International Voice Process | Tech Mahindra | 4.5 LPA | Hitech City

1 - 6 years

2 - 4 Lacs

Posted:3 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Immediate Hirings for Tech Mahindra. Position : International Voice Process Technical support Customer support Experience : 1+ Years Package : Upto 4.4 LPA Working Days : 5 Days Shifts : Night (Rotational Shifts) Location : Hitech City, Hyderabad ** 2-Way Cab Provided(Radius 30 KMS)** Key Responsibilities: Handle inbound and outbound calls for international clients with professionalism and accuracy. Provide information, assistance, and resolution for customer queries regarding products and services. Follow standard operating procedures to ensure consistent and high-quality service. Maintain detailed records of customer interactions in the CRM system. Work collaboratively with internal teams to escalate and resolve complex issues. Ensure customer satisfaction by addressing concerns effectively and efficiently. Troubleshoot the technical issues of the candidates Contact: Anuhya : 9030750793 Pavan HR: 9100866258 Saniya : 7075815849 040 4121 9999

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