Posted:19 hours ago|
Platform:
Work from Office
Full Time
- Excellent Communication and grammatical skills in English.
- Prior experience in US/UK/Australian voice process.
- Fluent English Communication Skills (verbal & written) must be clear, confident, and neutral/accent-neutral.
- Experienced are welcome Only !!!
- Immediate joiners only.
- Candidates who are in Bangalore are only preferred.(No Relocation allowed)
- Handle inbound queries from customers in a professional and friendly manner.
-Identify and resolve customer complaints by providing timely solutions.
-Maintain a high level of customer satisfaction by addressing inquiries promptly.
-Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.
-Work collaboratively with cross-functional teams to resolve escalated issues.
Wroots Global
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