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8.0 - 12.0 years
8 - 13 Lacs
Kolkata, West Bengal, India
On-site
Job description Exceptional ELTETL background with data transformation and operational experience Experience with Snowflake cloud data warehouse Strong SQL Proficiency with Snowflake including analytic queries and other complex use cases Experience with SQL Query Tuning data investigation and optimization Experience modelling star schemas and other summary objects based on business requirements Ability to work ingroups as well as independently with a strong initiative to learn new technologies and tools quickly Efficient team player with exceptional communication skills and good interaction with users Knowledge on CICD Added Advantage
Posted 2 months ago
2.0 - 3.0 years
5 - 7 Lacs
Noida
Hybrid
Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the worlds most comprehensive and secure network of test centers in more than 175 countries. The VSI department in Pearson VUE interface with internal staff, test center staff and sponsors to investigate and report compliance within the Pearson VUE Testing Channel. The appointed individual will be responsible for managing global program, work with international vendors, improve process efficiency and ensure test centers adhere to the minimum agreed standards of quality and security as prescribed by Pearson VUE and its clients. Key Responsibilities All employees have a responsibility to co-operate in promoting and maintaining a safe and healthy working environment, and to take reasonable care of their own health and safety at work and that of all other staff that may be affected by their acts or omissions. Line managers have specific responsibility for the health and safety of their direct reports and other team members for which they have general management responsibility. All employees are also responsible for supporting and implementing the company’s policies and procedures around the Health and Safety, Security, Quality and Business Continuity arrangements that apply in their role/work function. Full details of these policies and procedures are available on SharePoint. Conduct thorough investigations into security risks and incidents in APAC countries for clients, working with internal staff, systems and data, as well as third parties to assemble the required information. To run and investigate client cases in APAC in conjunction with the global security teams as necessary, and report and document the outcome of such investigation in global share point. Identify areas of opportunities and take initiatives to improve process efficiency. Ensure that security standards are maintained and that security objectives are being met or exceeded. Be an ‘expert and spokesperson’ to all internal parties, to raise internal awareness and mindshare of the quality message. Proactively own the effective resolution of security issues Develop, maintain and communicate efficient security processes to relevant parties. Work under minimum supervision and act as an escalation point for global project and channel quality to resolve issues. Proactively work on improving the security control via new internal processes as well as new external security awareness measures. Highlight any additional opportunities and possible quality, security or Health & Safety trouble areas to the reporting manager. Key Activities Investigating client security incidents and risks in APAC and proactively own their resolution. As required, recommend and implement corrective actions in APAC such as re-training, suspension or termination of testing centers. Make recommendations for technology and process improvements to support security policies and initiatives. Monitor the APAC channel for client security risks by utilizing existing reports/creating new reports/ to investigate new security trends. Managing the systematic risk profiling of APAC countries for client testing. Work on various global security projects to monitor security standards and compliance check at testing centers through video monitoring, eye glass inspection, remote surveillance etc Extensive use of data analytics for investigating flagged test centers and candidates as per defined process and reporting key observations to the reporting manager. Run various VSS reports and conduct reviews and where required investigations in APAC sites as appropriate, including collaboration with global security teams. Investigating Pearson testing channel to identify and prevent exam fraud & infringement through review of candidate biometrics and other data points Closely work with manager in supporting new global projects/initiatives including data forensics. Maintain accurate documentation of client/site investigations with evidence using the Global Security SharePoint system. Web Monitoring-Review websites, twitters, you-tubes, forums and other social media platform flagged for suspicious content/activity for key PVUE client as per predefined criteria and tag them for client action as applicable. Co-ordinate with stake holders to ensure timely action on skeptical web-links Closely monitor target achievement and budgetary expenses. Generate weekly, monthly and quarterly reports indicating individual performance. Run Integrity shop reports to monitor the testing Centre performance and implement corrective actions if necessary. Provide input for the Channel newsletter. Work with global channel security/quality for implementing various process improvements. Proactively provide ideas to improve processes and procedures to enhance quality and security standards at test centers. At all times, throughout all tasks, request support, guidance and assistance as required from colleagues and manager. Effective and timely completion of objectives, reviews, reporting and accurate administration as required by manager. Continual Improvement. Essential Experience & Qualifications Very Good working knowledge of the Microsoft Office Suite and associated packages including Word, Excel, PowerPoint, Outlook, Access and Internet packages. Vocational experience in a similar environment. Ability to follow detailed procedures and ensure a high level of accuracy in documentation and data. Ability to take responsibility for actions, a self-starter who can work well in a dynamic environment. Prioritization skills and experience of dealing with multiple projects in a structured way. Experience in vendor management. Experience in a customer facing environment, where ensuring high levels of customer satisfaction is essential. Ability to establish rapport and deal with people at varying levels, both internally and externally. Good communication skills, both written and oral. Ability to work in a team structure. Desirable Experience & Qualifications Bachelor Degree or equivalent experience in related fields Should have a minimum of 1-2 year work experience. Working Arrangements: Some travel may be required.
Posted 2 months ago
3.0 - 8.0 years
2 - 6 Lacs
Chittoor, Erode, Palamaner
Work from Office
Role & responsibilities 1. Cash & Financial Compliance Ensure daily cash deposits across all territory stores, matching the previous day's sales cash. Enforce cash deposit deadlineson or before 11:00 AM each day. Conduct daily virtual physical verification (PV) of cash for a minimum of 2 stores per day. Ensure end-of-day (EOD) settlements are completed daily for all stores. 2. Store Audits & Visit Protocol Submit the RAC visit report daily without fail on the web portal. Visit each store twice a month, ensuring 100% physical verification of stocks, cash, and fixed assets. Conduct batch-wise stock verification at all stores once every quarter. Perform surprise/cross RAC audits: minimum 2 stores per month within the zone, and 1 store per quarter across zones as per Branch/HO directives. 3. Inventory & Document Management Review and close TSTR, SAP, and open PO documents daily. Ensure store team acknowledges all stock receipts in the DBT machine without delay. During store visits, verify: DBT inventory vs. Magic inventory, DBT sales vs. Magic sales, and ensure 100% tally across systems. Ensure inclusion of all store and godown locations in GST registrations and licenses. 4. Compliance & Regulatory Controls Ensure all statutory registers are updated by store staff in compliance with government requirements. Validate and update licenses, PCs, and O-Forms in Daksha; escalate issues to Operations and Branch teams. Report any frauds or major operational deviations immediately. 5. Expense Control & System Usage Verify and process store expenses and petty cash bills through ZOHO, escalating any deviations. Scrutinize store and godown rental agreements as per ZC directions. Validate and certify Capex/Opex project-related activities, including asset installations, transfers, disposals, and repairs. 6. Sales Integrity & Monitoring Monitor and verify: discount usage, fictitious or bulk sales billing, and village direct deliveries (e.g., COD, E-Commerce, EID Parry sales). Escalate all identified deviations as per policy. 7. Promotions & Market Activities Attend and validate a minimum of 4 promotional/marketing activities per month in the territory. 8. Fixed Assets & Audit Readiness Conduct regular physical verification of fixed assets. Ensure no major audit observations are raised during internal, statutory, or management audits. 9. Inventory Optimization & Digital Initiatives Take proactive steps to reduce ageing inventory—specifically, stock older than 180 days. Drive digital payment adoption, targeting at least 45% of total sales via digital channels.
Posted 2 months ago
0.0 - 1.0 years
0 Lacs
Mumbai, New Delhi, Pune
Work from Office
JOB DESCRIPTION Company Secretary Trainee Qualification : CS Professional Passed Experience : Fresher or 6 Month Intership Department : Secretarial Location : Kirti Nagar, West Delhi Work Type : On-site Relevant Industry Experience CS Professional Passed | Fresher or 6 Month Intership Skills & Knowledge Sound Knowledge of Companies Act, 2013 and Other Allied Laws Good Communication Skills Good Drafting Skills Presentable Good Acumen Ability to Perform and Team Builder Good Academic Track Record "> Sound Knowledge of Companies Act, 2013 and Other Allied Laws Good Communication Skills Good Drafting Skills Presentable Good Acumen Ability to Perform and Team Builder Good Academic Track Record Duties & Responsibilities Drafting of Applications, Petitions, Resolutions and Other Allied Documents Compliance Management Department Visit Client Handling Salary & Offers Your Consolidated Stipend will be 1,80,000 to 2,16,000 per annum (Cost to Company) Disclaimer CRSPL is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CRSPL is committed to the practice of equal employment opportunities for all employees and applicants, and to providing employees with a work environment in which everyone is treated with respect and dignity regardless of their: race, creed, religion, color, gender, age, national origin, physical or mental disability, veteran status, military service, marital status, genetics, or any other protected group status in accordance with all applicable laws, will be protected from unlawful discrimination. If you believe that there is a violation of the main provisions of the contract, please send your concerns to care@crspl.in for investigation.
Posted 2 months ago
2.0 - 7.0 years
10 - 11 Lacs
Kalol
Work from Office
Experience - 2+ years Qualification - BE in engineering Person has responsibilities of Level Summary : He is authorize to sign (as a doer): Engineering GMP documents Break down/Preventive maintenance report. Incident and Investigation Documents. Qualification Documents. QMS documents review and closing. KEY RESPONSIBILITIES : 2. Maintenance management (B/D and PM) of HVAC systems. 3. Consult with Manufacturer for remedial action of machine related issues. 4. Effective coordination with inter departments (QA, QE, Production and Purchase). 5. Ensure availability of the spares of critical equipments. 6. Ensure departmental participation in Qualification activity and approval of Qualification documents. 7. Handling and monitoring of BMS System. 8. Participate in Technical Investigations. 9. Timely initiate and closing of QMS Documents. 10. Ensure Documents are maintained as per SOP.
Posted 2 months ago
5.0 - 6.0 years
16 - 17 Lacs
Hyderabad
Work from Office
Required Skills Technology | Storage|Configuration - Zoning(Soft , Hard) / Unzoning / Rezoning Technology | Storage Technologies, Understanding of|Data Deduplication Technology | Storage|Physical Storage Management: Assigning and unassigning Disk Ownership Technology | Storage Technologies, Understanding of|Virtualization Education Qualification : Any Graduate (Engineering / Science) Delivery Skills : 1. Technology Management: Responsible for overall Storage technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching 3. Triage: Generally the L3 is the final level of escalation for all Storage related issues. Howe'ver in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report), - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined), - Ensure tickets are closed post user/customer communication, - Maintain inventory of Network equipments and links, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.
Posted 2 months ago
9.0 - 10.0 years
11 - 12 Lacs
Hyderabad
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Unix Administration Delivery Skills : 1. Proactive monitoring and investigation of logs: Initiate Unix and Linux, AS 400 administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. Process Compliance: * Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc and update the tickets regularly as per the defined process. * Prepare a detailed report on the plan of action for the existing tickets for the next shift and nbsp; engineer (Shift Handover Report), * Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined), * Ensure tickets are closed post user/customer communication, * Maintain inventory of Network equipments and links, * Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.
Posted 2 months ago
3.0 - 5.0 years
12 - 13 Lacs
Bengaluru
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 2 months ago
4.0 - 7.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Required Skills Technology | Storage and Backup Roles|Backup Administrator Technology | Backup|Identifying the backup residing(tape/media/disk) locations Technology | Container Technologies|Storage containers Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Respective Product Certification Delivery Skills : (1) Proactive monitoring and investigation of logs: Initiate Backup administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. Record the findings and analysis in to the ticket (2) Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome (3) Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. (4) Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report), - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined), - Ensure tickets are closed post user/customer communication, - Maintain inventory of Network equipments and links, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.
Posted 2 months ago
0.0 - 4.0 years
4 - 5 Lacs
Chennai
Work from Office
we'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs you'll be liaising with customers and businesses to accurately collect information in order to solve their queries you'll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis we're offering this role at senior analyst level What you'll do As a Customer Service Operations Analyst, you'll be responding to queries from customers promptly and tactfully within our SLAs. Your day-to-day will include: Authorising and investigating all transactions to our KPIs Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills you'll need we're looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. you'll also work we'll in a fast-paced environment and have good organisational skills to deliver to deadlines. you'll also demonstrate: At least two years of experiences in a AML S anctions An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships
Posted 2 months ago
0.0 - 1.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Assist in document verification, fingerprint analysis, and digital evidence collection. Support forensic investigations across physical and cyber domains with proper documentation. Stay updated on forensic tools, techniques, and legal standards. Performance bonus Retention bonus
Posted 2 months ago
8.0 - 13.0 years
10 - 14 Lacs
Kalol
Work from Office
He is authorized to sign (as a doer / reviewer / verifier) [May not be limited to]: Engineering GMP Documents. Qualification Documents. Break down/Preventive maintenance report. QMS documents review and closing. Any other documents related to QMS. Ensure that Engineering QMS Documents (Deviation, CAPA CC) are closed within timeline. Implementation of CAPA within time limit. Tracking of department QMS documents ((Deviation, CAPA CC) Preparation of GMP and QMS record. Preparation of Internal and external audit Compliance report. Participate in engineering investigation. To impart required training to concern persons. Participate in monthly Quality Review board meetings and update status of Eng. CAPA, Deviation and Change control. Coordination with cross functional department for closing of QMS documents. To ensure that department biannual due SOPs are revised before due date. To update the status of issued Qualification protocol on monthly basis. To ensure timely closing of FMS and EDMS issued forms. Ensure timely completion of SOPs training. Tracking and Handling of training related activity. Ensure timely retrieval of SOP from QA and maintain the SOP Index. Documents are maintain as per SOP.
Posted 2 months ago
3.0 - 6.0 years
7 - 8 Lacs
Pune
Work from Office
Job Description Visiting to manufacturing and warehouse facility to ensure that activities are being carried out by following GMP requirements and as per approved procedures. Line clearance for the process operation during manufacturing activity. To ensure that facilities are maintained to be GMP ready always. Follow-up to close the findings as per established procedures Review and initiation of QMS elements like change control, deviation, CAPA, Market complaint, Investigation etc. Preparation and review of APQR of manufactured products Ensure that process and cleaning validation activities are being carried out by following approved protocols Work Experience 3 to 6 Years Education Masters B. Tech in Biotechnology Competencies 1. Strategic Agility 2. Innovation Creativity 3. Customer Centricity 4. Developing Talent
Posted 2 months ago
1.0 - 2.0 years
2 - 5 Lacs
Chennai
Work from Office
Manage the lifecycle of all Major Incidents and function as the single point of contact (SPOC) during end-to-end management of all IT priority1 incidents between the resolver groups and the internal/external stakeholders. Leveraging technology to issue all communications and providing key stakeholder management Leading, driving, facilitating and chairing all investigation activities, meetings, and conference calls Forming collaborative action plans with specific actions, roles and deadlines, and ensuring these are completed Matrix management of people, processes and resources - including resolving conflict to move forward to resolution Being accountable for resolving the outage via workaround or permanent fix Ensuring all administration and reports are maintained and up-to-date, including contacts information, technical diagrams, post major incident reviews Supporting and nurturing process improvements and knowledge base improvements Continually maintaining and developing tools and resources to manage major incidents effectively Providing periodic major incident metrics reports Person Specification Excellent listening skills. A willingness to problem solve. Strong verbal written communication skills. Resilience - being able to handle complaints from customers. The ability to work as part of a team. Be self-driven pro-active. Essential Good organization skills including the ability to prioritize workload within agreed parameters Ability to communicate effectively in writing and verbally, adapting style to suit the audience Ability to understand and demonstrate commitment to Sutherland s Major Incident Policy and to ensure all activities are consistent with it Basic Technical knowledge on Networking, Infrastructure, Zscaler. Desirable Experience in leading projects and motivation of others. Excellent coordination skills: managing complex IT technical investigations. Excellent ability to organize, present, moderate management teleconferences in a structured manner. High degree of initiative, responsibility, reliability and proactive action. Should have a minimum of 1 to 2 years experience with IT Incident management role. Excellent coordination skills: managing complex IT technical investigations. Excellent ability to organize, present, moderate management te
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Kolkata
Work from Office
Desktop Investigation Trigger identification through data at intimation/Referral stage Social media searches Cold calling using digital platforms Identify key business people, link analysis Claim Investigation Allocation of assigned claims to respective vendors with case relevant triggers Follow up for IR and TAT management Level 1 QC clearance validate the submissions against shared triggers Success in claim investigation based upon strong medical legal evidences Preparing reports based on findings and observations and guide / Gathering and Analyzing the facts and developing creating evidence which stands in court of law Report submission and coordination with claims team. Evidence Matrix Assurance Ascertain evidence quality as per matrix Validate each every evidence with the case triggers DMS of hardcopy maintenance Escalation Management Document Complaince through Field Investigation of HVC Further Requirement Complaince OFR and CFR with Stake holders Data Management MIS preparation and report reconciliation Payment reconciliation with Vendors Project tracking Vendor Management Vendor Empanelment Training Development Ensure the ethics and compliance during managing the external investigators and self- investigation of cases Vendor Payment Reconciliation
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
At Amazon, our businesses continues to grow and expand because of our customer focus, innovative technologies, and world class operations. Driving all of our businesses are talented employees who are strong owners, insist on the highest standards, and obsess over our customers. When employees are raising concerns, we owe them a fair, effective, and timely management of their case. Investigate highly sensitive HR and Employee Relations issues, including: Conducting employee interviews; reviewing evidences, preparing investigation reports, providing recommendations, implementation of remedial actions and closure with the claimant. Proposing remedial action based on investigation findings. Develop investigator capabilities in the PXT (HR) team and create a pool of ER trained investigators. Independently manage and assign cases to the trained investigators. Ensure adherence to SLAs and timely closure/ resolution to appropriate personnel. Investigate and report the findings of the investigation to the leadership. Multi-task and liaison with Global teams, Labour and Employment legal leadership, Amazon legal leadership. Consult with appropriate partner teams on critical issues, as and when required. Analyze aggregate investigation data to identify issue trends and opportunities for proactive risk mitigation. Provide strategic recommendations to the business to proactively address systemic issues About the team We are unbiased fact finders and truth-seekers and we work to: Safeguard the employee experience to proactively advance the Amazon brand; Ensure defects are analyzed and resolved quickly with care Identify and recommend sustainable and scalable solutions that may significantly impact employees, partners, and the world at large; and Offer trending insights to stakeholders to inform pattern-matching and strategic decision making. Bachelor degree in law or human resources (Law preferred) At least 3 years combined human resources, labor relations, investigative, or legal experience, and demonstrated experience in employee relations and associate advocacy At least 1 year experience at Amazon Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation Working knowledge of employment and labor laws in India Excellent communication, influencing, and collaboration skills Ability to build trusted relationships and credibility with diverse stakeholders Experience managing high-level escalations of complex employee relations issues Proficient in Microsoft Office Suite systems including, but not limited to, Outlook, Word, Excel, and PowerPoint. Law degree or equivalent Ability to work collaboratively on teams, and consult effectively and independently with all levels and functional areas of an organization. Strong verbal and written communication skills and an ability to write clearly and succinctly for senior leadership Experience managing cross-team projects and initiatives Ability to influence and partner with different levels of the organization to achieve results
Posted 2 months ago
1.0 - 3.0 years
3 - 4 Lacs
Pune
Work from Office
1 To investigate and verify insurance health claims 2 Required to work on computers and make calls to our clients 3 discuss cases with patients and doctors. We provide full training
Posted 2 months ago
3.0 - 5.0 years
12 - 15 Lacs
Gurugram
Work from Office
Role: Senior Executive / Internal Investigation- OGC KPMG India Experience- 4-5 years of relevant experience Location: Gurugram, Haryana Role & Responsibilities: Role / Job Summary: We are seeking a detail-oriented and experienced professional to join our Ethics & Compliance team as an Internal Investigator with 4-5 years of experience. The role involves managing and conducting comprehensive investigations into complaints, including whistleblower reports, employee grievances, and other ethical concerns. The successful candidate will develop investigation plans, conduct interviews, analyze evidence, and collaborate with stakeholders to ensure alignment with organizational policies and objectives. Key Responsibilities: 1. Complaint Management: Receive and evaluate complaints, whistleblower reports, and other grievances to determine investigation priorities. Maintain confidentiality and handle sensitive issues with discretion and professionalism. 2. Investigation Planning: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies. Ensure all investigative steps comply with organizational policies and legal requirements. 3. Evidence Collection and Analysis: Gather and analyze relevant documents, records, and other forms of evidence. Conduct in-depth analysis of findings to determine the validity of allegations. 4. Conduct Interviews: Plan and conduct interviews with complainants, witnesses, and respondents in a structured and unbiased manner. Document interview proceedings accurately for use in investigation reports. 5. Collaboration with Stakeholders: Work closely with HR, legal teams, and senior management to align investigation processes and outcomes with organizational objectives. Provide guidance and support to stakeholders throughout the investigation process. 6. Reporting and Documentation: Prepare detailed investigation reports that document findings, analysis, and recommended actions. Skills and Qualifications Required: Minium qualification- LLB degree from a reputed law school 1. Excellent Drafting and Communication Skills. 2. Effective stakeholder engagement. 3. Critical thinking and investigation acumen. 4. Attention to details. 5. Time Management.
Posted 2 months ago
2.0 - 7.0 years
3 - 8 Lacs
Halol
Work from Office
Knowledge about basic QMS elements OOS,OOT and laboratory incidents. Good communication skill Good writing skill in English. Good collaborative skill with CFT. Well aware about Track wise software Additionally if he/she have knowledge regarding Deviation, Change control, Change action and Effectiveness check elements
Posted 2 months ago
2.0 - 4.0 years
6 - 8 Lacs
Gurugram
Work from Office
The Community You Will Join: Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company. The Trust organization protects, guides, and mobilizes the creation of trust in our community and on our platform. We hire quality talent who embody our company values and hold a steadfast commitment to creating a world where anyone in the Airbnb community can host, travel, and connect with peace of mind. The Service Delivery Ops team, as part of the Trust Operations PIO (Platform Integrity Operations) organization , will be responsible for reviewing users or reservations for risks to our users or the Airbnb platform. Work on complex cases, build subject matter expertise around online / offline risks and support enablement initiatives across Trust Operations. About you You come from an Online/Offline Risk background. Able to solve new or escalated problems which require considerable judgment. You set the highest standards of quality for your work, and hold yourself and others accountable. Able to act as a subject matter expert and provide inputs on how we can enhance internal policies, tools and workflows. The Difference You Will Make: As an Operations Investigation Specialist, you’ll drive towards mastery in your role, challenge the status quo, be accountable and share your opinion. You think about the community, participate in Airbnb wide initiatives on how we can improve our product, services and user experience. You use logic, gather data and analyze data to propose effective solutions to a variety of problems. You dig deeper and utilize all available resources to reach the best possible solution. You exchange complex information and ideas effectively, able to use tact and diplomacy when dealing with your own and other teams. A Typical Day: Enhance your Risk management, fraud prevention skills, Operational skills. Work with the Global teams including product, policy and legal. Exposure to work with a diverse culture. Suggest operational improvement ideas and see the ideas getting implemented. Improve your data skills. Improve your stakeholder management skills Be a Subject Matter Expert in operation / process / workflow improvements Your Expertise: 2-4 years of experience within risk management, fraud prevention, or Trust and Safety Excellent interpersonal and communication skills, both written and verbal. Solution and outcome-oriented Excellent problem solving, critical thinking, analytical, ability to organize and work independently with rapidly changing priorities. Working with operational lead to support cross-functional groups to develop and enhance internal policies and tools such as increasing automation, updating policies, and fixing product loopholes Ability to detect vulnerabilities in existing and new products or features, making suggestions to improve it through data gathering and analysis. Ability to anticipate the ever-evolving fraudulent behaviors through data monitoring and analysis. Follow up with Product and cross functional teams to take pre-emptive actions to prevent fraud. Desire to work in a fast-paced and rapidly changing environment. Ability to multitask, learn and adapt to new technologies. Familiarity with the Google suite: mail, docs, sheets, and slides. Fluency in another language other than English will be a plus. Experience of working as a Subject Matter Expert with cross functional and cross regional working group. Hybrid Work Requirements & Expectations: To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following: Workspace : A dedicated, quiet, and private workspace free from interruptions and external noise Internet Connectivity : During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved. Confidentiality & Security: Employees are responsible for protecting Airbnb’s Intellectual Property and Confidential Information. Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Posted 2 months ago
3.0 - 8.0 years
4 - 5 Lacs
Gurugram
Work from Office
Join us as a Customer Service Operations Analyst we'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs you'll be liaising with customers and businesses to accurately collect information in order to solve their queries you'll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis we're offering this role at senior analyst level What you'll do As a Customer Service Operations Analyst, you'll be responding to queries from customers promptly and within our service targets. we're looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you'll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills you'll need In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. you'll also work we'll in a fast-paced environment and have good organisational skills to deliver to deadlines. you'll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Role Holder will be an Operations analyst within Financial Crime Services performing Sanctions and Anti Money Laundering Checks on Transactions and Customers. Investigate all the alerts received in the screening / filtering application as per Operational procedures and within agreed cut-off times, Identify potential hits and escalate as per standard operating procedure Maintain accurate and appropriate documentation for alerts processed. Monitor queues and ensure that allocated work is completed as per agreed timelines. 3-8 years of e xperience in AML is perferred.
Posted 2 months ago
2.0 - 7.0 years
5 - 9 Lacs
Gurugram
Work from Office
Invoice to Pay Assistant Job ID 309481 Date posted 06/04/2025 Location : Gurgaon, India Category FINANCE Job Status Salaried Full Time Job Purpose and Impact The Support Staff, Accounts Payable / Accounts Receivable Process job performs routine administrative tasks in support of the organizations accounts payable or accounts receivable processes to enable accurate financial transactions, efficient cash flow management and compliance. Working under general supervision for routine administrative tasks, this job helps maintain financial records, resolve billing discrepancies, generate invoices, or verify and process invoices. This job also works closely with internal cross functional teams to facilitate billing or invoicing operations and delivers excellent customer service externally. Key Accountabilities INVOICING: Assists in the preparation, generation or processing of invoices, ensuring accuracy and adherence to billing policies and procedures. CUSTOMER SERVICE: Responds to routine customer or supplier inquiries regarding billing or invoicing, providing timely and accurate information and addressing any concerns or disputes. BALANCE RECONCILIATION: Partners to process and reconcile accounts receivable balances using established administrative procedures, maintaining accuracy and investigating discrepancies. DOCUMENTATION: Supports the maintenance of billing or invoicing records and documentation, assuring proper filing and organization for easy retrieval and audit purposes. RECORDS MAINTENANCE: Assists with maintaining financial records related to accounts payable or accounts receivable processes in line with applicable policies, procedures and regulatory requirements. COLLABORATION: Collaborates with cross functional teams to timely and accurately process customer or supplier payments. Qualifications Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.
Posted 2 months ago
1.0 - 6.0 years
4 Lacs
Hyderabad
Work from Office
About the team The mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners Buyers, Brands, Vendors, Sellers, and Employees in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally. SEPO operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment. These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. SEPO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. 1+ years of customer service experience Speak, write, and read fluently in English Experience with Microsoft Office products and applications Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience in payments or e-commerce Demonstrated problem solving and analytical skills Proven ability to work productively and efficiently in an independent setting Proven ability to clearly communicate with managers and associates at all levels Global perspective and solid understanding of business objectives Excellent attention to detail and work with the highest level of accuracy
Posted 2 months ago
13.0 - 22.0 years
14 - 16 Lacs
Kalol
Work from Office
Job Title: PMA - Manager Production (Injectables) Business Unit: SGO Grade G10 Location: Halol-1 Key Responsibilities Position Summary - This role is responsible for managing and overseeing critical aspects of the production process, ensuring adherence to quality standards and regulatory compliance. Authorize to sign as a doer/ reviewer and approval in following documents CAPA, Investigation and UPD closure Impact and Risk Assessment, Justification, FMEA Any other documents required for the execution of activities To involve, prepare, review of Investigation and to give compliance of Investigation Handling of incident, investigation, cross functional incident and investigation Handling of corrective and preventive action Handling of impact analysis and to give compliance of investigation report and UPD To undergo functional training, cGMP training or any other training identified as per schedule Any other responsibility assigned by department head after ensuring the relevant training status Travel Estimate As required Job Scope Job Requirements Educational Qualification B. Pharm / M. Pharm Experience Tenure : 14+ Years
Posted 2 months ago
4.0 - 6.0 years
7 - 8 Lacs
Pune
Work from Office
Job Description Visiting to manufacturing facility to ensure that activities are being carried out by following GMP requirements and as per approved procedures. Line clearance for the process operation during manufacturing activity. To ensure that facilities are maintained to be GMP ready always. Follow-up to close the findings as per established procedures. To identify new procedures along with Manufacturing team and ensuring implementation and also do the gap analysis in existing procedures Review initiation of QMS elements like change control, deviation, CAPA investigation etc Preparation and review of APQR of manufactured products. Work Experience 4 to 6 years i Education Masters Post Graduation in Biotechnology Competencies 2. Innovation Creativity 4. Developing Talent 5. Result Orientation 8. Stakeholder Management
Posted 2 months ago
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