Tele Caller

Sree Vidyanikethan Educational Trust (SVET)

1 - 3 years

2 - 3 Lacs

hyderabad

Posted:-1 days ago| Platform:

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Skills Required

telecalling calling inbound calls outbound calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

telecaller

Telecaller Role:

Telecaller

Outbound calling
: Making calls to potential or existing customers to generate leads, sell products, or conduct surveys.
Inbound calling
: Receiving calls from customers to answer queries or provide support.
Maintaining records
: Updating customer information, call logs, and status reports.
Achieving targets
: Meeting daily, weekly, or monthly calling and conversion targets set by the organization.
Customer relationship
: Building rapport with customers to enhance trust and future sales opportunities.

Key Responsibilities of a Telecaller:

Calling potential customers
to explain products or services.
Following up on leads
generated through marketing or referrals.
Answering incoming calls
from customers with inquiries.
Listening actively
and understanding customer requirements.
Providing accurate information
about the product or service.
Maintaining detailed records
of calls and customer interactions.
Handling objections
and convincing customers effectively.
Achieving sales or call targets
consistently.
Conducting surveys
or collecting feedback as required.
Coordinating with the sales or support team
when necessary.

Skills Required:

Good communication skills (especially in the required language)
Patience and persistence
Basic computer skills (CRM software, Excel, etc.)
Convincing ability
Positive attitude
Time management and discipline

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