International Voice Process Executive

0 - 2 years

2 - 4 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary:

This role offers an opportunity to utilize your communication skills, contribute to a global customer service environment, and grow professionally within a supportive work culture.

Key Responsibilities:

  • Handle inbound and outbound calls with international customers.
  • Provide excellent customer service by addressing inquiries and resolving issues.
  • Maintain a positive and confident demeanor while interacting with customers.
  • Adhere to company protocols and guidelines for international voice processes.
  • Meet performance targets related to call quality and customer satisfaction.
  • Participate in professional training to enhance skills and knowledge.
  • Contribute to a supportive work culture and team environment.

Qualifications / Requirements:

  • Excellent English communication skills (written and verbal).
  • Freshers and experienced candidates are welcome to apply.
  • A positive attitude and a confident personality.
  • Willingness to learn and adapt to new processes.
  • Commitment to achieving performance excellence.
  • High school diploma or equivalent.

Preferred Skills / Attributes:

  • Prior experience in a customer service role.
  • Familiarity with international voice processes.
  • Strong problem-solving abilities.
  • Ability to work effectively in a team environment.
  • Adaptability to a fast-paced work environment.

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Staffing and Recruiting

Frankfurt Germany

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