Responcibilities Manage end-to-end processing tasks including reviewing documents, activating profiles, offer letter creation and raising support tickets Coordinate post-orientation steps for new hires Communicate professionally via email and respond promptly to internal and external queries Perform quality checks and self-audit work to maintain high accuracy Collaborate with clients to understand expectations and deliver accordingly Support team quality by reviewing peer deliverables for accuracy Resolve queries independently using available documentation and guidelines Handle multiple tasks efficiently and meet all assigned deadlines Create and share reports as and when required. Demonstrate a customer-focused approach in all tasks Work effectively with a diverse team across locations Team Work Collaborate with team members to enhance overall performance and ensure adherence to quality standards Provides support identifying and eliminating errors, fostering zero-defect culture Engages in continuous professional development to stay updated on best practices, industry standards, and quality methodologies Demonstrates strong interpersonal and communication skills to effectively manage relationships with team members and clients Strong interpersonal people management skills & client management skills. Exercises sound decision-making and strategic thinking to recommend actionable plans that drive quality improvements and align with organizational goals Time Management Responds promptly and thoroughly to requests, findings, and communications Effectively manages multiple tasks ensuring timely completion with accuracy Ensures 100% adherence to deadlines for reports, audits, and process evaluations, maintaining compliance with SLAs and organizational standards Meets 100% of external deadlines. Qualifications Bachelor’s degree (required) 1–2 years of experience in HR Operations, specifically in offer management (preferably for the US region) Familiarity with HR administrative processes, ATS, and HRIS tools Proficiency in MS Office (Word, Excel) and Adobe Acrobat Strong verbal and written communication skills Experience in creating and handling Excel reports Must have skills Excel Skills good communication ATS and HRMS Tool knowldge
Role Summary Reporting to the Head of Finance, the Payroll Data Specialist will manage the monthly adjustments for a multi-site organisation. They will be responsible for the input and verification of the payroll for Unifi Aviation UK, Unifi Aviation Ireland and Up & Away Aviation Detailing, processing in a timely manner, using an outsourced payroll bureau. The role holder will ensure all payroll information is completed accurately and in a timely manner. Key Responsibilities Payroll Data Processing Manage the relationship with our payroll bureau Oversee the input of all data from Kronos into the payroll portal Manage the data input of forecast hours paid Processing of prior month adjustments eg advances and other adjustments Processing of Leavers’ Holidays and withholding of monies for Returns of Passes and/or Uniforms Manage the mid month adjustments of pay as an interim until full integration of systems capabilities is live Monitoring and maintaining the helpdesk ticketing system– ensuring issues assigned to the payroll function are resolved and/or escalated where necessary in a timely manner Query resolution – investigation, solving of payroll discrepancies, communicating findings with internal customers and key stakeholders. Submission of Attachment of Earnings notices to the payroll bureau and request for payments to the Finance Team Maintain a good understanding of pay regulations and working with the payroll bureau to ensure the business remains compliant with current legislation. Review of payroll outputs prior to approval of payroll runs. Manage three payrolls within the One View payroll portal Responsible for any Off-Cycle Payrolls as required Reporting Compiling payroll data and producing payroll reports in line with business requirements using the analysis reports provided by the bureau. Nominal Journal preparation Analysis of payroll variances prior to approval of payroll month on month and investigation with HR Health insurance, company car reporting, other benefits and P11Ds submissions in the interim until this function becomes fully payrolled April 2026 Provide accrual data to finance at month end by 3rd of month Pension Manage all new pension enrolments, postponements, opt-ins and opt-outs Balancing and submission of pension contributions Understanding of pensions regulations in line with Automatic Enrolment Management of pension communications to employees Pension control account reconciliation Other Liaise with HM Revenue & Customs and the Pensions Regulator as required for any queries that should arise and ensure that matters are resolved to full conclusion Work in close collaboration with Operations, HR and Finance team members to ensure a positive employee experience for all employees on the payroll. Liaise with other key stakeholders across the business Ability to continually analyse process, suggest improvements and implement to conclusion Other tasks as required as befits the role and development. Key Skills & Qualifications Advanced skills in Microsoft Excel as minimum; Power Query and/or Power BI desirable Good mathematics to assist with employees pay calculation queries Computer literacy in using Microsoft Office suite Deductive reasoning for analyzing raw payroll data and using it to develop and refine payroll policies Conflict resolution for dealing with disputes between employees and managers pay enquiries Monitor and maintain compliance of internal controls and audit requirements Input into Payroll budgeting and forecasting processes Person Specification High attention to detail and accuracy High levels of integrity and confidentiality Organized work ethic and multi-tasking Written and verbal communication, including active listening and report writing Proven organization skills and ability to prioritize Ability to work on own initiative, hitting deadlines in line with payroll calendar (which can include weekend deadlines in some months) Working autonomously, able to problem solve and demonstrate operational and strategic skills Ability to continuously improve current system or controls Qualifications Graduate in any stream Must have skills Advanced skills in Microsoft Excel Reporting and Dashboard RCA CAPA SOP Writing, Checklist and Various Tracker Preparation Good to have skills Transition Experience
We are seeking a driven problem solver and stakeholder leader with strong techno-functional capabilities, bringing a passion for transforming HR service delivery through innovative HRIS solutions. This role demands more than technical know-how, it requires someone who thrives on improving processes, solving complex challenges, and delivering measurable impact across the employee lifecycle. As a techno-functional expert, you will be at the forefront of evolving our shared services, blending systems knowledge with operational insight to optimize performance, simplify user journeys, and elevate employee experience. You’ll work closely with the cross-functional teams and senior stakeholders to design and embed scalable, future-ready HRIS solutions that support our fast-paced, people-first organization. Your leadership and initiative will directly shape how we deliver HR services, ensuring efficiency, agility, and alignment with our strategic goals. This position focuses on enhancing efficiency and productivity across the shared services landscape by improving processes and systems—particularly through people platforms such as HRIS. The ideal candidate expected to be a self-starter who will bridge the gap between technology and HR operations, driving improvements that directly impact employee experience, operational effectiveness, and service delivery. They will play a critical role in optimizing the employee lifecycle and ensuring the smooth and effective operation of our shared services. Accountabilities:- Individual Contribution Role Drive and priorities' business process Improvement: - Evaluate and analyze current processes across the shared services landscape to identify areas for improvement. Deliver all processes relating to the release management lifecycles of our strategic systems which is not limited to the HRIS but this is at the heart and at a center of any design Develop and implement strategies to optimize processes, ensuring they are both efficient and effective. This includes any manual processes as well as inefficient legacy designs Collaborate with departments to understand their unique challenges and requirements within the employee lifecycle or associated processes. Maintain and project manage the continuous improvement plan and work within digital transformation to input and understand the overall IT roadmap and how it fits within the business roadmap Systems Efficiency & Data governance - Ensure that people platforms, such as HRIS, are correctly configured to support optimized processes. Identify and implement system enhancements to improve functionality and user experience. through security patches and bug fixes Work closely with IT and other stakeholders to integrate systems and streamline operations.in terms of integration options and data flows Training and Documentation Develop comprehensive documentation for optimized processes and systems. Organize the collateral to ensure colleagues are trained on new processes and systems, ensuring they understand and can effectively utilize the tools provided. Drive improved SOPs , user guides and WRGs to Provide ongoing support and training for our colleagues as needed to maintain high levels of efficiency and productivity through SMEs and system administrators Reporting and Metrics:- Develop metrics and reporting tools to measure efficiency improvements and productivity gains. Key metric is training issue trends tickets on our systems Regularly report on performance improvements to the Head of People and other stakeholders including the CSSO Deliver benchmarking and target KPIs including business impact understanding re critical processes to support service to delivery management Stakeholder Collaboration:- Work closely with departmental heads and colleagues to understand their processes and requirements through joining team meetings or proactive workshops. Key to communicate the change in business speak and explain the “why” in terms of communication Foster a collaborative environment to encourage buy-in and support for process changes. This can be achieved by being an evangelist for the ideas process at all levels of the organisation Continuous Improvement:- Establish a culture of continuous improvement by encouraging feedback and suggestions for further enhancements. There are user groups for the systems which can be utilized to support this culture Stay abreast of industry best practices and emerging trends to keep client at the forefront of process and systems optimization. Highlight any solutions to team development and enhancements within the virtual team you will work within. Consider the multi-language as an example of design principles within the Client SKILLS :- Overall, 10-12 years of work experience with 5yrs into Project management, Process improvement & Solution designing at functional level into HRIS space Self-starter & Experience in a shared services environment. Knowledge of Lean, Six Sigma, or other process improvement methodologies. Experience with data /process analysis and performance reporting tools. Demonstrate expertise in leading and managing both internal and external clients & team Manage assigned part of the process according to company methodology and agreed transformation plan Collaborate with client team to understand process challenges and issue resolution Engage with designated stakeholders to gather and finalize commitments (process design, technology enhancements, process standardization, etc.). Strong interpersonal and communication skills (both written and spoken) Maintains collaborative relationships with internal and external stakeholders Demonstrated ability to meet business goals Should be flexible to work in shifts Problem solving skill mind set Shift: UK Shift, with flexibility to work on-demand as per project need. Qualifications Graduate/ post-graduate in any discipline, preferrable Human Resources Overall, 10-12 years of work experience with 5yrs into Project management, Process improvement & Solution designing at functional level into HRIS space Must have skills experience in Project management, Process improvement & Solution designing at functional level into HRIS space Experience with data /process analysis and performance reporting tools. Self-starter & Experience in a shared services environment. Strong interpersonal and communication skills (both written and spoken) Good to have skills Exposure in PeopleXD
Responcibilities Manage end-to-end processing tasks including reviewing documents, activating profiles, offer letter creation and raising support tickets Coordinate post-orientation steps for new hires Communicate professionally via email and respond promptly to internal and external queries Perform quality checks and self-audit work to maintain high accuracy Collaborate with clients to understand expectations and deliver accordingly Support team quality by reviewing peer deliverables for accuracy Resolve queries independently using available documentation and guidelines Handle multiple tasks efficiently and meet all assigned deadlines Create and share reports as and when required. Demonstrate a customer-focused approach in all tasks Work effectively with a diverse team across locations Team Work Collaborate with team members to enhance overall performance and ensure adherence to quality standards Provides support identifying and eliminating errors, fostering zero-defect culture Engages in continuous professional development to stay updated on best practices, industry standards, and quality methodologies Demonstrates strong interpersonal and communication skills to effectively manage relationships with team members and clients Strong interpersonal people management skills & client management skills. Exercises sound decision-making and strategic thinking to recommend actionable plans that drive quality improvements and align with organizational goals Time Management Responds promptly and thoroughly to requests, findings, and communications Effectively manages multiple tasks ensuring timely completion with accuracy Ensures 100% adherence to deadlines for reports, audits, and process evaluations, maintaining compliance with SLAs and organizational standards Meets 100% of external deadlines. Qualifications Bachelor’s degree (required) 2–5 years of experience in HR Operations, specifically in offer management (preferably for the US region) Familiarity with HR administrative processes, ATS, and HRIS tools Proficiency in MS Office (Word, Excel) and Adobe Acrobat Strong verbal and written communication skills Experience in creating and handling Excel reports Must have skills Excel Skills good communication ATS and HRMS Tool knowldge
Review & process invoices along with providing the resolutions for the invoices & releasing the invoices for payment Resolve vendor queries and requests coming via emails/ tickets with the agreed SLA Review and validate essential of valid invoices like supplier details, PO, bank account, invoice #, date, etc. Maintain a tracker of exceptions and ensure invoices/ queries are handled based on the exception tracker Maintain exception logs for process related exceptions as and when they occur for knowledge retention Independently perform transactional tasks which support the compliance, planning & execution of assigned processes Provides internal and external customer service to resolve invoicing or vendor matters to ensure timely payment of vendor bills Participates in the month and quarterly close processes ensuring accurate and timely creation of all invoices Actively looks for ways to improve processes and drive efficiency within the department Is responsible for overseeing ad-hoc tasks and functions within the department Must have skills excel comms Invoice processing