International Voice Associate

Job description

Graduates who possess exceptional and excellent communication skills are welcome to apply.

• International Logistic Process
• Excellent Communication Skills Required
• Lucrative Incentives
• Training will be provided
• 5 Days working
• Inbound Process

Responsibilities

• Contact potential or existing customers to inform them about services using scripts.
• Handle inbound calls from potential customers interested in our services.
• Provide detailed information about our products or services, addressing any questions or concerns the customer may have.
• Understand customer needs and recommend the most suitable services to meet those needs.
• Effectively communicate the features, advantages, and benefits of our offerings to potential customers.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Negotiate pricing, terms, and agreements with clients to close sales and achieve revenue targets.
• Enter and update customer information in the database.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.
• Prepare and submit accurate sales reports, forecasts, and other documentation as required by management.
• Utilize persuasive selling techniques to convert inquiries into sales.
• Conduct product demonstrations and presentations to showcase the features, benefits, and value proposition of our Services.
• Develop a deep understanding of our services and effectively communicate their value propositions to clients.

Requirements

• Candidates with excellent communication skills and fluency in English Speaking are highly welcome.
• Proven experience in a sales/customer service role is a Plus.
• Proven track record of successfully meeting sales quota over the phone.
• Goal-oriented mindset with a drive to achieve and exceed sales targets
• Ability to learn about services and describe/explain them to prospects.
• Excellent knowledge of English.
• Flexibility to work in shifts, including late nights and weekends.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Job Types: Full-time, Permanent

Pay: From ₹21,500.00 per month to ₹23,000.00 per month

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Provident Fund

Compensation Package:

• Yearly bonus

Schedule:

• Night shift
• Early Morning Shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹21,500.00 - ₹23,000.00 per month

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Night shift
• Rotational shift

Supplemental Pay:

• Yearly bonus

Experience:

• International voice process: 1 year (Required)

Language:

• English (Required)

Location:

• Mohali, Punjab (Required)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person