We are hiring for the "Quality Analyst" profile for our Mohali office. Job Responsibilities- Participate in the design of call monitoring formats and quality standards. Performs call monitoring and provides feedback to the agents. Use a quality monitoring data management system to compile and track performance at team and individual levels. Perform monitoring of customer care email responses. Participate in customer and client listening programs to identify customer needs and expectations. Provide actionable data to various internal support groups as needed. Prepare and analyze internal and external quality reports for management staff review. Perform other duties as assigned. Qualification and Skills Set- Minimum 3 years of relevant Experience. Bachelor Degree a must. Excellent verbal, written and interpersonal communication skills; Must be self-motivator and self-starter; Exceptional listening and analytical skills; Solid time management skills; Must be proficient with Microsoft Office (intermediate Word, basic Excel); Job Types: Full-time, Permanent Pay: ₹28,000.00 - ₹35,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Manauli, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: Call Auditing: 3 years (Required) Work Location: In person

The candidate should have an experience of 1-3 years in the Admin profile only. He should have his own vehicle Cab management Bank related works Government office-related works Office admin work Requirements:- Open to travel Confident Own bike Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Day shift Fixed shift Monday to Friday Morning shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Manauli, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total Work: 2 years (Required) Work Location: In person

The candidate should have an experience of 1-3 years in the Admin profile only. He should have his own vehicle Cab management Bank related works Government office-related works Office admin work Requirements:- Open to travel Confident Own bike Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Day shift Fixed shift Monday to Friday Morning shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Manauli, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total Work: 2 years (Required) Work Location: In person

Required Driver for KV Marketing Solutions (12 Hours Shift) Job Summary: We are seeking a reliable and punctual driver to provide safe and efficient transportation for employees within the organization. The ideal candidate will be responsible for pick-up and drop-off services, ensuring a comfortable and timely journey for all passengers. Key Responsibilities: - Safely transport employees to and from designated locations according to the assigned schedule. - Conduct routine vehicle inspections and maintain cleanliness and functionality of the vehicle. - Assist passengers with boarding and exiting the vehicle, ensuring their safety at all times. - Follow pre-defined routes and schedules, while also being flexible to adjust based on operational needs. - Adhere to all traffic laws and safety regulations. - Maintain accurate records of daily trips, mileage, and fuel consumption. - Communicate effectively with management regarding any issues or delays. Qualifications: - Valid driver’s license with a clean driving record. - Minimum of [X] years of driving experience, preferably in a corporate or BPO environment. - Strong knowledge of the local area and traffic patterns. - Ability to work flexible hours, including weekends and holidays. - Excellent time management and organizational skills. - Strong interpersonal skills and a friendly demeanor. - Ability to remain calm under pressure and manage unforeseen circumstances. Physical Requirements: - Ability to sit for extended periods during driving shifts. - Capable of assisting passengers with luggage when necessary. Job Types: Full-time, Permanent Pay: Up to ₹16,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: Driving: 2 years (Required) License/Certification: Driving Licence (Required) Location: Mohali, Punjab (Required) Work Location: In person

Required Driver for KV Marketing Solutions (12 Hours Shift) Job Summary: We are seeking a reliable and punctual driver to provide safe and efficient transportation for employees within the organization. The ideal candidate will be responsible for pick-up and drop-off services, ensuring a comfortable and timely journey for all passengers. Key Responsibilities: - Safely transport employees to and from designated locations according to the assigned schedule. - Conduct routine vehicle inspections and maintain cleanliness and functionality of the vehicle. - Assist passengers with boarding and exiting the vehicle, ensuring their safety at all times. - Follow pre-defined routes and schedules, while also being flexible to adjust based on operational needs. - Adhere to all traffic laws and safety regulations. - Maintain accurate records of daily trips, mileage, and fuel consumption. - Communicate effectively with management regarding any issues or delays. Qualifications: - Valid driver’s license with a clean driving record. - Minimum of [X] years of driving experience, preferably in a corporate or BPO environment. - Strong knowledge of the local area and traffic patterns. - Ability to work flexible hours, including weekends and holidays. - Excellent time management and organizational skills. - Strong interpersonal skills and a friendly demeanor. - Ability to remain calm under pressure and manage unforeseen circumstances. Physical Requirements: - Ability to sit for extended periods during driving shifts. - Capable of assisting passengers with luggage when necessary. Job Types: Full-time, Permanent Pay: Up to ₹16,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: Driving: 2 years (Required) License/Certification: Driving Licence (Required) Location: Mohali, Punjab (Required) Work Location: In person

Job description Graduates who possess exceptional and excellent communication skills are welcome to apply. International Logistic Process Excellent Communication Skills Required Lucrative Incentives Training will be provided 5 Days working Inbound Process Responsibilities Contact potential or existing customers to inform them about services using scripts. Handle inbound calls from potential customers interested in our services. Provide detailed information about our products or services, addressing any questions or concerns the customer may have. Understand customer needs and recommend the most suitable services to meet those needs. Effectively communicate the features, advantages, and benefits of our offerings to potential customers. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Negotiate pricing, terms, and agreements with clients to close sales and achieve revenue targets. Enter and update customer information in the database. Go the “extra mile” to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful information. Prepare and submit accurate sales reports, forecasts, and other documentation as required by management. Utilize persuasive selling techniques to convert inquiries into sales. Conduct product demonstrations and presentations to showcase the features, benefits, and value proposition of our Services. Develop a deep understanding of our services and effectively communicate their value propositions to clients. Requirements Candidates with excellent communication skills and fluency in English Speaking are highly welcome. Proven experience in a sales/customer service role is a Plus. Proven track record of successfully meeting sales quota over the phone. Goal-oriented mindset with a drive to achieve and exceed sales targets Ability to learn about services and describe/explain them to prospects. Excellent knowledge of English. Flexibility to work in shifts, including late nights and weekends. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent communication and interpersonal skills . Cool-tempered and able to handle rejection. Outstanding negotiation skills with the ability to resolve issues and address complaints. Job Types: Full-time, Permanent Pay: From ₹22,000.00 per month to ₹25,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Compensation Package: Yearly bonus Schedule: Night shift Early Morning Shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: From ₹25,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Yearly bonus Experience: International voice process: 1 year (Required) Language: English (Required) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) Work Location: In person

Job Title: IT Networking Engineer Location: Mohali Job Type: Full-time Responsibilities:- Design, configure Windows , LINUX, iOS, and maintain the organization’s network infrastructure, including hardware devices such as printers, routers, switches, Sophos firewalls, and load balancers. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Implement and manage network protocols such as TCP/IP, VLANs, VPNs, DHCP, and DNS. Monitor network performance and troubleshoot issues, ensuring uptime, reliability, and security. Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. Select and implement security tools, policies, and procedures in conjunction with the company’s security team Liaise with vendors and other IT personnel for problem resolution. Maintenance of CCTV cameras time to time. Requirements and skills:- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience as a Network Engineer or similar role in designing and managing enterprise-level networks. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills Solid understanding of networking protocols and technologies (e.g., TCP/IP, BGP, OSPF, MPLS). Hands-on experience with monitoring, network diagnostic and network analytics tools. CCNA certification preferred. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Computer networking: 2 years (Required) total work: 2 years (Required) Language: English (Preferred) License/Certification: CCNA (Required) Location: Mohali, Punjab (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Manauli, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Computer networking: 2 years (Required) Total: 1 year (Preferred) Location: Manauli, Mohali, Punjab (Preferred) Work Location: In person

Job description Graduates who possess exceptional and excellent communication skills are welcome to apply. International Logistic Process Excellent Communication Skills Required Lucrative Incentives Training will be provided 5 Days working Inbound Process Responsibilities Contact potential or existing customers to inform them about services using scripts. Handle inbound calls from potential customers interested in our services. Provide detailed information about our products or services, addressing any questions or concerns the customer may have. Understand customer needs and recommend the most suitable services to meet those needs. Effectively communicate the features, advantages, and benefits of our offerings to potential customers. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Negotiate pricing, terms, and agreements with clients to close sales and achieve revenue targets. Enter and update customer information in the database. Go the “extra mile” to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful information. Prepare and submit accurate sales reports, forecasts, and other documentation as required by management. Utilize persuasive selling techniques to convert inquiries into sales. Conduct product demonstrations and presentations to showcase the features, benefits, and value proposition of our Services. Develop a deep understanding of our services and effectively communicate their value propositions to clients. Requirements Candidates with excellent communication skills and fluency in English Speaking are highly welcome. Proven experience in a sales/customer service role is a Plus. Proven track record of successfully meeting sales quota over the phone. Goal-oriented mindset with a drive to achieve and exceed sales targets Ability to learn about services and describe/explain them to prospects. Excellent knowledge of English. Flexibility to work in shifts, including late nights and weekends. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent communication and interpersonal skills . Cool-tempered and able to handle rejection. Outstanding negotiation skills with the ability to resolve issues and address complaints. Job Types: Full-time, Permanent Pay: From ₹22,000.00 per month to ₹25,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Compensation Package: Yearly bonus Schedule: Night shift Early Morning Shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: From ₹25,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Yearly bonus Experience: International voice process: 1 year (Required) Language: English (Required) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) Work Location: In person

Job Title: IT Networking Engineer Location: Mohali Job Type: Full-time Responsibilities:- Design, configure Windows , LINUX, iOS, and maintain the organization’s network infrastructure, including hardware devices such as printers, routers, switches, Sophos firewalls, and load balancers. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Implement and manage network protocols such as TCP/IP, VLANs, VPNs, DHCP, and DNS. Monitor network performance and troubleshoot issues, ensuring uptime, reliability, and security. Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. Select and implement security tools, policies, and procedures in conjunction with the company’s security team Liaise with vendors and other IT personnel for problem resolution. Maintenance of CCTV cameras time to time. Requirements and skills:- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience as a Network Engineer or similar role in designing and managing enterprise-level networks. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills Solid understanding of networking protocols and technologies (e.g., TCP/IP, BGP, OSPF, MPLS). Hands-on experience with monitoring, network diagnostic and network analytics tools. CCNA certification preferred. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Computer networking: 2 years (Required) total work: 2 years (Required) Language: English (Preferred) License/Certification: CCNA (Required) Location: Mohali, Punjab (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Manauli, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Computer networking: 2 years (Required) Total: 1 year (Preferred) Location: Manauli, Mohali, Punjab (Preferred) Work Location: In person

Job description Graduates who possess exceptional and excellent communication skills are welcome to apply. International Logistic Process Excellent Communication Skills Required Lucrative Incentives Training will be provided 5 Days working Inbound Process Responsibilities Contact potential or existing customers to inform them about services using scripts. Handle inbound calls from potential customers interested in our services. Provide detailed information about our products or services, addressing any questions or concerns the customer may have. Understand customer needs and recommend the most suitable services to meet those needs. Effectively communicate the features, advantages, and benefits of our offerings to potential customers. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Negotiate pricing, terms, and agreements with clients to close sales and achieve revenue targets. Enter and update customer information in the database. Go the “extra mile” to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful information. Prepare and submit accurate sales reports, forecasts, and other documentation as required by management. Utilize persuasive selling techniques to convert inquiries into sales. Conduct product demonstrations and presentations to showcase the features, benefits, and value proposition of our Services. Develop a deep understanding of our services and effectively communicate their value propositions to clients. Requirements Candidates with excellent communication skills and fluency in English Speaking are highly welcome. Proven experience in a sales/customer service role is a Plus. Proven track record of successfully meeting sales quota over the phone. Goal-oriented mindset with a drive to achieve and exceed sales targets Ability to learn about services and describe/explain them to prospects. Excellent knowledge of English. Flexibility to work in shifts, including late nights and weekends. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent communication and interpersonal skills . Cool-tempered and able to handle rejection. Outstanding negotiation skills with the ability to resolve issues and address complaints. Job Types: Full-time, Permanent Pay: From ₹21,500.00 per month to ₹23,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Compensation Package: Yearly bonus Schedule: Night shift Early Morning Shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹21,500.00 - ₹23,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Yearly bonus Experience: International voice process: 1 year (Required) Language: English (Required) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) Work Location: In person

Job description Graduates who possess exceptional and excellent communication skills are welcome to apply. International Logistic Process Excellent Communication Skills Required Lucrative Incentives Training will be provided 5 Days working Inbound Process Responsibilities Contact potential or existing customers to inform them about services using scripts. Handle inbound calls from potential customers interested in our services. Provide detailed information about our products or services, addressing any questions or concerns the customer may have. Understand customer needs and recommend the most suitable services to meet those needs. Effectively communicate the features, advantages, and benefits of our offerings to potential customers. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Negotiate pricing, terms, and agreements with clients to close sales and achieve revenue targets. Enter and update customer information in the database. Go the “extra mile” to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful information. Prepare and submit accurate sales reports, forecasts, and other documentation as required by management. Utilize persuasive selling techniques to convert inquiries into sales. Conduct product demonstrations and presentations to showcase the features, benefits, and value proposition of our Services. Develop a deep understanding of our services and effectively communicate their value propositions to clients. Requirements Candidates with excellent communication skills and fluency in English Speaking are highly welcome. Proven experience in a sales/customer service role is a Plus. Proven track record of successfully meeting sales quota over the phone. Goal-oriented mindset with a drive to achieve and exceed sales targets Ability to learn about services and describe/explain them to prospects. Excellent knowledge of English. Flexibility to work in shifts, including late nights and weekends. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent communication and interpersonal skills . Cool-tempered and able to handle rejection. Outstanding negotiation skills with the ability to resolve issues and address complaints. Job Types: Full-time, Permanent Pay: From ₹21,500.00 per month to ₹23,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Compensation Package: Yearly bonus Schedule: Night shift Early Morning Shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹21,500.00 - ₹23,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Yearly bonus Experience: International voice process: 1 year (Required) Language: English (Required) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) Work Location: In person