Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
0.0 - 5.0 years
3 - 4 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) Job Locations : PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE : Rs 2.70 LPA -- FOR-- GRADUATE FRESHERS Rs 4.00 LPA -- GRADUATE with 1+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD / BANGLORE SD WITH YOUR RESUME . Yagyanshi - 9821182648 Laiba 9654201996 Vanshikha 9628373762 Areesha 9628373763 SIYA 7565006262 DIVYA 9821182650 KVC CONSULTANTS LTD NO PLACEMENT CHARGES
Posted 1 month ago
2.0 - 7.0 years
3 - 6 Lacs
Mumbai
Work from Office
SHIFT TIME : US Rotational SHIFTS +NIGHT SHIFT ALLOWANCE Logistics done differently As the Transportation Specialist, you will be responsible for performing all functions of customer service, as well as order entry, daily tracking of loads for all modes of transportation, and freight pay resolution. This position is responsible for resolving issues with shipments from carriers. Review errors, reports and fix them. Involves research and resolution of all issues and documents. Perform data entry or corrections of shipment information to match TMS, tracks and communicates root-cause analysis of issues to support continuous improvement. Monitor carrier performance/compliance issues. Perform data entry and track-and-trace duties Essential Functions: Enter shipment information into the system for approval. Contact clients and preparers of source documents to resolve questions, inconsistencies, or missing data Enter data from source documents into computer following format displayed on screen and enter necessary codes Validate system data for accuracy of shipments. Research, analyze, and identify issues and errors on shipments, collaborating with internal and external parties as needed to resolve issues. Compare data entered with source documents or re-enter data in verification format on screen to detect errors. Work on manifest or bulk upload of invoices for the Spreadsheet Upload Process. Follow and apply all SWIs and process documents. Ensure efficient, accurate, timely and thorough completion of daily, weekly and monthly deliverables across all function of billing process Seek continuous improvement across all functions/processes and accounts. Assist Supervisor with prioritizing workload and update of account status. Qualifications: Bachelors degree required, Technical Skills: Broad range of network and desktop knowledge, including experience with Microsoft Office programs. General Skills: Basic to Intermediate Excel is required. Knowledge of freight bills and freight terms; strong hold on accounts process and operational procedures. Hands-on experience on Freight Billing Process or Transportation is a plus. Excellent communication skills (oral and written); communicate effectively with peers, end users, and external clients. Excellent interpersonal skills: participate in a team environment and build strong working relationships. Good time management skills: ability to follow and create SWIs; multi-task and prioritize workloads; demonstrated analytical capabilities; effectively identify and resolve problems.
Posted 1 month ago
0.0 - 4.0 years
1 - 3 Lacs
Noida, Gurgaon/ Gurugram
Work from Office
INTERNATIONAL VOICE PROCES for Gurgoan/Noida location Any grad/ug with or without exp. can apply English is mandatory Salary - UPTO15-29K inhand 5days working+cab Work from office Interested candidates can call or whatsapp me on 9643923850 @pallavi
Posted 1 month ago
0.0 years
0 Lacs
Kolkata, Ahmedabad, Vadodara
Work from Office
Call on : 8690111447 * Candidate who want to go for higher study abroad can apply * Candidate can apply from pan India * Monday to Friday working * No consulting charges
Posted 1 month ago
0.0 - 5.0 years
5 - 10 Lacs
Gurugram
Remote
Permanent work from home is offered *Candidates who are well versed with French Language *Outstanding verbal & listening skills in English is must *Freshers are welcomed *Salary upto 10Lac PA *Rotational shifts *2 week offs Barkha @ 8851644223 Required Candidate profile Need only B2 Certified candidates *Any dropout/12th pass/UG & Graduate (Fresher & experienced) both can apply *Work from home *Telephonic Interview *Experienced candidates will have added advantage
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Noida
Work from Office
For Teleperformance is hiring for Noida location!!! Opening for International Non Voice If interested please contact Hr Barnali at 7384484039 with keyword "Noida" Responsibilities : Provide resolution to the customers. Manage chat ensuring seamless connections and minimal disruptions Resolve queries and escalate when necessary Maintain confidentiality and adhere to company policies Requirements: Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong problem-solving skills Undergraduate/ Graduate both can apply Fresher and Experienced (minimum 6 months experience on papers) can apply. Ready to work in the rotational shifts ( Night shifts) what we offer: Opportunities for career growth and advancement Paid training Permanent Job One side cab/shuttle provided during odd timings within hiring zone Preferred Candidates; Should have excellent English communication, spoken, reading and writing without MTI (mother tongue influence) Should be tech savvy and smart Should be able to convince and retain customers, and ability to handle customers. Preferred candidates from CBSE board, btech, bsc, bca, ba , bcom. Salary- 20k - 24k inhand Interested candidates can contact and share their CV in whatsapp and mention keyword "Noida" at 7384484039 Please register in the below link to get further job updates. https://myhrms.teleperformancedibs.com/TPRecruitementRegistration HR Barnalie 7384484039
Posted 1 month ago
2.0 years
10 - 14 Lacs
Gurugram
Remote
About ETS: ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. The objective of this position is to drive TOEFL test registration numbers and implement targeted marketing initiatives in the assigned region. The incumbent will collaborate with market outreach partners and serve as a representative of the TOEFL program to increase test-taker volumes. This role involves engaging and building strong relationships with agents, educational institutions, government stakeholders, associations, agencies, and industry representatives to strengthen ETS TOEFLs presence in the country. A key focus will be to develop and manage a network of market ambassadors and be directly responsible for increasing TOEFL registrations. Key Responsibilities: Own and deliver the assigned regional/cluster registration targets for the TOEFL test on a yearon-year basis. Design and implement regional market plans and strategies to maximize test registrations. Maintain and expand the existing agent network across the region; drive agent sign-ups to boost registration volumes. Execute and monitor daily activities such as: Meeting with agents Training counsellors and trainers Conducting student sessions Conduct regular product training for trainers and counsellors, and share updates on new test developments through events and personal meetings. Attend education fairs and student recruitment events across the territory to advise and support prospective students. Collaborate with colleagues across regions and marketing teams to ensure seamless project execution. Organize and support recruitment-focused events (e.g., TOEFL webinars, study abroad seminars). Plan and support agent workshops and recruitment events involving counsellors. Implement and support centralized promotional campaigns at the ground level. Gather and report market intelligence and conduct competitor analysis. #LI-NS Keyword: Sales, Business Development Required Experience: Required Experience: 6+ years in the education industry, preferably in study abroad, test prep, or international student recruitment. Experience working with agents, institutions, and education fairs is essential. Education: Bachelors degree required; masters in marketing, Business, or Education preferred. Skills & Competencies: Strong communication, relationship management, and presentation skills. Proven ability to drive targets and manage stakeholders independently. Analytical mindset with basic proficiency in MS Office and CRM tools. Fluent in English; regional language skills are a plus ETS is mission driven and action oriented Other Requirements (Specialized skill sets, behavioral/technical): Willingness to travel extensively within the assigned region. Flexibility for occasional weekend or evening events. We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you! ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity. From: ETS GCC
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Kolkata
Work from Office
SUMMARY Opening for fresher and experience for customer support role in a leading KPO company in Kolkata. Job Location: Kolkata (Work from Office) Salary Structure (In-Hand): Freshers: 15k in-hand Experience upto 18k inhand Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience : Freshers & experienced professionals (up to 7+ years) are eligible. Communication Skills: Excellent English communication is mandatory (verbal & written). Benefits Perks & Benefits: Cab Facilities for employees. Sat/Sunfixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary
Posted 1 month ago
10.0 years
11 - 16 Lacs
Sahibzada Ajit Singh Nagar
Work from Office
When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Job Purpose: Provide medical review, analysis and guidance during the case handling and reporting cycle of Adverse Event and Adverse Reaction reports received for investigational and marketed products Provide medical guidance and input to Drug Safety Associates (DSAs) and specialists in medical aspects of drug safety Function as pharmacovigilance representative/safety scientist General Maintaining a good working knowledge of the Adverse event profile of assigned products, labeling documents, data handling conventions, client’s guidelines and procedures, and international drug safety regulations Maintaining an awareness of global regulatory requirements and reporting obligations and organizing workload to ensure compliance with internal and regulatory timelines for adverse event reporting Maintaining excellent knowledge of the safety profile of assigned products Communicating and discussing issues related to review process with Project Manager Interacting with internal and external contacts for resolving issues Maintaining a good working knowledge of relevant regulatory guidelines Attend and present client/cross functional meetings along with other stakeholders Training and mentoring new team member, as required Working as Subject Matter Experts (SMEs) Assisting the Manager for inspection readiness activities and audits Provides inputs for process improvisations Works closely with Manger for process co-ordination and to ensure meeting all KPIs for the process. Case report Medical review (as applicable) Performing medical review of cases according to client Standard Operating Procedures (SOPs) and liaising with the client, as required Writing Pharmacovigilance/Marketing Authorization Holder (MAH) comment and assessing company causality Assessing seriousness and expectedness of reported events Providing medical advice to DSPs and case processing team Skills: Excellent interpersonal, verbal and written communication skills Computer proficiency, an ability to work with web-based applications and familiarity with the Windows operating system Client focused approach to work A flexible attitude with respect to work assignments and new learnings Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail Ability to assess the clinical relevance of medical data and to interpret its clinical meaning is essential Willingness to work in a matrix environment and to value the importance of teamwork Strong knowledge of international drug regulation including GCP, GVP Knowledge and Experience: Relevant experience of minimum 2 Years in Pharmacovigilance/ drug safety is desirable. Education: MBBS/Post Graduation in Medicine.
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. NEED IMMEDIATE JOINERS Job Locations : PUNE(HINJEWADI PHASE - 2), BANGALORE (ELECTRONIC CITY), HYDERABAD (GACHIBOWLI) --------------------------------------------------------------------- Profile - Customer Support / Technical Support Advocate Education - Any Graduates Experience - 0 - 3Years Work from office. 5Days working/Rotational shifts/Cabs Available. Graduates with 1 year of international experience SALARY STRUCTURE : For Freshers Upto 2.65Lpa Rs 4 LPA -- FOR 1+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH YOUR RESUME . DIVYA-9821182650 AREESHA-9628373763 VANSHIKA-9628373762 KVC CONSULTANTS LTD NO PLACEMENT CHARGES
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring Freshers/Experienced for voice profile for Gurgaon EXCELLENT COMMUNICATION REQUIRED Grad/UG/BTECH/CAN APPLY 24*7 Shift 5 Days working Salary fresher 22k + 30kIncentive+Transport allowance Call or whtsapp YAMANI- 8920285304
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
EXCELLENT COMMUNICATION REQUIRED Hiring for Voice & Blended FOR GURGAON Grad/UG/BTECH/CAN APPLY FRESHER AND EXPERIENCE CAN APPLY 24*7 Shift 5 Days working Salary fresher 25K- exp 38k+Incentive+Transport allowance Call or whtsapp Yamani 8920285304
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Pune
Work from Office
International Chat Process Experience = 6 months to 2 year in same required Salary =3.5LPA to 5 LPA Location = Pune & Noida Share cv on = 6367194878 / 9588974560
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Work from Office
We have a walk in Drive at office on every Tuesday and Friday Please mention Bhavani HR on your resume and come for interview CTC - as per industry standards Shifts - Australian, UK and US Process - International Voice Sales Working Model - Work from Office Incentives upon reaching targets Food facility is given Two way Cab within transport limits At Regalix, now A Market star Company, you will have the opportunity to work in a dynamic environment that thrives on collaboration, embraces cutting-edge technologies, and delivers impactful solutions to our clients. With a shared commitment to excellence, innovation, and client success, we are setting new benchmarks in the market. By leveraging Regalix's deep understanding of digital marketing strategies and Marketstar's proven track record in driving sales and customer engagement, we have forged a unique synergy that propels us to the forefront of our field. Together, we will shape the future of our industry and achieve new heights of success. Account Strategist Experience: 0 to 5 years Location: Hyderabad Salary: Based on Industry Standards Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Sales knowledge on social media platform. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Salesforce software working knowledge is good to have. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to people.success@marketstar.com immediately
Posted 1 month ago
2.0 - 5.0 years
1 - 2 Lacs
Kolkata
Work from Office
Responsibilities: * Collaborate with global teams on strategic initiatives * Manage domestic & international B2B sales * Meet revenue targets through effective marketing efforts * Build strong client relationships worldwide
Posted 1 month ago
0.0 years
1 - 2 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring Freshers for International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 working days 2 days off Rotational shifts Cab facilities 2 months training in Mysore Only Graduates (Btech/BE/BCA) Excellent Communication Skills SALARY STRUCTURE : Upto Rs 2.45 LPA -- For Freshers Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH OUR RESUME . AREESHA-9628373763 VANSHIKA-9628372762 YAGYANSHI- 9821182648 LAIBA - 9654201996 FAREHA- 8528371817 SIYA-7565006262
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Grad/ Undergrads Freshers/ Min. 1 yr of voice experience Location - Gurgaon WFO 5 days working Need excellent written / verbal communication Call for more details HR Gazal - 8826891488
Posted 1 month ago
3.0 - 8.0 years
7 - 7 Lacs
Bengaluru
Work from Office
Core Responsibilities Handling incoming and outgoing telephone calls from both existing and prospective customers and dealing with all queries in a professional manner. To manage non voice tasks, like working on mail, secure messages and manual letters. To demonstrate an all-round knowledge of the company’s products Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Contributes to team effort by accomplishing related results as needed. To ensure the timely communication of information to colleagues and line management To maintain timelines and work as expected to fill and complete tasks Adherence to legislative regulatory and compliance standards. 100% attendance on all the company’s mandated trainings. Undertake any other duties, commensurate with grade and job title, requested by Line Manager or above. To respond to all enquiries, whether received by telephone, in writing, by e-mail or made in person efficiently, professionally and within any specified timescales. Coaching and training of new and existing employees, sharing of knowledge and tips with immediate colleagues. To bring to the immediate attention of an appropriate line manager any problems or issues, such as a complaint, potential fraud, a health and safety issue, a breach of policies etc.. To ensure the timely communication of information to first line manager. Follow basic behaviours and expectations of maintaining schedule adherence Follow and respect company values and act and support accordingly Experience Requirements 1 to 3 experience working in an international call centre environment, undertaking a voice process is essential 12 months previous experience working within the financial services industry is desirable Qualification SSLC qualification is essential PUC qualification is essential Graduation in commerce stream is desirable Knowledge Requirements Intermediate level skills in Microsoft Word and Excel are essential Basic knowledge of UK mortgage and/or savings products is desirable Skill and Competency Requirements Strong communication skills both written and verbal Understanding of risks and internal controls Attention to detail and organisational skills Problem solving and analytical skills Good people management skills Responsibilities re Information Security Management System (as per ISO 27001 Certification Requirements) Ensure strict adherence to company’s security policies and procedures (for ex: Password policy, clear screen and clear desk policy, etc.) Take ownership of all the assets/information assigned and secure it in compliance with ISO 27001 standard implemented in the company. Co-operate and co-ordinate for the internal audits conducted in the company (complying to ISO 27001 standard). Report to the Incident Response Manager, any incidents you come across in the office with regard to Security threats like threats to physical asset & stored information or any risks detrimental to the Security Policies of the company, etc.,. Responsible to supervise in ensuring that all personnel reporting to you shall observe all Security requirements and be appropriately trained in Security.
Posted 1 month ago
2.0 - 7.0 years
2 - 6 Lacs
Gurugram
Hybrid
Hi Hiring for Program Management 6 days working 1 side cabs hybrid mode 3 days off and 3 days home location Gurugram graduate with min 2 years exp in international bpo(Customer service) requied Amit gandhi 9910877518
Posted 1 month ago
8.0 - 13.0 years
10 - 15 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team MUST INTERNATIONAL BANKING PROCESS EXP Call Callibration, Audit, Score , CSAT WFO-Gurgaon whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Gurgaon ,Apply those who can relocate IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring for a Record Retrieval Specialist #Shift-Us Shift Timing #Location: Ahmedabad, Gujarat # Minimum 6 months of Experience Required in the International Voice process #Fluent English Required Meal Facility is also available
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Gandhinagar, Ahmedabad
Work from Office
International Voice Process Shift - US Shift 5days working Location - Ahmedabad Food is Available
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring for a Record Retrieval Specialist #Shift-Us Shift Timing #Location: Ahmedabad, Gujarat # Minimum 6 months of Experience Required in the International Voice process #Fluent English Required Meal Facility is also available
Posted 1 month ago
9.0 - 10.0 years
3 - 4 Lacs
Kanpur, Fatehpur
Work from Office
Need to be good in Excel(x- lookup,Pivot table , chart prepare) Strong communication & negotiation Should be able to communicate with vendors in writing in english. Should have knowledge of procurement process & ERP system(NAV) Strong understanding of inventory management. Ability to work on multiple tasks. Source ,evaluate and negotiate with vendors. Maintain procurement records & databases Coordinate with internal teams for material requirements. Vendor development , purchase planning. Handle procurement of materials & services.
Posted 1 month ago
3.0 - 7.0 years
5 - 10 Lacs
Pune, Mumbai (All Areas)
Work from Office
Key Responsibilities: Sales Target Achievement: Lead the charge in achieving ambitious sales targets for our EIC Products Division. Concentrate on the Channel Partners, OEMs, and System Integrators market segments, identifying and exploiting new avenues that have yet to be explored by Trinity Touch. Order Fulfilment and Collections: Ensure consistent month-on-month order attainment and timely collection of overdue payments. Collaborate with the regional manager and product managers to foster new channel partnerships that can help tap into previously untouched distribution networks within your designated cluster. Strategic Business Planning: Develop comprehensive business plans tailored to specific target markets. Work closely with Channel Partners, OEMs, and System Integrators, offering steadfast support and guidance to facilitate business growth. Stay updated on emerging industry applications to effectively present the advantages of Trinity products. Educational Seminars and Value Proposition: Conduct engaging in-house sales seminars showcasing the strong value proposition of Trinity products. Forge strong relationships with Channel Partners, OEMs, and System Integrators by sharing success stories and ensuring the right product positioning to meet their needs. Budget Adherence and Support: Commit to meeting budgetary goals and collaborate with the service team to ensure excellent warranty and after-sales support. Maintain regular interactions with sales engineers from Channel Partners, OEMs, and System Integrators to motivate them in meeting their commitments. Operational Coordination: Collaborate closely with the operations team to guarantee timely order fulfilment. Provide consistent updates on business performance, categorized by product lines and target markets, and create monthly management information system (MIS) reports for stakeholders. Project and Activity Tracking: Systematically monitor key projects and customer activities, strategizing business plans for major Channel Partners, OEMs, and System Integrators. Take ownership of driving these initiatives towards successful outcomes. Qualifications and Skills:- Bachelor's degree in Engineering (Electrical, Mechanical, Electronics), MBA will be a plus Minimum Year of Experience is 3 in International Domain. Proven track record in business development, sales, or related roles within the B2B sector. Exceptional communication and interpersonal skills. Strong analytical and strategic thinking abilities. Self-motivated with a result-driven approach. Ability to collaborate effectively with cross-functional teams. Proficiency in data analysis and report preparation. Familiarity with the products and services offered by Trinity Touch is a plus. Advantages of Joining Trinity Touch International Sales Team :- Global Exposure and Cultural Enrichment:- Joining our international sales team opens doors to a world of diverse cultures, business practices, and markets. You'll interact with clients from different countries, broadening your horizons and enriching your cultural understanding. Career Growth Opportunities:- As an international sales professional, you'll be at the forefront of expanding our global footprint. This pivotal role offers ample opportunities for career advancement, skill development, and the chance to shape the company's growth trajectory. Enhanced Networking:- Building relationships across international markets provides you with a robust professional network that spans industries and regions. This network can prove invaluable for future collaborations and opportunities. Skill Diversification:- Working in an international sales role demands adaptability, negotiation prowess, and cross-cultural communication skills. These skills not only make you a stronger salesperson but also enhance your overall professional toolkit. Impactful Contribution:- Your efforts will directly contribute to the company's success on a global scale. The satisfaction of seeing your work translate into tangible business growth and market expansion is incredibly rewarding. Personal Growth and Independence: - Working in an international capacity hones your ability to thrive independently, make quick decisions, and adapt to different situations. This experience fosters personal growth and enhances your problem-solving skills. Competitive Compensation and Incentives:- International sales roles often come with competitive compensation packages and performance-based incentives. Your hard work and results will be recognized and rewarded accordingly. Cultural Sensitivity and Global Mindset: - Interacting with diverse clients and colleagues will foster cultural sensitivity and a global mindset, attributes highly valued in today's interconnected world. Unique Travel Opportunities:- The role may involve travel to various countries for business meetings, conferences, and market exploration. This provides the chance to experience new places and broaden your horizons. Contribution to Innovation: - International sales often require creative problem-solving to tailor solutions to diverse market needs. Your input can drive innovation within the company and contribute to the development of new products or strategies. Joining us as an international sales professional and enrich your career path where your contributions have a global impact. This role provides a unique blend of personal and professional growth, offering you a chance to excel while representing the company on the global stage. The candidate must be proactive, self-motivated, and possess excellent communication and negotiation skills. Experience in similar industries and fluency in relevant languages are a plus. Internation Travelling Experience. Perks and benefits Lucrative Incentive as per performance 5 days working, flexible shift as well.
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39817 Jobs | Dublin
Wipro
19388 Jobs | Bengaluru
Accenture in India
15458 Jobs | Dublin 2
EY
14907 Jobs | London
Uplers
11185 Jobs | Ahmedabad
Amazon
10459 Jobs | Seattle,WA
IBM
9256 Jobs | Armonk
Oracle
9226 Jobs | Redwood City
Accenture services Pvt Ltd
7971 Jobs |
Capgemini
7704 Jobs | Paris,France