. The principles, concepts, methodologies and techniques of investigative analysis and skill to apply this knowledge to a variety of difficult and complex work assignments. The methods and techniques of fact-finding, analysis and skill application to identify problems and develop a plan of action to resolve causes and deficiencies. Sources of information and the methods and techniques used to extract, analyze, and target useful investigative data. SKILL IN: Oral communications to establish and maintain work relationships with other law enforcement and government agencies. The use and operations of different Social Media platforms Computers and relevant software applications to include knowledge of Word, Outlook, Excel, PowerPoint, Adobe, creating organized charts or graphs, and capacity to adapt to and learn new software programs quickly. Developing constructive and cooperative working relationships with others, while encouraging others to express their ideas and opinions. Providing input into identifying and solving problems. ABILITY TO: Establish and maintain cooperative working relationships with those contacted in the course of work including other Federal, State and Local investigative agencies. Anticipate need for information on related job functions and provide it in a timely manner. Interpret and apply federal, state, and local policies, procedures, laws, and regulations related to the collection, distribution, maintaining/protection of confidential information. Work independently on assigned duties and projects as needed, or under the direction of the OIG Director of Investigations. Maintain up-to-date OIG databases and statistical data for inclusion into needed reports. PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Performance of the essential duties of this job requires the incumbent to: Work is performed in an open office setting. Walking, standing or sitting for extended periods of time. Climb a short flight of stairs. Operate assigned equipment. Bend, twist, squat, kneel or stoop to perform some duties. Be able to lift 30lbs. from a kneeling position. Maybe exposed to law enforcement sensitive evidence and on rare occasions be exposed to evidence of potentially graphic or offensive material. May have to travel short distances for OIG job related functions, but no overnight requirements.