International Voice Process

0 - 3 years

3 - 4 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive – Walk-in Drive (Voice Process)

Job Location: Ahmedabad, Gujarat (On-site)

Walk-in Location: Ahmedabad

Employment Type: Full-time | Rotational Shifts
Experience: 0–3 years (Freshers can apply)

About the Role:
We are conducting a walk-in drive at Jabalpur for the position of Customer Support Executive for our Ahmedabad location. The role includes managing customer queries through voice and non-voice channels, delivering accurate information, and ensuring high-quality customer service.

Responsibilities:

  • Handle inbound and outbound customer calls
  • Respond to customer queries via phone, email, or chat
  • Resolve issues promptly and professionally
  • Maintain clear and polite communication at all times
  • Work in rotational shifts (night shifts may be required)

Requirements:

  • Strong communication skills in English/Hindi/Regional language
  • Basic computer proficiency and good typing speed
  • Ability to work in rotational shifts
  • Open to graduates and undergraduates

Salary & Benefits:

  • Competitive salary based on experience
  • Incentives and performance-based bonuses
  • Career growth and internal promotion opportunities

Job Type: Permanent

Pay: ₹28,000.00 - ₹40,000.00 per month

Benefits:

  • Provident Fund

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Location:

  • Ahmedabad, Gujarat (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)

Work Location: In person

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