International Voice Process Executive

0 - 2 years

1 - 4 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Good Knowledge of Insurance processing (US)

Good Reading Comprehension i.e. ability to read text, understand its meaning and process it

Has prior experience in back office operations

Should meet the daily Production Target defined in the process

Ensure accuracy, touch time and other applicable service levels of the transactional

processing

Flexible for Shift rotations and 5 days a week working if required should support on

weekends (Saturday and Sunday). No Indian Holidays

Should be able to perform in multiple processes

Escalate any deviation to defined process & seek immediate assistance

5. Language Expertise Good written & verbal English communication skills

Excellent comprehension of written English, documents

6. Essential Skills

Excellent Verbal & Written communication with neutral accent.

Must have prior experience in international calling, preferable US.

Domain expert in Insurance- USA.

Computer skills – Windows OS, MS office 2003, Image Applications, Etc.

Should understand customer Quality & productivity expectations

Quick learner and adapt to changes quickly

Good Typing Skills ( 30/35 words per minute)Role & responsibilities

Preferred candidate profile

Immediate joiner

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