International Voice Process

4 years

2 - 4 Lacs

Posted:13 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for enthusiastic and customer-focused professionals to join our International Voice Process Team. If you have excellent communication skills, enjoy solving customer queries, and want to build a rewarding career with global exposure, this is the right opportunity for you!

Key Responsibilities

  • Handle inbound and outbound calls for international customers.
  • Provide accurate information, resolve queries, and ensure customer satisfaction.
  • Maintain professionalism and empathy while addressing customer concerns.
  • Document customer interactions and follow up for timely resolutions.
  • Meet performance targets such as call quality, response time, and customer feedback.

What We’re Looking For

  • Experience: 6 months to 4 years in International Voice / BPO / Customer Support.
  • Communication: Exceptional verbal communication skills in English.
  • Attitude: Positive, energetic, and willing to work in night shifts.
  • Skills: Active listening, problem-solving, and customer empathy.
  • Education: Any graduate/undergraduate can apply.

Why Join Us?

✨ Attractive salary & incentives structure
✨ Opportunity to work with global clients and build international exposure
Skill development programs & growth opportunities within the company
✨ A friendly, dynamic & supportive work culture✨ Night shift allowance + performance bonuses

Perks & Benefits

  • Competitive CTC with incentives
  • Health insurance & employee wellness programs
  • Transport facilities (as per company policy)
  • Paid training with certification
  • Fast-track career growth opportunities

Ready to Build Your Global Career?

If you are passionate about customer service and ready to work in an exciting international environment, we would love to hear from you!

Apply now and be a part of our amazing team.

Job Types: Full-time, Permanent

Pay: ₹250,000.00 - ₹450,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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