International Travel Consultant

Travel Consultant - IGT Solutions (Gurgaon)

About the Job

Travel Consultants

📍 Location:

What You Will Do:

• Manage and service complex domestic and international travel itineraries for customers (primarily via voice/call).
• Book flights, hotels, ground transportation, and travel packages accurately using global distribution systems (GDS) and other reservation tools.
• Provide expert advice on destinations, fares, visa requirements, and travel insurance.
• Process amendments, cancellations, and re-issues efficiently.
• Achieve and exceed defined targets for customer satisfaction and service quality.
• Ensure complete compliance with client and company travel policies and procedures.
• Handle customer queries and resolve issues in a professional and timely manner, ensuring a world-class travel experience.

What You Will Bring:

• 1 to 4 years of proven experience

  in the travel industry, preferably in a Travel Consultant, Travel Sales, or Travel Associate role.

• Excellent verbal and written communication skills in English

  are mandatory.
• Strong knowledge of international travel destinations, airline fares, and basic travel terminology.
• Familiarity with a

  Global Distribution System (GDS)

  such as Amadeus, Sabre, or Galileo is a significant advantage.
• Strong customer service orientation and problem-solving skills.
• Ability to work effectively in a high-pressure, target-driven environment.

Work Details:

• Working Days:

  5 days a week.

• Weekly Off:

  Rotational Week Off (You must be flexible).

• Shift Timings:

  Rotational Shifts (Must be comfortable working in a 24/7 environment, including night shifts/late evening shifts).

Why Join IGT Solutions?

IGT Solutions is a global pure-play Travel Technology organization, providing integrated services and solutions to the world’s leading travel and hospitality brands. We offer:

• A competitive salary package with an opportunity to earn incentives.
• Extensive training on travel products and systems.
• Direct employment with a stable, global organization.
• A dynamic and supportive work culture.
• Opportunities for career growth and professional development in the travel domain.

Ready to help travelers explore the world? Apply Now!

Share your CV to Ritika (8700681529) or Ritika.Gureja@igtsolutions.com

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