International voice support

Job Description

We are hiring for International Voice Support Executives for our Gurugram and Mumbai locations. The ideal candidates should have 1–5 years of experience in handling international voice processes, preferably in BPO or customer support roles. Responsibilities include managing inbound and outbound calls with customers from global regions such as the US, UK, or Australia, resolving queries related to products, services, billing, or technical issues while ensuring high customer satisfaction and adherence to SLAs. Candidates must possess excellent verbal communication skills in English , preferably with a neutral or international accent, and should be comfortable working in 24×7 rotational shifts , including night shifts. Familiarity with CRM or ticketing tools, along with a customer-first attitude, is essential. Immediate joiners with strong interpersonal skills and a proactive approach to handling customer interactions are preferred. Show more Show less