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0.0 - 5.0 years
1 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Profile -Customer Service Executive (Voice / Blended / Chat / Tech Support / Travel) Job Location - Gurgaon Salary - 20k -46k Shift - Day and Rotational Shift both Immediate Joiners Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Profile -Customer Service Executive (Voice / Blended / Chat / Tech Support / Travel) Job Location - Gurgaon Salary - 20k -46k Shift - Day and Rotational Shift both Immediate Joiners Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Profile -Customer Service Executive Salary - 18k -46k Shift - Day and Rotational Shift both Immediate Joiners Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Profile -Customer Service Executive (Voice / Blended / Chat / Tech Support / Travel) Job Location - Gurgaon Salary - 20k -46k Shift - Day and Rotational Shift both Immediate Joiners Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Join our US Healthcare Dental Process team! Seeking candidates with excellent communication and grammar skills. Onsite interviews required. US night shift with rotational weeks. Apply now! US Healthcare Dental Process Excellent communication and grammar understanding skills are required. Onsite Interview US Night Shift (Rotational Weeks) Transport Allowances
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Role: UK Voice Process (Customer Support) Required: Min. 1 Year' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics, Excellent communication Freshers can also apply... CTC: Up to 2.75 -3 LPA Qualification: Only Non-Tech Graduates Location: Bangalore Work from office Shifts: UK 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Role: UK Voice Process (Customer Support) Required: Min. 1 Year' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics, Excellent communication Freshers can also apply... CTC: Up to 2.75 -3 LPA Qualification: Only Non-Tech Graduates Location: Bangalore Work from office Shifts: UK 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners
Posted 1 month ago
1.0 - 6.0 years
5 - 7 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Role Overview : The candidate will be responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts. Direct communication with clients and advisors to assist them with their queries, open issues and resolve high level problems over the phone in timely manner. Emphasis is on creating and delivering a unique client experience that defines and differentiate advisors practices. To provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment. Key Responsibilities: - First point of contact regarding service issues, troubleshooting, and enter complex service requests into appropriate systems for resolution - Educate clients and advisors on newly implement services, systems, or procedures for efficient self-service - Process complex service transactions, or resolve account service casework, which have been initiated by web-based or paper forms utilizing computer applications in a timely manner in order to meet/exceed Service goals - Interact directly with customers, inbound/outbound phone queue, to provide accurate and immediate solutions to transaction and service request. Utilize internal computer applications and enter all information in the appropriate system - Participate in Team meetings, huddles, and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities Required Qualifications - Graduate/ Post- Graduate in finance / commerce/ business management/ operations discipline - Minimum 1-3 years of relevant work experience - Strong written and spoken communication skills - Ability to explain complex policies or concepts in time bound manner - Excellent customer service skills - Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner Selection Process: HR Screening 2 Business Round Offer Discussion To apply email your resume on- chhavi.goyal@careernet.in or call on 8852831923
Posted 1 month ago
4.0 - 9.0 years
4 - 9 Lacs
Hyderabad
Work from Office
BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 1 month ago
4.0 - 9.0 years
8 - 18 Lacs
Hyderabad
Work from Office
Hello, Hiring for Hyderabad locations for the Semi-Technical for Hyderabad. Hiring for below positions. Team Leader/Trainer/QA: CTC Upto 8.50 Training Manager / Quality Manager: CTC Up to 18.50 Note: Mandatory to have Experience in a Technical Role in Email and chat processes. Kindly refer JD to have clarity about the Experience we looking for We are seeking a Team Leader to lead a team of customer service representatives. Manage team performance and metrics Provide coaching and guidance to team members Ensure customer satisfaction and resolve escalations Collaborate with internal teams to improve products and services Develop and implement team strategies and initiatives Key skills and knowledge: Minimum 12 months of semi-technical customer service experience with chat and email support (Application support/ISP support/ Device support & Device Management/Peripheral support/Product Support/ICT trainer or coach) Excellent written and verbal communication skills (B2/C1 CEFR Standard at minimum) Ability to prioritize and manage tasks within a fast-paced environment Typing speed of 55 WPM and accuracy of 95% Strong leadership and management skills Interested candidates, if relevant, please share your profile on WhatsApp (NO CALLS PLEASE) 9673711611 Position applying for : Full Name Contact No Email ID Current Co Current Designation Current CTC Expected CTC Notice period Do you have experience in a Technical Role Do you have experience in the Email and Chat process Address Father's Full Name.
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Pune
Work from Office
SUMMARY Opening for International Customer Support role in Pune, salary upto 5.75 lpa Only excellent English communication candidates can apply for this role (Both fresher and experience) Job Description: An exciting opportunity awaits both freshers and experienced individuals to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Requirements Regular Graduate or Masters degree holder. Strong problem-solving and analytical skills. Ability to work in a 24*7 shift environment. Excellent English communication skills. Prior experience in BPO for non-technical graduates is preferred. Location: Pune - Work from Office Qualification: Any Graduate Shifts: 24*7 Work Experience: Any Graduate fresher or experience in BPO or customer service role can apply. Note: Undergraduates are not eligible for this position. Benefits Opportunity to apply IJP for promotion PF/Medical insurance benefits Cab facility both ways.
Posted 1 month ago
7.0 - 10.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Role Summary WSP, a world leader in engineering professional services, is seeking a talented and motivated Faade Engineer to join our dynamic team in Noida / Bengaluru. In this exciting role, candidate will play a key role in designing and developing the building envelopes of tomorrow, ensuring that not only aesthetically pleasing but also sustainable and energy efficient. Candidate will be part of the Faade Engineering Team in the India for supporting UK team. This opportunity offers the chance to work on exciting projects with a truly collaborative team including top experts in their field who are approachable and always happy to help. It's an exciting time to be a part our growth in India. Watch this short clip to discover how WSP is shaping a better world and how candidate could be a part of it. Responsibilities Core Functions Provide continuous feedback to the Local Head of CRC on the effectiveness of the protocols and processes in place with a view to continuous improvement Develop positive professional relationship with the WSP UK Team, communicating openly about project progress Participate in Project meetings, team meetings, disseminate information within the team, and communicate with other teams in WSP Identify and act on, or refer, potential risk issues and follow in full the company commercial and contracting processes Manage delegated tasks to ensure that deadlines are met and flag resourcing concerns to team leader Identify and flag additional fees to the Local Head of CRC Complete timesheet accurately ahead of weekly deadlines Key Competencies / Skills: Mandatory Skills: Conduct research on potential cladding materials. Prepare design reports for various stages of the project, including concept, scheme, and detail. Collaborate with architects, structural engineers, environmental engineers, fire engineers, acousticians, and contractors. Assist in writing/reviewing reports. Proven experience in a faade design/engineering role or other relevant industry experience in building physics and sustainability design A willingness to progress towards Incorporated Engineer / Chartered Engineer status with a recognized professional institution. An interest in the facades/cladding market. A desire to understand the impact of faade systems on the structure and environmental performance of buildings. An interest in environmental aspects of faade design, including thermal performance, daylight, and solar control. In-depth technical and design skills related to building envelope design and detailing, construction techniques, procurement routes and risk assessment Ability to maintain personal effectiveness particularly during periods of higher-than-normal workload Proficiency in 2D/3D CAD design software (e.g. Revit, Rhino, Grasshopper). Proficiency in Faade Embodied Carbon Assessment will be an added advantage. Understanding of and some ability to use analysis software tools (structural or thermal) such as Strand7, ANSYS, Solid Works, Mepla, Vitrages, Bisco, Trisco, Builddesk or Flixo will be an advantage. Familiarity with international codes including European standards will be a plus. Desired Skills Able to demonstrate competence in: Communication skills Organization skills People leadership Project management Revit troubleshooting Improve Client relations Model management best practices Innovative mind-set Team-working Self-development Building client relationships Improvement and quality Accountability
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Pune, Chennai
Work from Office
We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Sangeeta 9176078282 for more info Thanks, Sangeta 9176078282
Posted 1 month ago
6.0 - 10.0 years
11 - 16 Lacs
Bengaluru
Work from Office
JOB REQUISITES Role Summary The role involves managing multiple projects and contributing to early-stage design, with a strong focus on delivering high-quality work aligned with Swedish Engineering standards. The candidate will work closely with teams in Sweden and colleagues in Noida/Bangalore. Leadership, technical excellence, and client-focused delivery are key expectations. Training and support will be provided as needed. Responsibilities Lead a team of engineers and technicians. Define assignment scope and estimate man-hours in coordination with the lead Project Manager/ Design lead. Develop internal work programs, deliverables lists, and review checklists. Produce design solutions from outline briefs and validate with both internal and client-side PMs/Design Leads. Communicate design progress effectively with internal and lead teams. Review and verify design models, calculations and detailed drawings. Ensure project delivery meets quality standards, timelines, and budget constraints. Provide technical leadership and mentor team members to enhance their capabilities. Contribute to the development of technical skills and provide ongoing guidance to the team. Support technical promotion and contribute to writing technical report sections. Maintain up-to-date technical competencies for self and team. Collaborate with SE SUT business units in Sweden. Adhere to WSP’s Health, Safety & Wellbeing, Environmental, and Quality (HSEQ) standards and Business Management System (BMS). Key Competencies / Skills Graduate degree in Civil Engineering from a reputed institute. 6 to 10 years of experience, with at least 6 years in highways design role. Proven experience in leading teams of engineers and technicians. Proficient in highways engineering software and Microsoft Office. Excellent written and verbal communication skills in English. Commercial experience in managing highways and roads project assignments. Strong interpersonal skills with the ability to work effectively with colleagues, seniors, team members, and clients. Solid understanding of technical deliverables for major highway, road, and street projects at both feasibility and detailed design stages. Proficient in international roadway geometric design standards, with a strong background in planning, designing, and reviewing layouts for roads, streets, and other public spaces facilities. Experience in a technical leadership role for major roads, streets, NMU (non-motorized user) infrastructure, and community development projects based on international codes and practices. Ability to understand, explain, present, and resolve complex technical problems for both technical and non-technical audiences. In-depth knowledge of road and highway design manuals such as AASHTO, DMRB, TSRGD; familiarity with Trafikverkets VGU, Swedish TRAST, and Nordics countries public space design standards is preferred. Strong problem-solving skills, originality, cultural awareness, and an open-minded, conscientious approach. Highly self-motivated with the ability to inspire and motivate others. Capable of working under pressure with minimal supervision. Expert-level knowledge of Civil 3D, including Naviate and its SAC components. Working knowledge of Novapoint, Navisworks, ProjectWise, and BIM collaboration tools is preferred. Qualifications Master’s or Bachelor’s degree in Civil or Transportation Engineering. Minimum of 6 years’ experience in infrastructure projects, with a focus on detailed design of highways and roads. Proficient in Autodesk Civil 3D. Experience working in multicultural environments or with international teams.
Posted 1 month ago
0.0 - 2.0 years
1 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Roles and Responsibilities - Resolving customer's queries through chat / voice - Complete ability and empowerment to provide end to end resolution (including online and offline if required) - Complete responsibility of a customer interaction Desired Candidate Profile - Excellent Communication skills - Computer savvy as technical knowledge is must - Min. 12th pass can apply - Comfortable with rotational shifts and in WFO / WFH both - Comfortable in relocating Perks and Benefits International Domestic Call Centre Email/Chat/Voice . Domestic and International call Center No Fees WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 10000 to 35000 and incentive 1 lakh
Posted 1 month ago
0.0 - 2.0 years
1 - 4 Lacs
Gurugram, Raipur, Mumbai (All Areas)
Work from Office
Roles and Responsibilities - Resolving customer's queries through chat / voice - Complete ability and empowerment to provide end to end resolution (including online and offline if required) - Complete responsibility of a customer interaction Desired Candidate Profile - Excellent Communication skills - Computer savvy as technical knowledge is must - Min. 12th pass can apply - Comfortable with rotational shifts and in WFO / WFH both - Comfortable in relocating Perks and Benefits International Domestic Call Centre Email/Chat/Voice . Domestic and International call Center No Fees WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 10000 to 35000 and incentive 1 lakh
Posted 2 months ago
0.0 - 2.0 years
1 - 4 Lacs
Kolkata, Chennai, Bengaluru
Work from Office
Roles and Responsibilities - Resolving customer's queries through chat / voice - Complete ability and empowerment to provide end to end resolution (including online and offline if required) - Complete responsibility of a customer interaction Desired Candidate Profile - Excellent Communication skills - Computer savvy as technical knowledge is must - Min. 12th pass can apply - Comfortable with rotational shifts and in WFO / WFH both - Comfortable in relocating Perks and Benefits International Domestic Call Centre Email/Chat/Voice . Domestic and International call Center No Fees WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 10000 to 35000 and incentive 1 lakh
Posted 2 months ago
1.0 - 6.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Tech Mahindra is Hiring for UK CUSTOMER SERVICE - VOICE Process. Eligibility : HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice). SSC with minimum 1 year of INTERNATIONAL BPO experience. Freshers also Welcome Ex- Employees are welcomed, subject to eligibility. Candidates should be comfortable in working from Office. Location: MUMBAI (MALAD WEST) Designation: Customer Relations Advisor. CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES. CANDIDATES WITH INTERNATIONAL PROCESS EXPERIENCE WILL BE PREFERRED. INTERESTED CANDIDATES CAN CALL/ WHATSAPP CV TO HR on - Pragati 8850664461 OR Rechal 8451973989 Regards, HR Team
Posted 2 months ago
1.0 - 6.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Tech Mahindra is Hiring for UK RETENTION VOICE Process. Eligibility : HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice). SSC with minimum 1 year of INTERNATIONAL BPO experience. Freshers also Welcome Ex- Employees are welcomed, subject to eligibility. Candidates should be comfortable in working from Office. Location: MUMBAI (MALAD WEST) Designation: Customer Relations Advisor. CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES. CANDIDATES WITH INTERNATIONAL PROCESS EXPERIENCE WILL BE PREFERRED. INTERESTED CANDIDATES CAN CALL/ WHATSAPP CV TO HR on - Yash 7620636678 OR Divya 9921899528 Regards, HR Team
Posted 2 months ago
1.0 - 6.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Tech Mahindra is Hiring for UK RETENTION VOICE Process. Eligibility : HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice). SSC with minimum 1 year of INTERNATIONAL BPO experience. Freshers also Welcome Ex- Employees are welcomed, subject to eligibility. Candidates should be comfortable in working from Office. Location: MUMBAI (MALAD WEST) Designation: Customer Relations Advisor. CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES. CANDIDATES WITH INTERNATIONAL PROCESS EXPERIENCE WILL BE PREFERRED. INTERESTED CANDIDATES CAN CALL/ WHATSAPP CV TO HR on - Diya 7738138011 OR Shivika 6392610458 Regards, HR Team
Posted 2 months ago
1.0 - 5.0 years
5 - 6 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended in Pune Location JOB DESCRIPTION Biggest MNC in India--Magarpatta location Notes :- Need Excellent English Communication Need Immediate Joiners UGs Freshers Can go with excellent communication (Viman Nagar ) International Voice Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International Blended Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Notes :- Other Location in Pune that is Hinjewadi /Viman Nagar/Yerwada is available For International Customer Service Salary Upto 5 Lpa Need Min 6 months Exp in International Process. ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, Divya HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse
Posted 2 months ago
0.0 - 5.0 years
1 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hello Job Seekers, Greetings from Shiningstars! We are hiring for Customer Service roles at the following locations: Noida Gurugram Job Requirements: Minimum qualification: Undergraduate or higher education Freshers and Experienced candidates are welcome to apply Excellent communication skills are a must Must be comfortable speaking in English Salary: Noida Up to 3 LPA Plus Other Corporate Benefits Note for Gurugram (International Process): If you're an Undergraduate , you must have at least 6 months of experience If you're a Graduate , freshers are eligible Strong English communication skills are mandatory 5-day work week with 2 weekly offs Two-way cab provided Salary: Upto 3.5 LPA Plus Other Corporate Benefits Roles & Responsibilities: Interact with customers via live chat to resolve queries efficiently Deliver high-quality service to ensure customer satisfaction Handle multiple conversations simultaneously with professionalism Understand customer needs and provide accurate solutions Maintain records of all customer interactions How to Apply: Tamanna : +91 73550 13912 Fouzia : +91 95699 02470 Were excited to connect with dynamic individuals like you! Lets create something amazing together. Best regards, Tamanna Akhtar Shiningstars ITPL
Posted 2 months ago
1.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Remote
About the Role: We are looking for a motivated and fluent Dutch-speaking Sales Development Representative (SDR) to join our remote sales team. As an SDR, your primary role will be to engage potential leads, qualify them, and schedule meetings for the closing team. This is a high-impact role ideal for someone who is proactive, articulate, and comfortable speaking with business decision-makers. Key Responsibilities: • Conduct outbound prospecting via calls, emails, and LinkedIn (no cold calling scripts we value real conversations). • Engage and qualify potential clients in the Dutch market. • Identify client needs and pain points to pitch our solutions effectively. • Book qualified appointments for the sales team. • Maintain accurate records of outreach and responses in CRM. • Collaborate with marketing and sales teams to improve outreach strategies. Requirements: • Fluency in Dutch (native or near-native level) is a must. • Strong verbal and written communication in English. • Proven experience in lead generation, cold calling, or inside sales (SDR/BDR roles preferred). • Confident and professional phone presence. • Self-driven with the ability to work independently in a remote setup. • Comfortable using CRMs, email tools, and LinkedIn for outreach.
Posted 2 months ago
0.0 - 5.0 years
10 - 20 Lacs
Mumbai
Work from Office
The incumbent will be responsible for assessing the overall trade flow plan including commercial terms, operational terms, payment terms and legal obligations of sale and purchase transactions concluded by the company. The incumbent will then draft or review the underlying commercial contracts keeping in mind Trafigura’s interests and business strategy and will also highlight all potential risks for consultation with other key departments such as Trading, Cargo Operations, Trade Finance, Claims, Legal etc. Knowledge, Skills and Abilities Graduation in law studies completed by an operational experience, or an experience in commodities trading contracts or commodities trading completed by a contractual/legal training. Strong communication and negotiation skills Strong interpersonal skills Ability to work under pressure without compromising attention to detail Accurate and efficient working style with high attention to detail Computer literacy: MS Word, MS Excel and Outlook Adaptive to change Self-starter and pro-active attitude Fluent in English. Knowledge of French language is advantageous Willingness to work in flexible time zones Thorough knowledge of international commercial terms (Incoterms 2000, 2010 and 2020) Key Responsibilities Assessing commercial, operational and legal risks in a sale/purchase transaction and highlight the same promptly to relevant departments Liaise closely with other departments to discuss and finalize company’s contractual position Issue final contracts, termination agreement, Non-Disclosure Agreements or amendments after compiling views of key departments Pro-actively liaise with stakeholders to achieve mutually acceptable contractual position Take advisory role to suggest traders’ ways to mitigate key risks and highlight those exceptions to management Timely filing of contracts, amendments, communications on the in-house database management software’s Strict adherence and compliance to Trafigura’s policy and codes Key Relationships - Counterparties - Traders - Cargo Operators - Trade Finance - Deals Desk - Claims - Foreign Exchange, VAT, Legal, Securitization departments Department The Contract Administration Department acts as a key control function to safeguard the company’s commercial and legal interests in sale and purchase of commodities. The department is responsible to review trades concluded by the company, highlight any potential risk that may arise during the transaction and take appropriate measures to mitigate them while drafting/reviewing the underlying contracts in consultation with other departments. Reporting Structure Reporting to Manager – Contract Administration
Posted 2 months ago
4.0 - 9.0 years
4 - 8 Lacs
Thane
Work from Office
4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 2 months ago
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