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International Technical Support | Blended | WFO

1 - 5 years

2 - 6 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description


Job description-

Hiring for - Service Desk (Technical Support || International Blended)

Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software. Should be Aware of PC/Laptop troubleshooting Both Hardware & Software. - Knowledge of networking and support, VPN, Active Directory.

Qualifications :

  • Experience with Min 6months-5 yrs of exp into technical support for international voice and Email are preferred
  • Should have Excellent Communication Skills with Good Technical Knowledge.
  • Only Immediate joiners are preferred.
  • Work from Office/ Rotational Shift off/ Both side Transportation Provided.

Contact Details

HR Kunika - 7982044693

HR Parmeet - 8130840106

HR Sanskar - 7827333767

If Interested Please drop your cv on the mentioned number.

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Tech Mahindra
Tech Mahindra

Information Technology & Services

Noida

125,000+ Employees

1231 Jobs

    Key People

  • CP Gurnani

    Managing Director & CEO
  • Vivek Agarwal

    Global Head - Strategy and Marketing

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