International Voice Process Executive

ti Steps

0 - 2 years

2 - 4 Lacs

karur

Posted:3 hours ago| Platform:

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Skills Required

bpo customer service bpo voice international process us voice process international calling international call center voice process international voice international voice process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

This role offers an opportunity to utilize your communication skills, contribute to a global customer service environment, and grow professionally within a supportive work culture.

Key Responsibilities:

Handle inbound and outbound calls with international customers.
Provide excellent customer service by addressing inquiries and resolving issues.
Maintain a positive and confident demeanor while interacting with customers.
Adhere to company protocols and guidelines for international voice processes.
Meet performance targets related to call quality and customer satisfaction.
Participate in professional training to enhance skills and knowledge.
Contribute to a supportive work culture and team environment.

Qualifications / Requirements:

Excellent English communication skills (written and verbal).
Freshers and experienced candidates are welcome to apply.
A positive attitude and a confident personality.
Willingness to learn and adapt to new processes.
Commitment to achieving performance excellence.
High school diploma or equivalent.

Preferred Skills / Attributes:

Prior experience in a customer service role.
Familiarity with international voice processes.
Strong problem-solving abilities.
Ability to work effectively in a team environment.
Adaptability to a fast-paced work environment.

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