Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in chennai
>
Access Healthcare
>
International Voice Process Executive - Customer support Executive

International Voice Process Executive - Customer support Executive

Access Healthcare

1 - 6 years

2 - 5 Lacs

chennai

Posted:-1 days ago| Platform:

Apply

Skills Required

us voice process international voice process us calling us process communication skills customer support representation international bpo international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

"Greetings from ACCESS HEALTHCARE!!

Job Opportunity:

-Experience: Minimum 1 year experience in International Voice - Outbound calls

- Immediate Joiner or 15 days' notice period accepted

- Relieving letter not mandatory

Night Shift

Location:

Package

Benefits

Key Responsibilities:

Handle inbound and outbound customer calls efficiently and professionally.
Provide accurate information about products, services, policies, and procedures.
Resolve customer complaints and issues promptly, escalating when necessary.
Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
Document all customer interactions accurately in the CRM system.
Meet or exceed individual and team performance targets such as call quality, average handling time, and customer satisfaction.
Adhere to company guidelines and processes to ensure compliance and quality standards.
Continuously improve product knowledge and communication skills.
Work collaboratively with team members and other departments to resolve complex issues.

Preferred candidate profile

Excellent verbal and written communication skills in English (additional languages are a plus).
Prior experience in a customer support or call center environment preferred.
Strong problem-solving abilities and a customer-first mindset.
Candidates have to join within a week
Flexible to work in US shifts.

Perks & Benefits

Two way cab facilities will be provided

Fixed week off on Saturday & Sunday

Medical Insurance

Domestic voice process not recommended

Please share your updated resume to below contact,

Best Regards,

Priya HR

Talent Acquisition | Access Healthcare

6381559861

More Jobs at Access Healthcare

Hiring of Medical coding @ Access Healthcare

Chennai

3 - 8 yrs

INR 8 - 13 Lacs

Hiring HCC Coder / QA

Chennai

1 - 6 yrs

INR 2 - 7 Lacs

AR caller - Hospital Billing

Chennai

1 - 3 yrs

INR 2 - 5 Lacs

Medical Coding Experience 1 - 6 yrs

Pune, Chennai, Coimbatore

1 - 6 yrs

INR 2 - 7 Lacs

Accounts Payable Associate

Chennai

1 - 4 yrs

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.